{"id":61844,"date":"2022-10-06T11:01:50","date_gmt":"2022-10-06T09:01:50","guid":{"rendered":"https:\/\/blog.salesflare.com\/sales-process-buyer-view"},"modified":"2025-06-05T17:24:22","modified_gmt":"2025-06-05T15:24:22","slug":"sales-process-buyer-view","status":"publish","type":"post","link":"https:\/\/blog.salesflare.com\/zh\/\u9500\u552e\u6d41\u7a0b\u4e70\u65b9\u89c6\u56fe","title":{"rendered":"\u4ece\u4e70\u5bb6\u89d2\u5ea6\u770b\u9500\u552e\u8fc7\u7a0b"},"content":{"rendered":"<h1>\u4ece\u4e70\u5bb6\u89d2\u5ea6\u770b\u9500\u552e\u8fc7\u7a0b<\/h1>\n<h2 class=\"h2-subheader\">\u51ef\u5c14-\u6770\u666e\u68ee\uff08Kyle Jepson\uff09\uff08HubSpot \u516c\u53f8\u5185\u5411\u578b\u9500\u552e\u8d44\u6df1\u6559\u6388\uff09\u7684\u5ba2\u5ea7\u535a\u5ba2<\/h2>\n<p class=\"translation-block\">\u662f\u9500\u552e\u8fc7\u7a0b\uff1f\u8fd8\u662f\u8d2d\u4e70\u6d41\u7a0b\uff1f<\/p>\n<p class=\"translation-block\">\u4eca\u5929\uff0c\u6211\u4eec\u5c06\u6548\u4eff\u6210\u529f\u4f01\u4e1a\u7684\u505a\u6cd5\uff1a\u540c\u65f6\u4ece\u4e24\u4e2a\u65b9\u5411\u8fdb\u884c\u7814\u7a76\u3002<\/p>\n<p class=\"translation-block\">\u8ba9\u6211\u4eec\u6765\u63a2\u8ba8\u5982\u4f55\u8ba9\u60a8\u7684\u9500\u552e\u6d41\u7a0b\u4ee5\u4e70\u5bb6\u4e3a\u4e2d\u5fc3\u3002\ud83d\udc47<\/p>\n<hr>\n<h2 id=\"ellor\">\u9500\u552e\u6d41\u7a0b\u4e2d\u4ee5\u4e70\u65b9\u4e3a\u4e2d\u5fc3\u7684\u6b65\u9aa4\u662f\u4ec0\u4e48\uff1f<\/h2>\n<p><strong class=\"translation-block\">\u9500\u552e\u6d41\u7a0b\u4e2d\u4ee5\u4e70\u65b9\u4e3a\u4e2d\u5fc3\u7684\u6b65\u9aa4\u662f\u4ece\u4e70\u65b9\u7684\u89d2\u5ea6\u51fa\u53d1\u7684\u6b65\u9aa4\u3002<\/strong> \u56de\u987e\u4e00\u4e0b\uff0c\u9500\u552e\u6d41\u7a0b\u662f\u516c\u53f8\u4e0e\u5ba2\u6237\u4e4b\u95f4\u4e00\u7cfb\u5217\u660e\u786e\u754c\u5b9a\u7684\u6c9f\u901a\u6b65\u9aa4\u548c\u65b9\u6cd5\u3002 <u><a href=\"http:\/\/www.hubspot.com\/products\/sales\/sales-leads\">\u5c55\u671b<\/a><\/u>.\u7ad9\u5728\u4e70\u65b9\u7684\u89d2\u5ea6\u601d\u8003\u8fd9\u4e00\u6b65\u9aa4\u3002\u4ed6\u4eec\u4f1a\u5982\u4f55\u770b\u5f85\u9500\u552e\u6d41\u7a0b\u7684\u8fd9\u4e00\u90e8\u5206\uff1f<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_481\/buyercentricimageofhandpushingbutton_85767cf2f2aa711583c8d55d9a111025_800.png\" alt=\"\u4ee5\u4e70\u65b9\u4e3a\u4e2d\u5fc3\uff0c\u624b\u6309\u6309\u94ae\u7684\u56fe\u50cf\"><\/figure>\n<hr>\n<h2 id=\"2mvjo\">\u5982\u4f55\u8ba9\u9500\u552e\u6d41\u7a0b\u4ee5\u4e70\u65b9\u4e3a\u4e2d\u5fc3\uff1f<\/h2>\n<p class=\"translation-block\">\u5728\u5927\u591a\u6570\u60c5\u51b5\u4e0b\uff0c\u4f60\u53ea\u9700\u7a0d\u5fae\u6539\u52a8\u4e00\u4e0b\u9500\u552e\u6d41\u7a0b\u4e2d\u7684\u6b65\u9aa4\u540d\u79f0\uff0c\u5c31\u80fd\u8ba9\u8fd9\u4e9b\u6b65\u9aa4\u4ee5\u4e70\u5bb6\u4e3a\u4e2d\u5fc3\u3002\u4f46\u8fd9\u4e00\u5c0f\u5c0f\u7684\u6539\u53d8\u5374\u80fd\u8ba9\u4f60\u7684\u56e2\u961f\u8fd0\u4f5c\u65b9\u5f0f\u53d1\u751f\u5de8\u5927\u53d8\u5316\u3002\u5982\u679c\u4f60\u56f4\u7ed5\u5356\u65b9\u6b65\u9aa4\u6765\u5b9a\u4e49\u9500\u552e\u6d41\u7a0b\uff0c\u90a3\u4e48\u4f60\u7684\u9500\u552e\u4ee3\u8868\u53ef\u80fd\u4f1a\u60f3\uff1a\"\u8fd9\u5c31\u662f\u6211\u9700\u8981\u5bf9\u8fd9\u4e2a\u4e70\u5bb6\u505a\u7684\u4e8b\u60c5\"\u3002\u8fd9\u6837\u4e00\u6765\uff0c\u4e70\u65b9\u5c31\u4f1a\u89c9\u5f97\u4ed6\u4eec\u662f\u5728\u88ab\u5356\u65b9\u7275\u7740\u9f3b\u5b50\u8d70\uff0c\u800c\u4e0d\u662f\u4ed6\u4eec\u81ea\u5df1\u7684\u5de5\u4f5c\u3002\u4f46\u662f\uff0c\u5982\u679c\u4f60\u4ece\u4e70\u5bb6\u7684\u89d2\u5ea6\u91cd\u65b0\u6784\u5efa\u6d41\u7a0b\uff0c\u90a3\u4e48\u4f60\u7684\u9500\u552e\u4ee3\u8868\u5c31\u4f1a\u60f3 \"\u8fd9\u5c31\u662f\u6211\u9700\u8981\u5e2e\u52a9\u4e70\u5bb6\u5b8c\u6210\u7684\u4e8b\u60c5\"\uff0c\u800c\u4e70\u5bb6\u4e5f\u4f1a\u89c9\u5f97\u4ed6\u4eec\u662f\u7ad9\u5728\u540c\u4e00\u6218\u7ebf\u4e0a\u7684\u3002<\/p>\n<p>\u4ee5\u4e70\u65b9\u4e3a\u4e2d\u5fc3\u610f\u5473\u7740\u9500\u552e\u56e2\u961f\u7684\u884c\u52a8\u4e0e\u4e70\u65b9\u4fdd\u6301\u4e00\u81f4\u3002 <strong class=\"translation-block\">\u9500\u552e\u6d41\u7a0b\u4e2d\u7684\u6bcf\u4e00\u6b65\u90fd\u5e94\u8be5\u662f\u4ee5\u4ee3\u8868\u4e3a\u4e2d\u5fc3\u7684\u884c\u52a8\uff0c\u4ee5\u4e70\u65b9\u4e3a\u4e2d\u5fc3\u7684\u7ed3\u679c\u3002<\/strong><\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><a href=\"http:\/\/Buyer%20focused%20outcome%20puzzle%20pieces\"><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_481\/Buyerfocusedoutcomepuzzlepieces_415996fd3726844f6fe3b43fc6a69e18_800.png\"><\/a><\/figure>\n<h3 id=\"3u598\"><strong>\u9500\u552e\u6d41\u7a0b\u4e2d\u7684\u6bcf\u4e2a\u6b65\u9aa4\u90fd\u4ee5\u4e70\u65b9\u548c\u60a8\u7684\u56e2\u961f\u4e3a\u91cd\u70b9<\/strong><\/h3>\n<p>\u73b0\u5728\uff0c\u4f60\u53ef\u80fd\u4f1a\u60f3\uff1a\"\u7b49\u4e00\u4e0b\uff0c\u4f60\u521a\u624d\u8bf4\u6211\u5e94\u8be5\u5173\u6ce8\u56e2\u961f\u7684\u884c\u52a8\uff0c\u800c\u4e0d\u662f\u4e70\u5bb6\"\u3002\u8fd9\u5e76\u4e0d\u77db\u76fe\u3002\u4f60\u5e0c\u671b\u6bcf\u4e2a\u6b65\u9aa4\u90fd\u662f\u4ee5\u4ee3\u8868\u4e3a\u4e2d\u5fc3\u7684\u884c\u52a8\u548c\u4ee5\u4e70\u5bb6\u4e3a\u4e2d\u5fc3\u7684\u7ed3\u679c\u7684\u7ed3\u5408\u3002\u4f8b\u5982\uff0c\u4f60\u53ef\u4ee5\u628a\u4e00\u4e2a\u9636\u6bb5\u79f0\u4e3a \"\u6f14\u793a\"\u3002\u6f14\u793a\u4ea7\u54c1\u662f\u9500\u552e\u4ee3\u8868\u53ef\u4ee5\u91c7\u53d6\u7684\u884c\u52a8\uff0c\u4f46\u662f <strong class=\"translation-block\">\u6f14\u793a \"\u9636\u6bb5\u7684\u9000\u51fa\u6807\u51c6\u5e94\u8be5\u662f\u4e70\u65b9\u6240\u505a\u7684\u4e8b\u60c5\uff0c\u5982\u5b89\u6392\u53e6\u4e00\u6b21\u4f1a\u8bae\u6216\u540c\u610f\u5411\u4ed6\u4eec\u53d1\u9001\u5efa\u8bae\u4e66\u3002<\/strong><\/p>\n<p class=\"translation-block\">\u5bf9\u4e8e\u5927\u591a\u6570\u9500\u552e\u56e2\u961f\u800c\u8a00\uff0c\u9500\u552e\u4ee3\u8868\u53ef\u4ee5\u8bf4\uff1a\"\u8fd9\u662f\u5728\u6f14\u793a\u9636\u6bb5\uff0c\u56e0\u4e3a\u6211\u7ed9\u4ed6\u4eec\u505a\u4e86\u6f14\u793a\"\uff0c\u4f46\u8fd9\u5e76\u4e0d\u80fd\u8bf4\u660e<u><a href=\"https:\/\/zapier.com\/blog\/lead-lifecycle-stages\/\">\u4e70\u5bb6\u5728\u4ed6\u4eec\u7684\u65c5\u7a0b\u4e2d\u6240\u5904\u7684\u4f4d\u7f6e<\/a><\/u>\u3002<\/p>\n<h4 id=\"aukgg\">\u6f14\u793a\u662f\u4ea7\u54c1\u8bc4\u4f30\u7684\u4e00\u4e2a\u6b65\u9aa4<\/h4>\n<p class=\"translation-block\">\u5c06\u6f14\u793a\u6b65\u9aa4\u91cd\u547d\u540d\u4e3a 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class=\"translation-block\">\u73b0\u5728\uff0c\u9500\u552e\u4ee3\u8868\u4e0d\u518d\u662f\u5728\u6f14\u793a\u7ed3\u675f\u540e\u7acb\u5373\u5c06\u9500\u552e\u8f6c\u5165\u4e0b\u4e00\u9636\u6bb5\uff0c\u800c\u662f\u53ea\u6709\u5728\u56de\u7b54\u4e86\u4e70\u65b9\u7684\u95ee\u9898\u3001\u5b89\u6392\u4e86\u4e0b\u4e00\u6b21\u9884\u7ea6\u3001\u53d1\u9001\u4e86\u4e00\u5c01\u5173\u4e8e\u8ba8\u8bba\u5185\u5bb9\u548c\u4e0b\u4e00\u6b65\u8ba1\u5212\u7684\u7535\u5b50\u90ae\u4ef6\uff0c\u5e76\u5f97\u5230\u4e86\u4e70\u65b9\u7684\u56de\u590d\uff0c\u786e\u8ba4\u4e70\u65b9\u4e5f\u6709\u540c\u6837\u7684\u7406\u89e3\u540e\uff0c\u9500\u552e\u4ee3\u8868\u624d\u80fd\u5c06\u9500\u552e\u8f6c\u5165\u4e0b\u4e00\u9636\u6bb5\u3002\u800c\u4f5c\u4e3a\u9500\u552e\u7ecf\u7406\uff0c\u4f60\u53ef\u4ee5\u8bf4\uff1a\"\u563f\uff0c\u6211\u770b\u5230\u4f60\u628a\u9500\u552e\u4ece\u8bc4\u4f30\u9636\u6bb5\u8f6c\u51fa\u4e86\u3002\u6211\u80fd\u770b\u770b\u4e70\u5bb6\u786e\u8ba4\u4f60\u4e0b\u4e00\u6b65\u884c\u52a8\u7684\u90a3\u5c01\u90ae\u4ef6\u5417\uff1f<\/p>\n<hr>\n<h2 id=\"bkl75\">\u60a8\u7684\u9500\u552e\u9884\u6d4b\u51c6\u786e\u5ea6\u5982\u4f55\uff1f<\/h2>\n<p class=\"translation-block\">\u5982\u679c\u9500\u552e\u6d41\u7a0b\u7684\u5404\u4e2a\u9636\u6bb5\u5b9a\u4e49\u660e\u786e\uff0c\u90a3\u4e48\u6839\u636e\u8fd9\u4e9b\u9636\u6bb5\u6240\u505a\u7684\u9884\u6d4b\u5c31\u4f1a\u51c6\u786e\u65e0\u8bef\u3002<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><a href=\"http:\/\/forecast%20arrow\"><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_481\/forecastarrow_d219acef0ff56faae421996fda129352_800.png\"><\/a><\/figure>\n<h3 id=\"fu4d6\"><strong>\u5229\u7528\u9884\u6d4b\u5236\u5b9a\u4e0b\u4e00\u9636\u6bb5\u8ba1\u5212<\/strong><\/h3>\n<p class=\"translation-block\">\u5982\u679c\u60a8\u53d1\u73b0\u901a\u8fc7\u8bc4\u4f30\u9636\u6bb5\u7684\u9500\u552e\u4e2d\u6709 21% 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class=\"translation-block\">\u8ba9\u6211\u4eec\u56de\u987e\u4e00\u4e0b\u5408\u683c\u9500\u552e\u6b65\u9aa4\u7684\u6807\u51c6\u3002\u5408\u683c\u9500\u552e\u6b65\u9aa4\u7684\u56db\u4e2a\u6807\u51c6\uff1a<\/p>\n<ul>\n<li class=\"translation-block\">\u9700\u8981<\/li>\n<li class=\"translation-block\">\u4e8b\u5b9e<\/li>\n<li class=\"translation-block\">\u53ef\u68c0\u67e5<\/li>\n<li class=\"translation-block\">\u4ee5\u4e70\u65b9\u4e3a\u4e2d\u5fc3<\/li>\n<\/ul>\n<h3 id=\"8ne86\"><strong>\u8ba1\u5212\u5e76\u9a8c\u8bc1\u60a8\u7684\u9500\u552e\u6b65\u9aa4<\/strong><\/h3>\n<p class=\"translation-block\">\u56e0\u6b64\uff0c\u5ba1\u89c6\u4e00\u4e0b\u4f60\u7684\u9500\u552e\u6d41\u7a0b\uff0c\u786e\u4fdd\u6bcf\u4e2a\u9636\u6bb5\u90fd\u662f\u5fc5\u9700\u7684\u3001\u771f\u5b9e\u7684\u3001\u53ef\u68c0\u67e5\u7684\uff0c\u5e76\u4e14\u4ee5\u4e70\u5bb6\u4e3a\u4e2d\u5fc3\uff0c\u5e76\u5220\u9664\u4efb\u4f55\u4e0d\u7b26\u5408\u8fd9\u4e9b\u6807\u51c6\u7684\u9636\u6bb5\u3002<\/p>\n<p class=\"translation-block\">\u7136\u540e\uff0c\u5217\u51fa\u4e8b\u5b9e\u6027\u7684\u3001\u53ef\u68c0\u67e5\u7684\u4e70\u5bb6\u7ed3\u679c\uff0c\u4f5c\u4e3a\u6bcf\u4e2a\u9636\u6bb5\u7684\u9000\u51fa\u6807\u51c6\uff0c\u8fd9\u6837\u4f60\u5c31\u62e5\u6709\u4e86\u4e00\u4e2a\u771f\u6b63\u5f3a\u5927\u7684\u9500\u552e\u6d41\u7a0b\u3002\u5b83\u53ef\u80fd\u6709\u5f88\u591a\u9636\u6bb5\uff0c\u4e5f\u53ef\u80fd\u5f88\u77ed\uff0c\u4f46\u4e0d\u8981\u8fc7\u4e8e\u62c5\u5fc3\u3002<\/p>\n<h3 id=\"6mh28\"><strong>\u4e13\u6ce8\u4e8e\u9002\u5408\u60a8\u7684\u9500\u552e\u6d41\u7a0b<\/strong><\/h3>\n<p class=\"translation-block\">\u4e13\u6ce8\u4e8e\u521b\u5efa\u4e00\u4e2a\u5f3a\u5927\u7684\u9500\u552e\u6d41\u7a0b\uff0c\u4f7f\u5176\u6210\u4e3a\u9500\u552e\u7ec4\u7ec7\u7684\u57fa\u7840\u3002<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><a href=\"http:\/\/sales%20stages%20image%20of%20stairs%20going%20up\"><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_481\/salesstagesimageofstairsgoingup_bfe3354177d2ec2e2a4b148a07124c88_800.png\"><\/a><\/figure>\n<hr>\n<h2 id=\"cf8fn\">\u5e94\u8be5\u6709\u591a\u5c11\u4e2a\u9500\u552e\u9636\u6bb5\uff1f<\/h2>\n<blockquote><p><em class=\"translation-block\">\"\u6211\u4eec\u7ecf\u5e38\u4f1a\u9047\u5230\u8fd9\u6837\u7684\u95ee\u9898\uff1a\u4f60\u5e94\u8be5\u6709\u591a\u5c11\u4e2a\u9636\u6bb5\uff1f\u7b54\u6848\u662f\uff0c\u5728\u6574\u4e2a\u9500\u552e\u8fc7\u7a0b\u4e2d\uff0c\u9700\u8981\u591a\u5c11\u4e2a\u9636\u6bb5\u5c31\u9700\u8981\u591a\u5c11\u4e2a\u9636\u6bb5\uff0c\u4ee5\u521b\u9020\u53c2\u4e0e\u5ea6\u5e76\u4fdd\u6301\u52a0\u901f\u5ea6\u3002\u8981\u4e48\u8bc1\u660e\u4e0d\u5408\u683c\uff0c\u8981\u4e48\u8bc1\u660e\u5408\u683c\u3002\u6709\u4e9b\u7ec4\u7ec7\u6709\u4e00\u4e2a\u4ea4\u6613\u6d41\u7a0b\uff1b\u4f01\u4e1a\u4ea4\u6613\u53ef\u80fd\u6d89\u53ca\u66f4\u591a\u6b65\u9aa4\u3002\u6709\u65f6\uff0c\u4eba\u4eec\u53ef\u80fd\u4f1a\u901a\u8fc7\u521b\u5efa\u4e00\u4e2a\u7b80\u77ed\u7684\u9500\u552e\u6d41\u7a0b\u6765\u63a8\u9500\u81ea\u5df1\u3002\u5982\u679c\u662f\u8fd9\u79cd\u60c5\u51b5\uff0c\u4f60\u6700\u7ec8\u4f1a\u53d1\u73b0\u8fd9\u4e9b\u6000\u5b55\u7684\u7ba1\u9053\u6c38\u8fdc\u4e0d\u4f1a\u4ea7\u751f\u4ea4\u6613\uff0c\u56e0\u4e3a\u6f5c\u5728\u5ba2\u6237\u8fd8\u6ca1\u6709\u673a\u4f1a\u4ee5\u4e00\u79cd\u80fd\u591f\u8ba9\u4ed6\u4eec\u8f6c\u5316\u4e3a\u5ba2\u6237\u7684\u65b9\u5f0f\u53c2\u4e0e\u8fdb\u6765\uff0c\u6216\u8005\u8ba9\u4ed6\u4eec\u751a\u81f3\u81ea\u6211\u9009\u62e9\u8bf4\u8fd9\u4e0d\u9002\u5408\u6211\u3002\u663e\u7136\uff0c\u9500\u552e\u4eba\u5458\u7684\u6b7b\u56e0\u5c31\u662f\u5728\u6c38\u8fdc\u4e0d\u4f1a\u8d2d\u4e70\u7684\u6f5c\u5728\u5ba2\u6237\u8eab\u4e0a\u6d6a\u8d39\u592a\u591a\u65f6\u95f4\u3002<\/em><\/p>\n<p>\u53e6\u4e00\u65b9\u9762\uff0c\u6709\u4e9b\u4eba\u628a\u4e8b\u60c5\u641e\u5f97\u592a\u590d\u6742\u3002\u4ed6\u4eec\u628a\u9500\u552e\u6d41\u7a0b\u641e\u5f97\u5f88\u957f\uff0c\u56e0\u4e3a\u5728\u5f88\u591a\u4e0d\u540c\u7684\u4ea4\u6613\u4e2d\uff0c\u5728\u4e0d\u540c\u7684\u9636\u6bb5\uff0c\u90fd\u4f1a\u53d1\u751f\u4e00\u4e9b\u4e0d\u540c\u7684\u4e8b\u60c5\u3002\u4ed6\u4eec\u89c9\u5f97\u6ca1\u5173\u7cfb\uff0c\u90a3\u5c31\u628a\u8fd9\u4e9b\u90fd\u5199\u8fdb\u6211\u4eec\u7684\u6d41\u7a0b\u91cc\u5427\u3002\u4f46\u662f\uff0c\u901a\u8fc7\u5236\u9020\u66f4\u591a\u7684\u590d\u6742\u6027\uff0c\u4ed6\u4eec\u5b9e\u9645\u4e0a\u8ba9\u9500\u552e\u4eba\u5458\u66f4\u96be\u53d6\u5f97\u6210\u529f\u3002\u8fd9\u662f\u4e00\u4e2a\u5305\u7f57\u4e07\u8c61\u7684\u8fc7\u7a0b\u3002\u8fd9\u51e0\u4e4e\u5c31\u50cf\uff0c\u8ba9\u6211\u5c1d\u8bd5\u628a\u4e00\u5207\u90fd\u6346\u7ed1\u5728\u4e00\u8d77\uff0c\u4ee5\u5e94\u5bf9\u4efb\u4f55\u53ef\u80fd\u53d1\u751f\u7684\u60c5\u51b5\u3002\u4e8b\u5b9e\u4e0a\uff0c\u4f60\u5fc5\u987b\u76f8\u4fe1\u4f60\u7684\u7cfb\u7edf\u3002\u6ca1\u9519\u3002\u76f8\u4fe1\u4f60\u7684\u6d41\u7a0b\u3002\u5c11\u5373\u662f\u591a--\u6211\u76f8\u4fe1\u8fd9\u4e00\u70b9\u3002\" <strong class=\"translation-block\">\u9500\u552e\u4fc3\u8fdb\u624b\u518c\u300b\u4f5c\u8005\u5e0c\u5c14\u8499-\u7d22\u96f7\u548c\u79d1\u91cc-\u5e03\u96f7<\/strong><\/p><\/blockquote>\n<h3 id=\"8naid\"><strong>\u4fdd\u6301\u4e0e\u5ba2\u6237\u7684\u5173\u7cfb<\/strong><\/h3>\n<p class=\"translation-block\">\u60a8\u4e0e\u5ba2\u6237\u7684\u5173\u7cfb\u4e0d\u5e94\u968f\u7740\u9500\u552e\u7684\u7ed3\u675f\u800c\u7ec8\u6b62\u3002<u><a href=\"https:\/\/www.proprofschat.com\/blog\/client-vs-customer\/\">\u7ef4\u62a4\u8fd9\u79cd\u5173\u7cfb\u3002<\/a><\/u><\/p>\n<h3 id=\"empc7\"><strong>\u9500\u552e\u6d41\u7a0b\u5e94\u9075\u5b88\u516c\u53f8\u627f\u8bfa<\/strong><\/h3>\n<p class=\"translation-block\">\u5728\u8fdb\u884c\u8fd9\u9879\u7ec3\u4e60\u65f6\uff0c\u8bf7\u8bb0\u4f4f\uff0c\u60a8\u4e0e\u5ba2\u6237\u7684\u5173\u7cfb\u4e0d\u5e94\u8be5\u968f\u7740\u9500\u552e\u7684\u7ed3\u675f\u800c\u7ed3\u675f\u3002\u9500\u552e\u8fc7\u7a0b\u7684\u4e00\u90e8\u5206\u5c31\u662f\u786e\u4fdd\u8d35\u516c\u53f8\u4fe1\u5b88\u9500\u552e\u56e2\u961f\u7684\u627f\u8bfa\u3002<\/p>\n<blockquote><p><em class=\"translation-block\">\"\u5982\u679c\u6211\u5728\u4f60\u7684\u5ba2\u6237\u8d2d\u4e70\u4f60\u7684\u4ea7\u54c1 6 \u4e2a\u6708\u30019 \u4e2a\u6708\u300112 \u4e2a\u6708\u540e\u5bf9\u4ed6\u4eec\u8fdb\u884c\u8bbf\u8c08\uff0c\u4f60\u662f\u5426\u5151\u73b0\u4e86\u4f60\u5728\u9500\u552e\u8fc7\u7a0b\u4e2d\u63d0\u51fa\u7684\u4ef7\u503c\u627f\u8bfa\uff1f\u6211\u9700\u8981 80% \u6216 85% \u4ee5\u4e0a\u3002\u5982\u679c\u4f60\u6ca1\u6709\u505a\u5230\u8fd9\u4e00\u70b9\uff0c\u4f60\u5c31\u4e0d\u53ef\u80fd\u5728\u4eca\u5929\u4f9d\u9760\u90a3\u4e9b\u6700\u7ec8\u6ca1\u6709\u5b9e\u73b0\u4f60\u6240\u627f\u8bfa\u4ef7\u503c\u7684\u4eba\u5efa\u7acb\u4e1a\u52a1\u3002\u8fd9\u662f\u6211\u9700\u8981\u8bc4\u4f30\u7684\u7b2c\u4e00\u4ef6\u4e8b\u3002\u7b2c\u4e8c\uff0c\u4ed6\u4eec\u6709\u5229\u53ef\u56fe\u5417\uff1f\u4f60\u662f\u5426\u80fd\u8d5a\u66f4\u591a\u7684\u94b1\uff0c\u4f60\u662f\u5426\u80fd\u4ece\u4f60\u7b7e\u7ea6\u7684\u5ba2\u6237\u8eab\u4e0a\u8d5a\u5230\u8db3\u591f\u7684\u94b1\uff1f\u5728 SaaS \u9886\u57df\uff0c\u6211\u4eec\u8c08\u8bba\u7684\u662f LTV \u4e0e CAC \u7684\u6bd4\u7387\u548c\u6295\u8d44\u56de\u6536\u671f\u3002\u5728\u4e00\u822c\u4e1a\u52a1\u4e2d\uff0c\u6211\u4eec\u8c08\u8bba\u8425\u4e1a\u5229\u6da6\u7387\u548c\u51c0\u5229\u6da6\u7387\u3002\u65e0\u8bba\u4f60\u5982\u4f55\u8861\u91cf\u76c8\u5229\u80fd\u529b\uff0c\u4f60\u662f\u5426\u4ee5\u76c8\u5229\u80fd\u529b\u83b7\u53d6\u4e86\u8fd9\u4e9b\u5ba2\u6237\uff1f\" \u2013 <strong>\u54c8\u4f5b\u5546\u5b66\u9662\u521b\u4e1a\u7ba1\u7406\u90e8\u9ad8\u7ea7\u8bb2\u5e08\u9a6c\u514b-\u7f57\u4f2f\u683c<\/strong><\/em><\/p><\/blockquote>\n<h3 id=\"9qkbq\"><strong>\u5168\u5fc3\u5168\u610f\u4e3a\u5ba2\u6237\u521b\u9020\u5feb\u4e50<\/strong><\/h3>\n<p class=\"translation-block\">\u9500\u552e\u4eba\u5458\u53ea\u987e\u5b8c\u6210\u9500\u552e\uff0c\u800c\u4e0d\u8003\u8651\u5ba2\u6237\u4e8b\u540e\u4f1a\u6709\u591a\u6ee1\u610f\uff0c\u8fd9\u5df2\u7ecf\u4e0d\u591f\u597d\u4e86\u3002<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_481\/legomanatdeskashappycustomer_1bfdca188777bb4f5e5a02ca6e90e38e_800.png\" alt=\"\u4e50\u9ad8\u4eba\u5728\u529e\u516c\u684c\u524d\u505a\u5feb\u4e50\u987e\u5ba2\"><\/figure>\n<p><strong class=\"translation-block\">\u5173\u5fc3\u5ba2\u6237\u7684\u957f\u671f\u6ee1\u610f\u5ea6\u3002 <\/strong>\u60a8\u7684\u9500\u552e\u56e2\u961f\u5e94\u8be5\u5bf9\u5ba2\u6237\u7684\u957f\u671f\u5e78\u798f\u611f\u6df1\u611f\u5174\u8da3\uff0c\u8fd9\u6709\u4e24\u4e2a\u539f\u56e0\u3002\u9996\u5148\uff0c\u5feb\u4e50\u7684\u5ba2\u6237\u6bd4\u5b8c\u5168\u964c\u751f\u7684\u5ba2\u6237\u66f4\u5bb9\u6613\u9500\u552e\u3002<\/p>\n<blockquote><p><em class=\"translation-block\">\"\u5411\u5df2\u7ecf\u5411\u4f60\u8d2d\u4e70\u8fc7\u4ea7\u54c1\u7684\u516c\u53f8\u9500\u552e\u4ea7\u54c1\uff0c\u8981\u6bd4\u51fa\u53bb\u5bfb\u627e\u65b0\u5ba2\u6237\uff0c\u751a\u81f3\u662f\u9996\u5148\u5efa\u7acb\u8d77\u4f60\u7684\u53ef\u4fe1\u5ea6\u6765\u4e3a\u4ed6\u4eec\u9500\u552e\u4ea7\u54c1\u5bb9\u6613\u5f97\u591a\u3002\u8fd9\u4e0d\u4ec5\u4ec5\u662f\u901a\u8fc7\u5411\u4e0a\u9500\u552e\u6216\u4ea4\u53c9\u9500\u552e\u5411\u8be5\u516c\u53f8\u9500\u552e\u66f4\u591a\u4ea7\u54c1\u3002\u8fd9\u662f\u5bfb\u627e\u7ebf\u7d22\u7684\u597d\u65b9\u6cd5\u3002\u6211\u60f3\u8fc7\u8c01\u4f1a\u662f\u4e00\u4e2a\u66f4\u597d\u7684\u9500\u552e\u53d1\u5c55\u4ee3\u8868\uff1a\u662f\u4e00\u4e2a 22 \u5c81\u7684\u5e74\u8f7b\u4eba\u5728\u505a\u9500\u552e\uff0c\u8fd8\u662f\u4f60\u7684\u5ba2\u6237\u548c\u4f60\u4e00\u8d77\u5728\u8d38\u6613\u5546\u5e97\u7684\u5730\u677f\u4e0a\u8d70\u6765\u8d70\u53bb\uff0c\u544a\u8bc9\u5176\u4ed6\u4eba\u4f60\u6709\u591a\u68d2\u3002\u8fd9\u662f\u4e00\u4e9b\u4eba\u6240\u5ffd\u89c6\u7684\"\u3002- <\/em><strong>\u5e0c\u5c14\u8499-\u7d22\u96f7\u548c\u79d1\u91cc-\u5e03\u96f7<em>\u9500\u552e\u4fc3\u8fdb\u624b\u518c\u300b\u4f5c\u8005<\/em><\/strong><\/p><\/blockquote>\n<p><strong class=\"translation-block\">\u5ba2\u6237\u7684\u58f0\u97f3\u5f71\u54cd\u7740\u60a8\u7684\u4e1a\u52a1\u3002 <\/strong>\u5ba2\u6237\u7684\u53e3\u7891\u8fdc\u80dc\u4e8e\u516c\u53f8\u7684\u8425\u9500\u548c\u9500\u552e\u52aa\u529b\u3002<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_481\/smilinghappycustomer_82f272c8aa781e673cc746d8608f33dc_800.png\" alt=\"\u7b11\u8138\u76f8\u8fce\"><\/figure>\n<p><strong class=\"translation-block\">\u60a8\u6ee1\u610f\u7684\u5ba2\u6237\u5c31\u662f\u60a8\u9500\u552e\u56e2\u961f\u7684\u4e00\u90e8\u5206\u3002<\/strong> \u5ba2\u6237\u7684\u72c2\u70ed\u7c89\u4e1d\u4f1a\u4e3a\u60a8\u5438\u5f15\u66f4\u591a\u4e1a\u52a1\u3002<\/p>\n<blockquote><p><em class=\"translation-block\">\"\u6211\u6700\u8fd1\u4e0e\u4e00\u5bb6\u9ad8\u589e\u957f\u3001\u5904\u4e8e\u65e9\u671f\u9636\u6bb5\u7684\u516c\u53f8\u7684\u9996\u5e2d\u6267\u884c\u5b98\u8fdb\u884c\u4e86\u4ea4\u8c08\u3002\u4ed6\u4eec\u6709\u4e00\u5343\u540d\u5ba2\u6237\uff0c\u4e24\u540d\u9500\u552e\u4eba\u5458\u3002\u4ed6\u4eec\u6b63\u8bd5\u56fe\u53d1\u5c55\u5230\u516d\u540d\u9500\u552e\u4eba\u5458\u3002\u4ed6\u544a\u8bc9\u6211\u9500\u552e\u4eba\u5458\u7684\u6570\u91cf\u4ecd\u7136\u6709\u9650\u3002\u6211\u8bf4\u6211\u4e0d\u540c\u610f\u4ed6\u7684\u89c2\u70b9\u3002\u4ed6\u95ee\u6211\u4ec0\u4e48\u610f\u601d\uff0c\u6211\u544a\u8bc9\u4ed6\uff0c\u4ed6\u4e0d\u662f\u6709\u516d\u4e2a\u6216\u4e24\u4e2a\u9500\u552e\u4eba\u5458\uff0c\u800c\u662f\u6709\u4e00\u5343\u96f6\u4e8c\u5341\u4e2a\u9500\u552e\u4eba\u5458\u3002\u4ed6\u4e0d\u660e\u767d\u3002\u7136\u540e\u4ed6\u8bf4\u4ed6\u8fd8\u662f\u4e0d\u660e\u767d\u3002\u4ed6\u91cd\u590d\u8bf4\uff0c\u4ed6\u6ca1\u6709\u4e00\u5343\u96f6\u4e24\u540d\uff0c\u53ea\u6709\u4e24\u540d\u3002\u6211\u8bf4\u4ed6\u6709\u4e00\u5343\u540d\u5bf9\u4ed6\u7684\u4ea7\u54c1\u8d5e\u4e0d\u7edd\u53e3\u7684\u4ed8\u8d39\u5ba2\u6237\u3002\u8fd9\u4e9b\u5c31\u662f\u4f60\u4eec\u516c\u53f8\u6700\u597d\u7684\u9500\u552e\u4eba\u5458\u3002\u5982\u679c\u4f60\u505c\u6b62\u601d\u8003\uff0c\u8d85\u8d8a\u5185\u90e8\u8d44\u6e90\u7684\u754c\u9650\uff0c\u6316\u6398\u5ba2\u6237\u7684\u529b\u91cf\u3002<\/em><\/p>\n<p class=\"translation-block\">\u5f52\u6839\u7ed3\u5e95\uff0c\u8fd9\u5c31\u662f\u6211\u4eec TrustRadius \u901a\u8fc7\u8bc4\u8bba\u5e2e\u52a9\u4f01\u4e1a\u5b9e\u73b0\u7684\u76ee\u6807\u3002\u8ba9\u5ba2\u6237\u8bb0\u5f55\u5728\u6848\uff0c\u7136\u540e\u5229\u7528\u4ed6\u4eec\u7684\u58f0\u97f3\u3001\u4ed6\u4eec\u7684\u793e\u4f1a\u8bc1\u660e\u3001\u4ed6\u4eec\u771f\u5b9e\u7684\u53d1\u8a00\u65b9\u5f0f\u3002\u7136\u540e\u4f60\u5c31\u53ef\u4ee5\u6269\u5c55\u3002\u5982\u679c\u4f60\u8ba4\u4e3a\u56e2\u961f\u4e0d\u4ec5\u4ec5\u5c40\u9650\u4e8e\u4f60\u7684\u56f4\u5899\u5185\uff0c\u90a3\u4e48\u4f60\u5c31\u53ef\u4ee5\u771f\u6b63\u505a\u4e00\u4e9b\u4ee4\u4eba\u7740\u8ff7\u7684\u4e8b\u60c5\u3002\u6211\u8ba4\u4e3a\uff0c\u5f53\u8425\u9500\u4eba\u5458\u5f00\u59cb\u610f\u8bc6\u5230\u8fd9\u4e00\u70b9\uff0c\u5e76\u5c06\u5ba2\u6237\u771f\u6b63\u5e26\u56de\u4ed6\u4eec\u6240\u505a\u7684\u4e00\u5207\u4e8b\u60c5\u7684\u4e2d\u5fc3\u65f6\uff0c\u8fd9\u5c06\u4e0d\u4ec5\u6709\u52a9\u4e8e\u8425\u9500\uff0c\u8fd8\u5c06\u6781\u5927\u5730\u5e2e\u52a9\u9500\u552e\u3002\u6ca1\u6709\u54ea\u4e2a\u9500\u552e\u4eba\u5458\u4f1a\u8bf4\uff0c\u6ca1\u6709\u8db3\u591f\u7684\u8bc4\u8bba\u3001\u5ba2\u6237\u63a8\u8350\u6216\u53ef\u4ee5\u4ee3\u8868\u4ea7\u54c1\u8bf4\u8bdd\u7684\u4eba\u3002<\/p>\n<p>\u6ca1\u6709\u8425\u9500\u4eba\u5458\u4e0d\u66fe\u611f\u53d7\u8fc7\u9500\u552e\u4eba\u5458\u4e0d\u65ad\u8981\u6c42\u66f4\u591a\u7684\u75db\u82e6\u3002\u73b0\u5728\u6709\u5f88\u591a\u65b9\u6cd5\uff0c\u4f46\u4eba\u4eec\u4ecd\u7136\u4e60\u60ef\u4e8e\u4f20\u7edf\u7684\u8001\u65b9\u6cd5\u6216\u6848\u4f8b\u7814\u7a76\u3002\u6709\u66f4\u597d\u7684\u65b9\u6cd5\u3002\u6709\u66f4\u597d\u7684\u5de5\u5177\u3002\u53ea\u662f\u4eba\u4eec\u8fd8\u4e0d\u4e86\u89e3\u8fd9\u4e9b\u5de5\u5177\u3002\u4f46\u5b83\u6b63\u5728\u6539\u53d8\"\u3002 <strong class=\"translation-block\">TrustRadius \u8425\u9500\u548c\u9500\u552e\u56e2\u961f\u8d1f\u8d23\u4eba\u8d1d\u7279\u6717-\u54c8\u624e\u5fb7\uff08Bertrand Hazard<\/strong><\/p><\/blockquote>\n<p><strong class=\"translation-block\">\u521b\u9020\u5feb\u4e50\u7684\u5ba2\u6237\uff0c\u8ba9\u4ed6\u4eec\u7559\u5728\u4f60\u8eab\u8fb9\u3002 <\/strong>\u4e13\u6ce8\u4e8e\u80fd\u8ba9\u5ba2\u6237\u957f\u671f\u7559\u9a7b\u7684\u884c\u52a8\u3002<\/p>\n<h3 id=\"49qrg\"><strong>\u5feb\u4e50\u7684\u5ba2\u6237\u662f\u9500\u552e\u56e2\u961f\u7684\u91cd\u8981\u8d44\u4ea7<\/strong><\/h3>\n<p class=\"translation-block\">\u53cd\u4e4b\u4ea6\u7136\uff1a<a href=\"https:\/\/www.cloudtalk.io\/blog\/9-effective-ways-to-handle-angry-customers-with-examples\/\">\u4e0d\u6ee1\u610f\u7684\u5ba2\u6237<\/a>\u4f1a\u6210\u4e3a\u9500\u552e\u56e2\u961f\u7684\u4e3b\u8981\u969c\u788d\u3002\u56e0\u6b64\uff0c\u8bf7\u786e\u4fdd\u60a8\u8bbe\u8ba1\u7684\u9500\u552e\u6d41\u7a0b\u80fd\u8ba9\u60a8\u5b8c\u6210\u9500\u552e\uff0c\u5e76\u8ba9\u5ba2\u6237\u6210\u4e3a\u60a8\u516c\u53f8\u7684\u62e5\u62a4\u8005\u3002\u5728\u8003\u8651\u6bcf\u4e2a\u9636\u6bb5\u7684\u9000\u51fa\u6807\u51c6\u65f6\uff0c\u4e0d\u8981\u53ea\u5173\u6ce8\u80fd\u5e2e\u52a9\u9500\u552e\u4ee3\u8868\u5b8c\u6210\u9500\u552e\u7684\u884c\u52a8\u3002\u91cd\u70b9\u5173\u6ce8\u80fd\u5c06\u6f5c\u5728\u5ba2\u6237\u8f6c\u5316\u4e3a\u957f\u671f\u5ba2\u6237\u7684\u884c\u52a8\u3002\u8fd9\u53ef\u80fd\u9700\u8981\u60a8\u5728\u9500\u552e\u7ed3\u675f\u540e\u91c7\u53d6\u4e00\u4e9b\u6b65\u9aa4\u3002<\/p>\n<blockquote><p><em class=\"translation-block\">\"\u6211\u5411\u5965\u65af\u6c40\u7684\u8bb8\u591a\u5176\u4ed6\u9500\u552e\u4eba\u5458\u4e86\u89e3\u4e86\u60c5\u51b5\uff0c\u5927\u5bb6\u90fd\u8bf4\u4e86\u4e00\u4ef6\u4e8b\uff0c\u90a3\u5c31\u662f\uff1a\u4f60\u4eec\u5728\u6210\u4ea4\u540e\u8fd8\u6709\u5176\u4ed6\u9636\u6bb5\u3002\u5bf9\u6211\u4eec\u6765\u8bf4\uff0c\u5728\u6210\u4ea4\u524d\u6709\u516b\u4e2a\u9636\u6bb5\u3002\u7136\u540e\u662f\u7b2c\u4e5d\u9636\u6bb5\uff0c\u4e5f\u5c31\u662f\u6211\u4eec\u79fb\u4ea4\u7ed9\u5b9e\u65bd\u56e2\u961f\u7684\u9636\u6bb5\u3002\u7b2c 10 \u4e2a\u9636\u6bb5\u662f\u5b9e\u65bd\u8fc7\u7a0b\u4e2d\u7684\u9636\u6bb5\uff0c\u7b2c 11 \u4e2a\u9636\u6bb5\u662f\u4e0a\u7ebf\u9636\u6bb5\u3002\u73b0\u5728\uff0c\u8be5\u516c\u53f8\u5df2\u4e0e\u6211\u4eec\u5168\u9762\u5408\u4f5c\uff0c\u6211\u4eec\u53ef\u4ee5\u8ddf\u8e2a\u6574\u4e2a\u9636\u6bb5\u7684\u8fdb\u5c55\u60c5\u51b5\u3002\u6211\u4eec\u77e5\u9053\u5ba2\u6237\u6210\u529f\u56e2\u961f\u9700\u8981\u591a\u957f\u65f6\u95f4\u5bf9\u5df2\u5b8c\u6210\u7684\u4ea4\u6613\u505a\u51fa\u53cd\u5e94\uff0c\u5b9e\u65bd\u671f\u9700\u8981\u591a\u957f\u65f6\u95f4\uff0c\u5982\u679c\u662f\u51e0\u5929\u5230\u4e00\u4e2a\u6708\u7684\u8bdd\u3002\u7136\u540e\uff0c\u6211\u4eec\u8d62\u5f97\u7684\u4ea4\u6613\u73b0\u5728\u5df2\u7ecf\u4e0a\u7ebf\u3002<\/em><\/p>\n<p class=\"translation-block\">\u56e0\u6b64\uff0c\u6211\u4eec\u53ef\u4ee5\u5c06\u5176\u89c6\u4e3a\u5df2\u5b8c\u6210\u7684\u4ea4\u6613\uff0c\u800c\u4e0d\u4f1a\u5c06\u5176\u505c\u7559\u5728\u5b9e\u65bd\u9636\u6bb5\uff0c\u8fd9\u5bf9\u6211\u4eec\u6765\u8bf4\u662f\u4e2a\u5c0f\u95ee\u9898\u3002\u4e00\u65e6\u6211\u4eec\u7684\u5ba2\u6237\u7ecf\u7406\u8fbe\u6210\u4ea4\u6613\uff0c\u4ea4\u6613\u5c31\u4f1a\u4ea4\u7ed9\u5b9e\u65bd\u56e2\u961f\u548c\u5ba2\u6237\u6210\u529f\u56e2\u961f\u6210\u5458\u3002\u5b9e\u9645\u4e0a\uff0c\u6211\u4eec\u5bf9\u8c01\u8d1f\u8d23\u4ec0\u4e48\u3001\u8c01\u4e3b\u5bfc\u5bf9\u8bdd\u3001\u8c01\u8d1f\u8d23\u5b89\u6392\u4e0b\u4e00\u6b21\u5bf9\u8bdd--\u8bf8\u5982\u6b64\u7c7b\uff0c\u90fd\u505a\u4e86\u5f88\u597d\u7684\u89c4\u5b9a\u3002\u5ba2\u6237\u7ecf\u7406\u5728\u5176\u4e2d\u771f\u6b63\u626e\u6f14\u7684\u662f\u540e\u5ea7\u89d2\u8272\u3002<\/p>\n<p>\u4ea4\u6613\u4e0a\u7ebf\u540e\uff0c\u5ba2\u6237\u7ecf\u7406\u4ecd\u5bf9\u4ea4\u6613\u8d1f\u8d23\uff0c\u4f46\u5927\u90e8\u5206\u65e5\u5e38\u7ef4\u62a4\u548c\u6210\u529f\u7ba1\u7406\u7531\u6211\u4eec\u7684\u6210\u529f\u7ba1\u7406\u56e2\u961f\u5b8c\u6210\u3002 <strong class=\"translation-block\">-\u91d1\u878d\u79d1\u6280\u516c\u53f8 Hearth \u9500\u552e\u8fd0\u8425\u4e3b\u7ba1 Mike Venman<\/strong><\/p><\/blockquote>\n<hr>\n<h2 id=\"6cb8b\">\u5960\u5b9a\u9500\u552e\u57fa\u7840\u3002<\/h2>\n<p class=\"translation-block\">\u5728\u4ee5\u4e0b\u60c5\u51b5\u4e0b\uff0c\u60a8\u7684\u56e2\u961f\u5e94\u5c06\u6f5c\u5728\u5ba2\u6237\u8f6c\u5316\u4e3a\u6ee1\u610f\u5ba2\u6237\uff1a<\/p>\n<ol type=\"1\">\n<li class=\"translation-block\">\u60a8\u9700\u8981\u5b9a\u4e49\u9500\u552e\u6d41\u7a0b\u4e2d\u7684\u6240\u6709\u6b65\u9aa4\u3002<\/li>\n<li class=\"translation-block\">\u786e\u4fdd\u6bcf\u4e2a\u6b65\u9aa4\u90fd\u6709\u660e\u786e\u7684\u9000\u51fa\u6807\u51c6\u3002<\/li>\n<\/ol>\n<p class=\"translation-block\">\u8fd9\u6837\uff0c\u4f60\u7684\u9500\u552e\u6d41\u7a0b\u5c31\u6709\u4e86\u57fa\u7840\u3002\u9500\u552e\u57fa\u7840\u5c31\u662f\u5c06\u6f5c\u5728\u5ba2\u6237\u8f6c\u5316\u4e3a\u6ee1\u610f\u5ba2\u6237\u3002\u9075\u5faa\u4e0a\u8ff0\u4e24\u4e2a\u6b65\u9aa4\uff0c\u4f60\u5c31\u80fd\u62e5\u6709\u575a\u5b9e\u7684\u57fa\u7840\u3002<\/p>\n<hr>\n<p><em class=\"translation-block\"><strong>\u51ef\u5c14\u7b80\u4ecb\uff1a<\/strong><\/em><\/p>\n<p class=\"translation-block\">Kyle \u5728 HubSpot \u5b66\u9662\u6559\u6388\u9500\u552e\u548c CRM \u8bfe\u7a0b\u3002\u4ed6\u6700\u8457\u540d\u7684\u4f5c\u54c1\u662f <u><a href=\"https:\/\/app.hubspot.com\/academy\/2291794\/tracks\/12\/intro\">HubSpot \u9500\u552e\u8f6f\u4ef6<\/a><\/u>\u8ba4\u8bc1\u548c <u><a href=\"https:\/\/app.hubspot.com\/academy\/2291794\/tracks\/19\/131\/523\">Sales Enablement<\/a><\/u> \u8ba4\u8bc1\u3002\u4ed6\u662f\u4e09\u4e2a\u5b69\u5b50\u7684\u7236\u4eb2\uff0c\u662f\u4e00\u4f4d\u540c\u6837\u5e78\u8fd0\u7684\u5973\u6027\u7684\u5e78\u8fd0\u4e08\u592b\uff0c\u5e76\u6e34\u671b\u6210\u4e3a\u5728\u6742\u8d27\u5e97\u6536\u94f6\u53f0\u4e0a\u770b\u5230\u7684\u90a3\u79cd\u5e73\u88c5\u5c0f\u8bf4\u7684\u4f5c\u8005\u3002\u8bf7\u5728 <u><a href=\"https:\/\/www.linkedin.com\/in\/kyleanthonyjepson\">LinkedIn<\/a><\/u> \u548c <u><a href=\"https:\/\/twitter.com\/kyle_jepson\">Twitter<\/a><\/u> \u4e0a\u4e0e Kyle \u8054\u7cfb\u3002<\/p>\n<hr>\n<p>\n    <figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\">\n      <a href=\"https:\/\/salesflare.com\">\n        <picture>\n          <source \n            srcset=\"https:\/\/lib.salesflare.com\/images\/sf-blog-footer-transparent-800.avif 1x,                     https:\/\/lib.salesflare.com\/images\/sf-blog-footer-transparent-1600.avif 2x\" \n            type=\"image\/avif\" \/>\n          <source \n            srcset=\"https:\/\/lib.salesflare.com\/images\/sf-blog-footer-transparent-800.png 1x,                     https:\/\/lib.salesflare.com\/images\/sf-blog-footer-transparent-1600.png 2x\" \n            type=\"image\/png\" \/>\n          <img decoding=\"async\" \n            src=\"https:\/\/lib.salesflare.com\/images\/sf-blog-footer-transparent-800.png\" \n            srcset=\"https:\/\/lib.salesflare.com\/images\/sf-blog-footer-transparent-800.png 1x,                     https:\/\/lib.salesflare.com\/images\/sf-blog-footer-transparent-1600.png 2x\" \n            alt=\"\u8bd5\u7528 Salesflare \u7684 CRM\" \/>\n        <\/picture>\n      <\/a>\n    <\/figure><br>\n<em class=\"translation-block\">\u5e0c\u671b\u60a8\u559c\u6b22\u8fd9\u7bc7\u6587\u7ae0\u3002\u5982\u679c\u60a8\u559c\u6b22\uff0c\u8bf7\u4f20\u64ad\u51fa\u53bb\uff01<\/em><\/p>\n<p>\ud83d\udc49 <em>\u60a8\u53ef\u4ee5\u5728\u4ee5\u4e0b\u7f51\u7ad9\u4e0a\u5173\u6ce8 @salesflare<\/em> <em><u><a href=\"https:\/\/twitter.com\/salesflare\">\u63a8\u7279<\/a><\/u><\/em>,\u00a0<em><u><a href=\"https:\/\/www.facebook.com\/salesflare\/\">\u5728 Facebook \u4e0a<\/a><\/u><\/em> <em>\u548c<\/em> <em class=\"translation-block\"><u><a 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