Top 15 new Salesflare features in 2019

An overview of all your new sales superpowers

At the beginning of this year we made a commitment to deliver “more awesome features, way quicker”… and we did it.

So far, we’ve already launched 30+ features and 100s of improvements and fixes. And a few more should be released later this week. 🤞 All based on your feedback. (Thank you for keeping that feedback coming! We mean it. 😁)

As we’ve been strengthening the product – finding a difficult balance between adding functionality and keeping the software easy to use, and even trying to improve on that too – we’ve seen customer happiness increase steadily, which is an awesome feeling for the whole team.

In the past month, a whopping 72% of Salesflare users gave Salesflare a 9 or 10 when asked the question “How likely would you be to recommend Salesflare to a friend or a colleague?”. We couldn’t be happier. 😍

To end this year with a blast and ring in the new one, I’m presenting you with an overview of the top 15 features we’ve brought to you in 2019.

On behalf of the whole Salesflare team, I wish you a relaxing end of 2019 and a great start to 2020! 🥂

May 2020 be a year with even happier customers, more sales and more automation!

If you’re happy with Salesflare and want to share this with the world: leave us a review on G2 and/or Capterra. And spread the word to whomever might need us. We’ll be eternally grateful!


Filter your customers in any imaginable way

People kept asking us things like:

  • Can I make a list of contacts that have opportunities in a certain stage?
  • Can I filter my contacts by the country their account is located in?
  • Can I show opportunities for accounts that I haven’t heard in x days?
  • Can I show a list of accounts that have contacts with the role containing “founder” linked to them for which I have the phone number, but currently have no tasks linked to them nor opportunities? (yup, it gets that crazy 🤪)

All of that (and much more) is possible now with our advanced filtering functionality.

It looks like this. 👇

Building a customer segment by combining filters, ending on the matching contact record
Filter and build segments in any way you can imagine.

It’s not just super powerful, it’s also easy to use and it’s instant. 💪

You’re now in control of your customers like never before. 💪


Explore your pipeline faster

Wish you could explore each of your opportunities with just one click?

That’s how it works now, with the new details sidebar for the opportunities. 🔥

Salesflare pipeline with the new details sidebar open on the Wistia opportunity: owner, probability 20 and start date, without leaving the board
Explore your pipeline faster through this new sidebar.

Want to click to the account timeline from here? Hit the account name at the top right.

It now also shows more clearly what field needs updating when the red corner on the opportunity appears.


Send emails straight from Salesflare

Want to reply to emails straight from Salesflare? Or just drop someone an email?

Salesflare now comes with a built-in email client that sends individual emails straight from your inbox.

We’ve made it a pleasant and clean experience, neatly integrated into the rest of the app, so communicating with your customers straight from the CRM becomes a breeze. 😍

It supports most of the popular email features, plus our very own email tracking.

Salesflare’s Compose an email message window with the Email tracking toggle switched on
Send personal emails straight from Salesflare.

Scan business cards in real time

All contact data comes automatically into Salesflare.

It’s pulled in from email headers, email signatures, publicly available info on social media, unless… someone gives you a business card of course. 🤦 Then you still need to transcribe the card into Salesflare.

Well, these times are over! From now on you can scan business cards straight from Salesflare’s mobile app. ✨

Just hit “create contact”, then the camera icon at the top right, and scan the card.

Phone held over a business card on a desk while the Salesflare app scans it and fills in the contact
Scan a card and see the data automagically appear in Salesflare.

And then it uploads the image to our servers, recognizes the text in the image, extracts the right information from the text, et voilà: the data input has been automated.

A touch of machine learning, a bit of natural language processing, and you can digitize business cards with the click of a button. 🧙‍♂️

Note: like most business card scanners, it’s not 100% perfect. Always scan, check and correct quickly where needed. If you have examples that don’t work, send them to us and we can use it to improve the systems. 💪


Supercharge your emails with templates

Every salesperson has these email templates or snippets that they often use. And copy-paste is often the name of the game.

That’s over now!

By very popular demand, we present to you: email templates 🥳

You can create as many templates as you’d like. And easily share them with your team.

Salesflare’s Templates panel: four saved templates with the “Demo videos” preview labelled “Shared template”
Create email templates/snippets for every possible use case and easily share them.

Want to get started?

Just hit the little ribbon at the bottom of the email window. 👇

Salesflare campaign composer with the ribbon’s Templates dropdown open, listing saved templates beside CREATE and MANAGE
Hit the ribbon to insert or manage your templates.

Not fast enough for you? 😏

Just type # to quickly search through your templates. And hit enter to insert. ⌨️

Salesflare campaign editor with the template search opened by typing #, listing four templates with preview lines
Type # to start searching for the right template.

Want to use this in Gmail? We heard you. 👊

Gmail compose window with Salesflare's Templates popup open, listing five saved email templates
Use templates within Gmail itself!

Now go and discover your new kick-ass powers!

Note: Where the bar at the bottom had a lot of formatting options before, they have now moved to the A button at the left.


Filter your account timelines

Want to see only the notes in the timeline?

Or only the emails exchanged with a specific contact?

The times of endless scrolling are over. 🎉

A nifty, little filter icon at the top right of every account timeline now allows you to filter this timeline by type of interaction: emails, internal notes, meetings, phone calls, link clicks, website visits, team updates, … or by contact!

Salesflare account timeline with the filter menu open on Contacts, Ann Jones and Evan Laurens ticked
Filter your timeline by contact or type of interaction in a few clicks (top right).

Try it out! 😄


Upgrade your Outlook sidebar

Wish you could easily turn email tracking off for a bit? Or hide the email sidebar for a moment?

The Outlook sidebar got a nice upgrade.

Outlook with the Salesflare sidebar showing 80 opportunities, and ribbon checkboxes for “Track emails” and “Show sidebar”
With the controls on the ribbon at the top right, you can turn email tracking on/off, show/hide the sidebar, and troubleshoot common compatibility issues.

We’ve also fixed some specific compatibility issues with the Outlook sidebar (thank you Microsoft 😏) and built-in troubleshooting functionality so these can be easily resolved when they happen.


Know how many contacts, tasks, … you have

Wondering how many contacts you’ve added? Or the amount of tasks you have outstanding?

You can now see it at a glance at the top of each list. 👀

Salesflare contacts list headed “14 of 16 contacts match the filter”, the new count above every list
Know how many contacts you have… and how many match your filters.

It also shows you how many results match your filters, searches or are bulk selected. Try it out! 😍


Get a better view on your meeting notes

We noticed that people were leaving their meeting notes as internal notes in the timeline, because meeting notes were not visual enough.

That’s why we’ve given meeting notes a more prominent place.

You can now see a preview of them without even opening the meeting. 👀

Salesflare timeline where a meeting shows its notes inline, highlighted: “Good meeting. Seems like a good fit…”
See a preview of your meeting notes straight from the timeline, without even clicking.

Still need to add notes?

Just click the button and type or paste them in right after.

Clicking “Add notes” on an intro meeting in a Salesflare timeline to type the notes in place
Just click “Add notes”, then type or paste them in right away.

Get automated tasks to enter meeting notes

Often forget to add notes after the meeting ends? Missing the notification reminders too?

No worries. 👊

From now on Salesflare shows an automatically suggested task as well! That way your notes will always be neatly saved.

A Suggested tasks strip in Salesflare with three “Add notes to …” tasks for past meetings
Get suggested tasks to add meeting notes, so you don’t forget.

The tasks are automatically completed when you actually add the notes. 🤖


Sort anything the way you like it

Want to see your accounts alphabetically? Your opportunities by value? Or your contacts by creation date?

That’s all possible now. ✨

Just click this button:

Close-up of a Salesflare pipeline header with the A–Z sort button highlighted in yellow
Click the button marked in yellow to start sorting.

And start sorting.

Salesflare pipeline with the sort menu open: creation date, value, close date and probability, each way round
Sort your opportunities by creation date, value, probability and much more.

It’s that simple. 😁


Add your colleagues to all accounts automatically

Would you like to share all account timelines with your full team, without needing to add them to each account separately (or without using bulk actions now and then)?

It’s now as easy as flipping the switch. 🖱️

Salesflare’s Manage your team settings with the toggle “Add all enabled users to all accounts automatically”
Just flip that switch if you like to share all account timelines. 👆

Send follow-up email campaigns based on tracking

Wish you could follow up on email campaigns you sent based on how people reacted to them? You can now do it.

Salesflare campaign report “Thanks for coming!” filtered to the 20% who opened, with SEND EMAIL and EXPORT buttons
Send emails to and export lists of people who interacted (or not) with your campaigns.

When checking out your campaign’s results, you will now find a button “Send email” that allows you to send an email to:

  • People who have received the campaign
  • People who opened or haven’t opened the campaign
  • People who clicked or haven’t clicked on links in the campaign

Want to use these lists in another app? We’ve also added a button “Export”, which allows you to instantly export the list to a .csv or to an Excel file. 💾


Write better multi-line notes

If you often write longer notes with multiple lines, then you’re going to like this.

The internal note box at the bottom of the account timeline now:

  • Automatically expands to multiple lines
  • Supports ENTER and SHIFT+ENTER for new lines, v.s. CTRL+ENTER (Windows) or CMD+ENTER (Mac OS) to send
  • Easily allows you to create multi-line notes on mobile phone
Salesflare timeline with a multi-line internal note in progress: “Great meeting with Sean” and three bulleted conclusions
Multi-line notes got a big upgrade. 🤩

A big upgrade for our Zapier integration

Wish you could update things (not just create them) in Salesflare with Zapier? Or… make use of custom fields? Or… merge accounts if they already exist?

That and much more is included in our latest Zapier upgrade. 🤯

Zapier zap triggered by Calendly, with Salesflare’s action list open on “Update Opportunity”
Want to move opportunities to different stages? That’s just one of the new possibilities. 🌈

Just head to Zapier to start using the newest version of the integration.


Can’t get enough? Want to read up on the whole list?

Then check out our list of product updates here.

As always, keep the feedback coming through the live chat — we thrive on it! 😍

And… if you’re not using Salesflare yet… what are you actually waiting for?? 😏

Try Salesflare's CRM

We hope you liked this feature update. If you did, follow us on social media!

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