5 guidelines to help you reach total inbox zen

2. Have your inbox do the heavy lifting

You’d be surprised of how powerful your inbox can be, even without any additional tools at all. I used to be one of those people who would literally crawl back in bed when laying eyes on my stacked inbox in the morning. That all changed when I came across Andreas Klinger’s methodology to keep your email inbox squeaky-clean at all times. “It takes about 15 minutes to set up, but might change how you work with email forever,” he claimed. I was skeptical at first, but have become a fan over time as it didn’t fail to deliver on its promise. It builds upon two native Gmail features: special stars and multiple inboxes. Since Klinger’s original post more than three years ago, I’ve seen a great deal of people using it.

Klinger’s method builds on the principles of Getting Things Done or GTD, the famous time management method laid out in David Allen’s book. What you’ll be left with is an easy-to-manage, usually empty inbox on the left, to-dos in the first box, emails ‘awaiting reply’ in the second one, ‘delegated’ emails in the third and the rest regarding meetings/flights/etc. easy to find in the fourth. You’ll have a perfect overview of the volume and nature of your workload and sales funnel at all times.

Here’s how Andreas handles day-to-day email management:

• Un courriel arrive
• Gérer ceux qui peuvent l'être instantanément
• Les autres sont marqués comme à faire
• If you want to keep track of them when you replied, you mark them as “Awaiting Reply” or “Delegated” (that way you can always quickly find them and follow up)
• Vous archivez tous les courriels
• Votre boîte de réception à gauche est à nouveau vide
• Tous les éléments importants se trouvent dans les cases spéciales à droite.
• That’s it. You’re done.

Sounds like a pretty great workflow, right? If you’re up for it, check out his step-by-step instructions to set everything up.

3. Put a clock on it

Are you one of those people who reads every email as soon as its notification pops up? Stop doing that. Every single one you open is a break of your workflow and a blow to your productivity. Your inbox shouldn’t be managing your time.

Instead, deal with emails in your own time. This is where the power of habit comes in. Email management is just another day-to-day productivity task that’ll greatly benefit from a little structure. Set a time frame to deal with your emails, a couple of times a day or once an hour.

You can use the Francesco Cirillo’s Pomodoro technique to stay in control of your email time slots. The Pomodoro technique is a way to use time efficiently, building on the idea that productivity decreases as you surpass a certain of time spent on a task. Consistently splitting up your time into task-focused blocks will train you in being more productive during each block. A pomodoro is a 25 minute block, followed by a 5 minute break, after you which you start with a 25 minute productivity block again. I personally dedicate two pomodoro blocks to email management each day: one in the morning and one in the afternoon. You can keep track of your pomodoros with Pomodoro Timing Apps. Zapier did a great job of packaging the best ones for you in this post.

4. Streamline team emails

Combien de vos courriels sont-ils transférés par des membres de votre équipe ? Bien qu'il existe depuis 46 ans, le transfert de courrier électronique reste le moyen le plus courant de partager des informations avec d'autres personnes. Qu'en est-il des comptes de messagerie partagés ? C'est un peu mieux, si ce n'est qu'ils vous obligent à passer de votre propre compte de messagerie à celui qui est partagé. La caractéristique inhérente au courrier électronique d'être un silo d'informations pour une seule personne est un frein à la productivité de l'équipe et gâche vos ambitions d'atteindre la zénitude de la boîte de réception.

Out of your hands? Not quite. Hiver is a great tool that allows you to streamline and track all of your team communication across members. It lets you add shared inboxes to your inbox and share custom labels across the team. This means you can share emails with team members who weren’t an original recipient by adding a shared label to said email.

Vous pouvez également partager des modèles de courrier électronique entre les membres et ajouter des notes aux courriers électroniques afin d'expliquer rapidement aux autres ce qui se passe dans un sujet particulier. Les brouillons partagés permettent à un membre de l'équipe de terminer un courriel que vous avez commencé. Les fonctions de suivi des courriels sont également incluses.

The key takeaway of Hiver is that it allows you to tackle both your own and your team’s emails in one place and thus in one time block. This makes it perfect for collaboration within the workplace at your startup or small business. It’s a great way for your team to handle customer support, hiring, task management… Pretty much the stuff you wouldn’t create a sales pipeline for in your CRM but that still requires team effort.

Hiver’s free version lets you share notes, three labels and ten email templates with up to three others users. For more, check out their options.

5. Make a game out of it

If you’re not really feeling all of this zen stuff and would rather just get it over with, The Email Game may just very well be your next favourite thing. It’s a free tool for Gmail that, you guessed it, makes a game out of clearing out your inbox.

Once you’ve entered your email address, the game gives you about 5 seconds per email to decide what to do with it: reply, boomerang (archive now and have it resurface in your inbox later, at a specified time), archive, delete or skip. Every action gets you points and points get subtracted if you fail to act in time. Clicking reply will give you three minutes to respond. You can add time if needed, but be sure to keep up the tempo.