{"id":61844,"date":"2022-10-06T11:01:50","date_gmt":"2022-10-06T09:01:50","guid":{"rendered":"https:\/\/blog.salesflare.com\/sales-process-buyer-view"},"modified":"2025-06-05T17:24:22","modified_gmt":"2025-06-05T15:24:22","slug":"sales-process-buyer-view","status":"publish","type":"post","link":"https:\/\/blog.salesflare.com\/ja\/\u30bb\u30fc\u30eb\u30b9\u30fb\u30d7\u30ed\u30bb\u30b9-\u30d0\u30a4\u30e4\u30fc\u30fb\u30d3\u30e5\u30fc","title":{"rendered":"\u8cb7\u3044\u624b\u306e\u8996\u70b9\u306b\u7acb\u3063\u305f\u8ca9\u58f2\u30d7\u30ed\u30bb\u30b9"},"content":{"rendered":"<h1>\u8cb7\u3044\u624b\u306e\u8996\u70b9\u306b\u7acb\u3063\u305f\u8ca9\u58f2\u30d7\u30ed\u30bb\u30b9<\/h1>\n<h2 class=\"h2-subheader\">\u30ab\u30a4\u30eb\u30fb\u30b8\u30a7\u30d7\u30bd\u30f3\uff08HubSpot\u30b7\u30cb\u30a2\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u30bb\u30fc\u30eb\u30b9\u6559\u6388\uff09\u306b\u3088\u308b\u30b2\u30b9\u30c8\u30d6\u30ed\u30b0<\/h2>\n<p class=\"translation-block\">\u305d\u308c\u306f\u8ca9\u58f2\u30d7\u30ed\u30bb\u30b9\u306a\u306e\u304b\uff1f\u305d\u308c\u3068\u3082\u8cfc\u8cb7\u30d7\u30ed\u30bb\u30b9\u306a\u306e\u304b\uff1f<\/p>\n<p class=\"translation-block\">\u4eca\u65e5\u306f\u3001\u6210\u529f\u3057\u3066\u3044\u308b\u4f01\u696d\u304c\u3084\u3063\u3066\u3044\u308b\u3088\u3046\u306b\u3001\u4e00\u5ea6\u306b\u4e21\u65b9\u306e\u65b9\u5411\u304b\u3089\u898b\u3066\u307f\u3088\u3046\u3002<\/p>\n<p class=\"translation-block\">\u55b6\u696d\u30d7\u30ed\u30bb\u30b9\u3092\u8cb7\u3044\u624b\u4e2d\u5fc3\u306b\u3059\u308b\u65b9\u6cd5\u3092\u63a2\u3063\u3066\u307f\u307e\u3057\u3087\u3046\u3002\ud83d\udc47<\/p>\n<hr>\n<h2 id=\"ellor\">\u55b6\u696d\u30d7\u30ed\u30bb\u30b9\u306b\u304a\u3051\u308b\u8cb7\u3044\u624b\u4e2d\u5fc3\u306e\u30b9\u30c6\u30c3\u30d7\u3068\u306f\uff1f<\/h2>\n<p><strong class=\"translation-block\">\u8ca9\u58f2\u30d7\u30ed\u30bb\u30b9\u306b\u304a\u3051\u308b\u8cb7\u3044\u624b\u4e2d\u5fc3\u306e\u30b9\u30c6\u30c3\u30d7\u3068\u306f\u3001\u8cb7\u3044\u624b\u306e\u8996\u70b9\u304b\u3089\u8868\u73fe\u3055\u308c\u305f\u30b9\u30c6\u30c3\u30d7\u306e\u3053\u3068\u3067\u3042\u308b\u3002<\/strong> \u55b6\u696d\u30d7\u30ed\u30bb\u30b9\u3068\u306f\u3001\u660e\u78ba\u306b\u5b9a\u7fa9\u3055\u308c\u305f\u4e00\u9023\u306e\u30b9\u30c6\u30c3\u30d7\u3067\u3042\u308a\u3001\u4f01\u696d\u3068\u305d\u306e\u4f01\u696d\u3068\u306e\u9593\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u65b9\u6cd5\u3067\u3042\u308b\u3002 <u><a href=\"http:\/\/www.hubspot.com\/products\/sales\/sales-leads\">\u5c55\u671b<\/a><\/u>.\u305d\u306e\u30b9\u30c6\u30c3\u30d7\u3092\u8cb7\u3044\u624b\u306e\u8996\u70b9\u304b\u3089\u8003\u3048\u3066\u307f\u3088\u3046\u3002\u5f7c\u3089\u306f\u8ca9\u58f2\u30d7\u30ed\u30bb\u30b9\u306e\u3053\u306e\u90e8\u5206\u3092\u3069\u3046\u898b\u308b\u3060\u308d\u3046\u304b\uff1f<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_481\/buyercentricimageofhandpushingbutton_85767cf2f2aa711583c8d55d9a111025_800.png\" alt=\"\u30dc\u30bf\u30f3\u3092\u62bc\u3059\u624b\u306e\u30d0\u30a4\u30e4\u30fc\u4e2d\u5fc3\u30a4\u30e1\u30fc\u30b8\"><\/figure>\n<hr>\n<h2 id=\"2mvjo\">\u55b6\u696d\u30d7\u30ed\u30bb\u30b9\u3092\u8cb7\u3044\u624b\u4e2d\u5fc3\u306b\u3059\u308b\u306b\u306f\uff1f<\/h2>\n<p class=\"translation-block\">\u307b\u3068\u3093\u3069\u306e\u5834\u5408\u3001\u55b6\u696d\u30d7\u30ed\u30bb\u30b9\u306e\u30b9\u30c6\u30c3\u30d7\u306e\u540d\u524d\u3092\u5c11\u3057\u5909\u3048\u308b\u3060\u3051\u3067\u3001\u8cb7\u3044\u624b\u306b\u30d5\u30a9\u30fc\u30ab\u30b9\u3057\u305f\u3082\u306e\u306b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3002\u3057\u304b\u3057\u3001\u3053\u306e\u3061\u3087\u3063\u3068\u3057\u305f\u5909\u66f4\u304c\u3001\u30c1\u30fc\u30e0\u306e\u6d3b\u52d5\u65b9\u6cd5\u306b\u5927\u304d\u306a\u9055\u3044\u3092\u3082\u305f\u3089\u3059\u3053\u3068\u304c\u3042\u308b\u3002\u58f2\u308a\u624b\u5074\u306e\u30b9\u30c6\u30c3\u30d7\u3092\u4e2d\u5fc3\u306b\u55b6\u696d\u30d7\u30ed\u30bb\u30b9\u3092\u5b9a\u7fa9\u3059\u308c\u3070\u3001\u62c5\u5f53\u8005\u306f\u300c\u3053\u306e\u30d0\u30a4\u30e4\u30fc\u306b\u306f\u3053\u3046\u3057\u306a\u3051\u308c\u3070\u306a\u3089\u306a\u3044\u300d\u3068\u8003\u3048\u308b\u304b\u3082\u3057\u308c\u306a\u3044\u3002\u305d\u3057\u3066\u30d0\u30a4\u30e4\u30fc\u306f\u3001\u81ea\u5206\u306e\u4ed5\u4e8b\u3068\u3044\u3046\u3088\u308a\u58f2\u308a\u624b\u306e\u4ed5\u4e8b\u306b\u5f15\u3063\u5f35\u3089\u308c\u3066\u3044\u308b\u3088\u3046\u306b\u611f\u3058\u308b\u3060\u308d\u3046\u3002\u3057\u304b\u3057\u3001\u30d0\u30a4\u30e4\u30fc\u306e\u8996\u70b9\u306b\u7acb\u3061\u3001\u30d7\u30ed\u30bb\u30b9\u3092\u30ea\u30d5\u30ec\u30fc\u30df\u30f3\u30b0\u3059\u308c\u3070\u3001\u62c5\u5f53\u8005\u306f\u300c\u3053\u306e\u30d0\u30a4\u30e4\u30fc\u304c\u9054\u6210\u3059\u308b\u305f\u3081\u306b\u5fc5\u8981\u306a\u3053\u3068\u306f\u3053\u308c\u3060\u300d\u3068\u8003\u3048\u308b\u3088\u3046\u306b\u306a\u308a\u3001\u30d0\u30a4\u30e4\u30fc\u3082\u540c\u3058\u30da\u30fc\u30b8\u306b\u3044\u308b\u3088\u3046\u306b\u611f\u3058\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<p>\u30d0\u30a4\u30e4\u30fc\u4e2d\u5fc3\u3068\u306f\u3001\u55b6\u696d\u30c1\u30fc\u30e0\u306e\u884c\u52d5\u304c\u30d0\u30a4\u30e4\u30fc\u3068\u4e00\u81f4\u3057\u3066\u3044\u308b\u3053\u3068\u3092\u610f\u5473\u3059\u308b\u3002 <strong class=\"translation-block\">\u55b6\u696d\u30d7\u30ed\u30bb\u30b9\u306e\u5404\u30b9\u30c6\u30c3\u30d7\u306f\u3001\u8cb7\u3044\u624b\u306b\u7126\u70b9\u3092\u5f53\u3066\u305f\u7d50\u679c\u3092\u4f34\u3046\u3001\u62c5\u5f53\u8005\u306b\u7126\u70b9\u3092\u5f53\u3066\u305f\u884c\u52d5\u3067\u3042\u308b\u3079\u304d\u3060\u3002<\/strong><\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><a href=\"http:\/\/Buyer%20focused%20outcome%20puzzle%20pieces\"><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_481\/Buyerfocusedoutcomepuzzlepieces_415996fd3726844f6fe3b43fc6a69e18_800.png\"><\/a><\/figure>\n<h3 id=\"3u598\"><strong>\u30bb\u30fc\u30eb\u30b9\u30fb\u30d7\u30ed\u30bb\u30b9\u306e\u5404\u30b9\u30c6\u30c3\u30d7\u306f\u3001\u8cb7\u3044\u624b\u3068\u3042\u306a\u305f\u306e\u30c1\u30fc\u30e0\u306b\u7126\u70b9\u3092\u5f53\u3066\u3066\u3044\u307e\u3059\u3002<\/strong><\/h3>\n<p>\u4eca\u3001\u3042\u306a\u305f\u306f\u3053\u3046\u601d\u3063\u305f\u304b\u3082\u3057\u308c\u306a\u3044\u3002\"\u3061\u3087\u3063\u3068\u5f85\u3063\u3066\u3001\u3042\u306a\u305f\u306f\u4eca\u3001\u30d0\u30a4\u30e4\u30fc\u3067\u306f\u306a\u304f\u30c1\u30fc\u30e0\u306e\u884c\u52d5\u306b\u6ce8\u76ee\u3059\u3079\u304d\u3060\u3068\u8a00\u3063\u305f\"\u3002\u3053\u308c\u306f\u77db\u76fe\u3067\u306f\u306a\u3044\u3002\u5404\u30b9\u30c6\u30c3\u30d7\u306f\u3001\u62c5\u5f53\u8005\u306b\u7126\u70b9\u3092\u5f53\u3066\u305f\u884c\u52d5\u3068\u30d0\u30a4\u30e4\u30fc\u306b\u7126\u70b9\u3092\u5f53\u3066\u305f\u7d50\u679c\u306e\u7d44\u307f\u5408\u308f\u305b\u3067\u3042\u3063\u3066\u307b\u3057\u3044\u3002\u4f8b\u3048\u3070\u3001\"\u30c7\u30e2 \"\u3068\u547c\u3076\u30b9\u30c6\u30fc\u30b8\u304c\u3042\u308b\u304b\u3082\u3057\u308c\u306a\u3044\u3002\u88fd\u54c1\u306e\u30c7\u30e2\u30f3\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u884c\u3046\u3053\u3068\u306f\u3001\u62c5\u5f53\u8005\u304c\u53d6\u308b\u3053\u3068\u306e\u3067\u304d\u308b\u884c\u52d5\u3067\u3059\u304c <strong class=\"translation-block\">\u30c7\u30e2 \"\u30b9\u30c6\u30fc\u30b8\u306e\u7d42\u4e86\u57fa\u6e96\u306f\u3001\u8cb7\u3044\u624b\u304c\u884c\u3046\u3053\u3068\u3067\u3042\u308b\u3079\u304d\u3060\u3002\u4f8b\u3048\u3070\u3001\u6b21\u306e\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u3092\u4e88\u7d04\u3059\u308b\u3068\u304b\u3001\u63d0\u6848\u66f8\u3092\u9001\u308b\u3053\u3068\u306b\u540c\u610f\u3059\u308b\u3068\u304b\u3002<\/strong><\/p>\n<p class=\"translation-block\">\u307b\u3068\u3093\u3069\u306e\u55b6\u696d\u30c1\u30fc\u30e0\u306b\u3068\u3063\u3066\u3001\u55b6\u696d\u62c5\u5f53\u8005\u306f\u300c\u30c7\u30e2\u3092\u884c\u3063\u305f\u304b\u3089\u30c7\u30e2\u306e\u6bb5\u968e\u3060\u300d\u3068\u8a00\u3046\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u304c\u3001\u305d\u308c\u306f<u><a href=\"https:\/\/zapier.com\/blog\/lead-lifecycle-stages\/\">\u8cb7\u3044\u624b\u304c\u5f7c\u3089\u306e\u65c5\u306e\u3069\u3053\u306b\u3044\u308b\u306e\u304b<\/a><\/u>\u306b\u3064\u3044\u3066\u306f\u4f55\u3082\u8a9e\u3063\u3066\u3044\u307e\u305b\u3093\u3002<\/p>\n<h4 id=\"aukgg\">\u30c7\u30e2\u306f\u88fd\u54c1\u8a55\u4fa1\u306e\u30b9\u30c6\u30c3\u30d7<\/h4>\n<p class=\"translation-block\">\u30c7\u30e2\u30b9\u30c6\u30c3\u30d7\u306e\u540d\u524d\u3092 \"Product Evaluated \"\u306b\u5909\u66f4\u3057\u3001\u30d0\u30a4\u30e4\u30fc\u306e\u7d42\u4e86\u6761\u4ef6\u3092\u6b21\u306e\u3088\u3046\u306b\u5b9a\u7fa9\u3059\u308b\uff1a<\/p>\n<ul>\n<li class=\"translation-block\">\u30d0\u30a4\u30e4\u30fc\u306f\u30c7\u30e2\u306b\u73fe\u308c\u3001\u8cea\u554f\u306b\u7b54\u3048\u305f\u3002<\/li>\n<li class=\"translation-block\">\u901a\u8a71\u304c\u7d42\u308f\u308b\u524d\u306b\u3001\u30d0\u30a4\u30e4\u30fc\u306f\u524d\u9032\u306b\u3064\u3044\u3066\u8a71\u3057\u5408\u3046\u305f\u3081\u306b\u518d\u5ea6\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u3092\u4e88\u5b9a\u3057\u3066\u3044\u305f\u3002<\/li>\n<li class=\"translation-block\">\u30d0\u30a4\u30e4\u30fc\u306f\u518d\u78ba\u8a8d\u306eE\u30e1\u30fc\u30eb\u306b\u8fd4\u4fe1\u3057\u3001\u30a2\u30dd\u30a4\u30f3\u30c8\u30e1\u30f3\u30c8\u3068\u6b21\u306e\u30b9\u30c6\u30c3\u30d7\u3092\u78ba\u8a8d\u3057\u305f\u3002<\/li>\n<\/ul>\n<h4 id=\"e4rgn\">\u30bb\u30fc\u30eb\u30b9\u30fb\u30c7\u30e2\u306e\u5f8c\u306f\uff1f<\/h4>\n<p class=\"translation-block\">\u62c5\u5f53\u8005\u304c\u30c7\u30e2\u30f3\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u304b\u3089\u7acb\u3061\u53bb\u3063\u305f\u3089\u3059\u3050\u306b\u6b21\u306e\u6bb5\u968e\u306b\u79fb\u884c\u3059\u308b\u306e\u3067\u306f\u306a\u304f\u3001\u62c5\u5f53\u8005\u304c\u6b21\u306e\u6bb5\u968e\u306b\u79fb\u884c\u3067\u304d\u308b\u306e\u306f\u3001\u8cb7\u3044\u624b\u306e\u8cea\u554f\u306b\u7b54\u3048\u3001\u6b21\u56de\u306e\u30a2\u30dd\u30a4\u30f3\u30c8\u30e1\u30f3\u30c8\u3092\u4e88\u7d04\u3057\u3001\u8a71\u3057\u5408\u308f\u308c\u305f\u5185\u5bb9\u3068\u6b21\u306e\u30b9\u30c6\u30c3\u30d7\u3092\u518d\u78ba\u8a8d\u3059\u308b\u30e1\u30fc\u30eb\u3092\u9001\u308a\u3001\u305d\u306e\u30e1\u30fc\u30eb\u306b\u5bfe\u3057\u3066\u8cb7\u3044\u624b\u304c\u540c\u3058\u7406\u89e3\u3092\u3057\u3066\u3044\u308b\u3053\u3068\u3092\u78ba\u8a8d\u3059\u308b\u8fd4\u4e8b\u3092\u3082\u3089\u3063\u305f\u5834\u5408\u306b\u9650\u3089\u308c\u308b\u3002\u305d\u3057\u3066\u3001\u30bb\u30fc\u30eb\u30b9\u30fb\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u3067\u3042\u308b\u3042\u306a\u305f\u306f\u3053\u3046\u8a00\u3046\u3053\u3068\u304c\u3067\u304d\u308b\u3002\u8cb7\u3044\u624b\u304c\u3042\u306a\u305f\u306e\u6b21\u306e\u30b9\u30c6\u30c3\u30d7\u3092\u78ba\u8a8d\u3057\u305f\u30e1\u30fc\u30eb\u3092\u898b\u305b\u3066\u3082\u3089\u3048\u307e\u3059\u304b\uff1f\" \u3068\u8a00\u3046\u3053\u3068\u304c\u3067\u304d\u308b\u3002<\/p>\n<hr>\n<h2 id=\"bkl75\">\u58f2\u4e0a\u4e88\u6e2c\u306e\u7cbe\u5ea6\u306f\uff1f<\/h2>\n<p class=\"translation-block\">\u8ca9\u58f2\u30d7\u30ed\u30bb\u30b9\u306e\u30b9\u30c6\u30fc\u30b8\u304c\u660e\u78ba\u306b\u5b9a\u7fa9\u3055\u308c\u3066\u3044\u308c\u3070\u3001\u305d\u306e\u30b9\u30c6\u30fc\u30b8\u306b\u57fa\u3065\u3044\u3066\u7acb\u3066\u308b\u4e88\u6e2c\u306f\u6b63\u78ba\u306a\u3082\u306e\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><a href=\"http:\/\/forecast%20arrow\"><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_481\/forecastarrow_d219acef0ff56faae421996fda129352_800.png\"><\/a><\/figure>\n<h3 id=\"fu4d6\"><strong>\u6b21\u306e\u30b9\u30c6\u30fc\u30b8\u306e\u8a08\u753b\u3092\u7acb\u3066\u308b\u305f\u3081\u306b\u4e88\u6e2c\u3092\u6d3b\u7528\u3059\u308b<\/strong><\/h3>\n<p class=\"translation-block\">\u4eca\u6708\u3001\u8a55\u4fa1\u6bb5\u968e\u3092\u901a\u904e\u3057\u305f\u30bb\u30fc\u30eb\u30b9\u306e\u3046\u306121%\u304c\u6210\u7d04\u3057\u305f\u3053\u3068\u304c\u308f\u304b\u308c\u3070\u3001\u6708\u3054\u3068\u306b\u4e00\u8cab\u6027\u3092\u4fdd\u3064\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u307e\u305f\u3001\u3042\u308b\u30b9\u30c6\u30fc\u30b8\u304b\u3089\u6b21\u306e\u30b9\u30c6\u30fc\u30b8\u3078\u306e\u30b3\u30f3\u30d0\u30fc\u30b8\u30e7\u30f3\u7387\u304c\u601d\u3063\u305f\u3088\u308a\u4f4e\u3044\u5834\u5408\u306f\u3001<u><a href=\"http:\/\/www.hubspot.com\/products\/sales\/sales-reports\">\u305d\u306e\u30b9\u30c6\u30fc\u30b8\u3067\u3088\u308a\u826f\u3044\u6210\u679c\u3092\u3042\u3052\u308b<\/a><\/u>\u305f\u3081\u306b\u3001\u30c1\u30fc\u30e0\u306e\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u3084\u30b3\u30fc\u30c1\u30f3\u30b0\u306b\u96c6\u4e2d\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<a href=\"https:\/\/www.ispringsolutions.com\/blog\/best-lms-software\">\u5b66\u7fd2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0<\/a>\u3092\u4f7f\u3048\u3070\u3001\u3044\u3064\u3067\u3082\u9032\u6357\u72b6\u6cc1\u3092\u628a\u63e1\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p class=\"translation-block\">\u55b6\u696d\u30b9\u30c6\u30c3\u30d7\u306e\u9069\u683c\u6027\u306e\u57fa\u6e96\u3092\u78ba\u8a8d\u3057\u3088\u3046\u3002\u55b6\u696d\u30b9\u30c6\u30c3\u30d7\u306e4\u3064\u306e\u57fa\u6e96<\/p>\n<ul>\n<li class=\"translation-block\">\u5fc5\u9808<\/li>\n<li class=\"translation-block\">\u4e8b\u5b9f<\/li>\n<li class=\"translation-block\">\u691c\u67fb\u53ef\u80fd<\/li>\n<li class=\"translation-block\">\u30d0\u30a4\u30e4\u30fc\u4e2d\u5fc3<\/li>\n<\/ul>\n<h3 id=\"8ne86\"><strong>\u8ca9\u58f2\u30b9\u30c6\u30c3\u30d7\u306e\u8a08\u753b\u3068\u691c\u8a3c<\/strong><\/h3>\n<p class=\"translation-block\">\u305d\u3053\u3067\u3001\u3042\u306a\u305f\u306e\u30bb\u30fc\u30eb\u30b9\u30fb\u30d7\u30ed\u30bb\u30b9\u3092\u898b\u3066\u3001\u3059\u3079\u3066\u306e\u6bb5\u968e\u304c\u5fc5\u9808\u3067\u3042\u308a\u3001\u4e8b\u5b9f\u3067\u3042\u308a\u3001\u691c\u67fb\u53ef\u80fd\u3067\u3042\u308a\u3001\u8cb7\u3044\u624b\u4e2d\u5fc3\u3067\u3042\u308b\u3053\u3068\u3092\u78ba\u8a8d\u3057\u3001\u305d\u308c\u3089\u306e\u57fa\u6e96\u3092\u6e80\u305f\u3055\u306a\u3044\u6bb5\u968e\u306f\u524a\u9664\u3059\u308b\u3002<\/p>\n<p class=\"translation-block\">\u305d\u3057\u3066\u3001\u5404\u30b9\u30c6\u30fc\u30b8\u306e\u7d42\u4e86\u57fa\u6e96\u3068\u3057\u3066\u6a5f\u80fd\u3059\u308b\u3001\u4e8b\u5b9f\u306b\u57fa\u3065\u3044\u3066\u691c\u67fb\u53ef\u80fd\u306a\u8cb7\u3044\u624b\u306e\u6210\u679c\u3092\u4e26\u3079\u308c\u3070\u3001\u771f\u306b\u5f37\u56fa\u306a\u8ca9\u58f2\u30d7\u30ed\u30bb\u30b9\u304c\u5b8c\u6210\u3059\u308b\u3002\u30b9\u30c6\u30fc\u30b8\u306e\u6570\u306f\u591a\u3044\u304b\u3082\u3057\u308c\u306a\u3044\u3057\u3001\u304b\u306a\u308a\u77ed\u3044\u304b\u3082\u3057\u308c\u306a\u3044\u304c\u3001\u305d\u308c\u3092\u5fc3\u914d\u3057\u3059\u304e\u308b\u5fc5\u8981\u306f\u306a\u3044\u3002<\/p>\n<h3 id=\"6mh28\"><strong>\u8cb4\u793e\u306b\u6700\u9069\u306a\u8ca9\u58f2\u30d7\u30ed\u30bb\u30b9\u306b\u7126\u70b9\u3092\u5f53\u3066\u308b<\/strong><\/h3>\n<p class=\"translation-block\">\u55b6\u696d\u7d44\u7e54\u306e\u57fa\u790e\u3068\u306a\u308b\u3088\u3046\u306a\u5f37\u529b\u306a\u55b6\u696d\u30d7\u30ed\u30bb\u30b9\u3092\u69cb\u7bc9\u3059\u308b\u3053\u3068\u306b\u6ce8\u529b\u3059\u308b\u3002<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><a href=\"http:\/\/sales%20stages%20image%20of%20stairs%20going%20up\"><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_481\/salesstagesimageofstairsgoingup_bfe3354177d2ec2e2a4b148a07124c88_800.png\"><\/a><\/figure>\n<hr>\n<h2 id=\"cf8fn\">\u30bb\u30fc\u30eb\u30b9\u30fb\u30b9\u30c6\u30fc\u30b8\u306f\u3044\u304f\u3064\u3042\u308b\u3079\u304d\u304b\uff1f<\/h2>\n<blockquote><p><em class=\"translation-block\">\u300c\u30b9\u30c6\u30fc\u30b8\u306f\u3044\u304f\u3064\u3042\u308b\u3079\u304d\u304b\u3068\u3044\u3046\u8cea\u554f\u3092\u3088\u304f\u53d7\u3051\u307e\u3059\u3002\u3068\u3044\u3046\u8cea\u554f\u3092\u3088\u304f\u53d7\u3051\u307e\u3059\u304c\u3001\u7b54\u3048\u306f\u3001\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3092\u751f\u307f\u51fa\u3057\u3001\u30bb\u30fc\u30eb\u30b9\u30fb\u30d7\u30ed\u30bb\u30b9\u5168\u4f53\u3092\u901a\u3057\u3066\u52a0\u901f\u3092\u7dad\u6301\u3059\u308b\u305f\u3081\u306b\u5fc5\u8981\u306a\u30b9\u30c6\u30fc\u30b8\u6570\u3067\u3059\u3002\u4e0d\u9069\u683c\u304b\u9069\u683c\u304b\u3092\u8a3c\u660e\u3059\u308b\u305f\u3081\u3067\u3059\u3002\u7d44\u7e54\u306b\u3088\u3063\u3066\u306f\u30c8\u30e9\u30f3\u30b6\u30af\u30b7\u30e7\u30ca\u30eb\u306a\u30d7\u30ed\u30bb\u30b9\u3082\u3042\u308c\u3070\u3001\u4f01\u696d\u3068\u306e\u53d6\u5f15\u306b\u306f\u3082\u3063\u3068\u591a\u304f\u306e\u6bb5\u968e\u304c\u5fc5\u8981\u306a\u5834\u5408\u3082\u3042\u308b\u3002\u6642\u306b\u306f\u3001\u77ed\u3044\u30bb\u30fc\u30eb\u30b9\u30fb\u30d7\u30ed\u30bb\u30b9\u3092\u4f5c\u308b\u3053\u3068\u3067\u3001\u81ea\u5206\u3092\u5b89\u58f2\u308a\u3059\u308b\u4eba\u3082\u3044\u308b\u304b\u3082\u3057\u308c\u306a\u3044\u3002\u305d\u306e\u3088\u3046\u306a\u5834\u5408\u3001\u898b\u8fbc\u307f\u5ba2\u304c\u9867\u5ba2\u306b\u8ee2\u63db\u3067\u304d\u308b\u3088\u3046\u306a\u95a2\u308f\u308a\u65b9\u3092\u3059\u308b\u6a5f\u4f1a\u304c\u306a\u304b\u3063\u305f\u308a\u3001\u3042\u308b\u3044\u306f\u3001\u3053\u308c\u306f\u81ea\u5206\u306b\u306f\u5411\u304b\u306a\u3044\u3068\u81ea\u5df1\u9078\u629e\u3059\u308b\u6a5f\u4f1a\u3055\u3048\u306a\u304b\u3063\u305f\u308a\u3059\u308b\u305f\u3081\u3001\u30c7\u30a3\u30fc\u30eb\u3092\u751f\u307f\u51fa\u3059\u3053\u3068\u306e\u306a\u3044\u598a\u5a20\u4e2d\u306e\u30d1\u30a4\u30d7\u30e9\u30a4\u30f3\u3092\u62b1\u3048\u308b\u3053\u3068\u306b\u306a\u308b\u3002\u660e\u3089\u304b\u306b\u3001\u55b6\u696d\u30de\u30f3\u306e\u6b7b\u306f\u3001\u6c7a\u3057\u3066\u8cb7\u3046\u3064\u3082\u308a\u306e\u306a\u3044\u898b\u8fbc\u307f\u5ba2\u306b\u6642\u9593\u3092\u6d6a\u8cbb\u3057\u3059\u304e\u308b\u3053\u3068\u3060\u304b\u3089\u3060\u3002<\/em><\/p>\n<p>\u4e00\u65b9\u3067\u3001\u305d\u308c\u3092\u8907\u96d1\u306b\u3057\u3059\u304e\u308b\u4eba\u3082\u3044\u308b\u3002\u3055\u307e\u3056\u307e\u306a\u53d6\u5f15\u3067\u3001\u3055\u307e\u3056\u307e\u306a\u6bb5\u968e\u3067\u3001\u3055\u307e\u3056\u307e\u306a\u3053\u3068\u304c\u8d77\u3053\u3063\u305f\u304b\u3089\u3060\u3002\u305d\u3057\u3066\u3001\u305d\u308c\u3092\u6211\u3005\u306e\u30d7\u30ed\u30bb\u30b9\u306b\u7d44\u307f\u8fbc\u3081\u3070\u3044\u3044\u306e\u3060\u3002\u3057\u304b\u3057\u3001\u8907\u96d1\u3055\u3092\u5897\u3059\u3053\u3068\u3067\u3001\u5b9f\u969b\u306b\u306f\u55b6\u696d\u62c5\u5f53\u8005\u304c\u6210\u529f\u3059\u308b\u306e\u3092\u96e3\u3057\u304f\u3057\u3066\u3044\u308b\u3002\u4f55\u3067\u3082\u3042\u308a\u306b\u306a\u3063\u3066\u3057\u307e\u3046\u306e\u3060\u3002\u3069\u3093\u306a\u4e8b\u614b\u306b\u3082\u5bfe\u5fdc\u3067\u304d\u308b\u3088\u3046\u306b\u3001\u3059\u3079\u3066\u3092\u675f\u306d\u3066\u3057\u307e\u304a\u3046\u3068\u3044\u3046\u611f\u3058\u3060\u3002\u5b9f\u969b\u306b\u306f\u3001\u81ea\u5206\u306e\u30b7\u30b9\u30c6\u30e0\u3092\u4fe1\u983c\u3057\u306a\u3051\u308c\u3070\u306a\u3089\u306a\u3044\u306e\u306b\u3002\u305d\u3046\u3060\u3002\u305d\u3057\u3066\u81ea\u5206\u306e\u30d7\u30ed\u30bb\u30b9\u3092\u4fe1\u983c\u3059\u308b\u3002\u5c11\u306a\u3044\u3053\u3068\u306f\u591a\u3044\u3053\u3068\u3060\u3002 <strong class=\"translation-block\">-\u30bb\u30fc\u30eb\u30b9\u30fb\u30a4\u30cd\u30fc\u30d6\u30eb\u30e1\u30f3\u30c8\u30fb\u30d7\u30ec\u30a4\u30d6\u30c3\u30af\u300f\u8457\u8005\u3001\u30d2\u30eb\u30e2\u30f3\u30fb\u30bd\u30fc\u30ea\u30fc\u3068\u30b3\u30fc\u30ea\u30fc\u30fb\u30d6\u30ec\u30a4<\/strong><\/p><\/blockquote>\n<h3 id=\"8naid\"><strong>\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u3092\u7dad\u6301\u3059\u308b<\/strong><\/h3>\n<p class=\"translation-block\">\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u306f\u3001\u8ca9\u58f2\u304c\u7d42\u4e86\u3057\u3066\u3082\u7d42\u308f\u308b\u3079\u304d\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002<u><a href=\"https:\/\/www.proprofschat.com\/blog\/client-vs-customer\/\">\u305d\u306e\u95a2\u4fc2\u3092\u7dad\u6301\u3057\u307e\u3057\u3087\u3046<\/a><\/u>\u3002<\/p>\n<h3 id=\"empc7\"><strong>\u55b6\u696d\u30d7\u30ed\u30bb\u30b9\u306f\u4f1a\u793e\u306e\u7d04\u675f\u3092\u5b88\u308b\u3079\u304d\u3067\u3042\u308b<\/strong><\/h3>\n<p class=\"translation-block\">\u3053\u306e\u7df4\u7fd2\u3092\u3059\u308b\u3068\u304d\u3001\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u306f\u8ca9\u58f2\u304c\u5b8c\u4e86\u3057\u305f\u6642\u70b9\u3067\u7d42\u308f\u308b\u3079\u304d\u3067\u306f\u306a\u3044\u3053\u3068\u3092\u5fc3\u306b\u7559\u3081\u3066\u304a\u3044\u3066\u304f\u3060\u3055\u3044\u3002\u30bb\u30fc\u30eb\u30b9\u30fb\u30d7\u30ed\u30bb\u30b9\u306e\u4e00\u90e8\u3068\u306f\u3001\u30bb\u30fc\u30eb\u30b9\u30fb\u30c1\u30fc\u30e0\u304c\u884c\u3063\u3066\u3044\u308b\u7d04\u675f\u3092\u8cb4\u793e\u304c\u5b88\u3063\u3066\u3044\u308b\u304b\u3069\u3046\u304b\u3092\u78ba\u8a8d\u3059\u308b\u3053\u3068\u3067\u3059\u3002<\/p>\n<blockquote><p><em class=\"translation-block\">\u300c\u3042\u306a\u305f\u306e\u5546\u54c1\u3092\u8cfc\u5165\u3057\u305f6\u30f5\u6708\u5f8c\u30019\u30f5\u6708\u5f8c\u300112\u30f5\u6708\u5f8c\u306b\u3001\u3042\u306a\u305f\u306e\u9867\u5ba2\u306b\u30a4\u30f3\u30bf\u30d3\u30e5\u30fc\u3057\u305f\u5834\u5408\u3001\u8ca9\u58f2\u30d7\u30ed\u30bb\u30b9\u3067\u3042\u306a\u305f\u304c\u63d0\u793a\u3057\u305f\u4fa1\u5024\u306e\u7d04\u675f\u3092\u679c\u305f\u3057\u307e\u3057\u305f\u304b\uff1f\u305d\u308c\u304c80\uff05\u304b85\uff05\u4ee5\u4e0a\u3067\u306a\u3051\u308c\u3070\u306a\u308a\u307e\u305b\u3093\u3002\u3082\u3057\u305d\u308c\u304c\u3067\u304d\u3066\u3044\u306a\u3044\u306e\u306a\u3089\u3001\u3042\u306a\u305f\u304c\u58f2\u308a\u8fbc\u3093\u3060\u4fa1\u5024\u3092\u5b9f\u73fe\u3067\u304d\u306a\u3044\u4eba\u305f\u3061\u306e\u4e0a\u306b\u4eca\u65e5\u306e\u30d3\u30b8\u30cd\u30b9\u3092\u7bc9\u304f\u3053\u3068\u306f\u3067\u304d\u306a\u3044\u3002\u305d\u308c\u304c\u79c1\u304c\u6700\u521d\u306b\u8a55\u4fa1\u3059\u3079\u304d\u3053\u3068\u3060\u3002\u305d\u306e2\u3001\u5229\u76ca\u3092\u4e0a\u3052\u3066\u3044\u308b\u304b\uff1f\u5951\u7d04\u3057\u305f\u9867\u5ba2\u306b\u5bfe\u3057\u3066\u3001\u3088\u308a\u591a\u304f\u306e\u53ce\u76ca\u3092\u4e0a\u3052\u3066\u3044\u308b\u304b\u3001\u5341\u5206\u306a\u53ce\u76ca\u3092\u4e0a\u3052\u3066\u3044\u308b\u304b\u3002SaaS\u306e\u4e16\u754c\u3067\u306f\u3001LTV\u5bfeCAC\u6bd4\u7387\u3084\u6295\u8cc7\u56de\u53ce\u671f\u9593\u3068\u3044\u3063\u305f\u3053\u3068\u3092\u8a71\u984c\u306b\u3057\u307e\u3059\u3002\u4e00\u822c\u7684\u306a\u30d3\u30b8\u30cd\u30b9\u3067\u306f\u3001\u55b6\u696d\u5229\u76ca\u7387\u3084\u7d14\u5229\u76ca\u7387\u306b\u3064\u3044\u3066\u8a71\u3059\u3002\u3057\u304b\u3057\u3001\u53ce\u76ca\u6027\u3092\u6e2c\u308b\u306e\u3067\u3042\u308c\u3070\u3001\u53ce\u76ca\u6027\u306e\u9ad8\u3044\u9867\u5ba2\u3092\u7372\u5f97\u3057\u3066\u3044\u308b\u306e\u3067\u3057\u3087\u3046\u304b\uff1f\"- <strong>\u30de\u30fc\u30af\u30fb\u30ed\u30d0\u30fc\u30b8\uff08\u30cf\u30fc\u30d0\u30fc\u30c9\u30fb\u30d3\u30b8\u30cd\u30b9\u30fb\u30b9\u30af\u30fc\u30eb\u8d77\u696d\u5bb6\u7d4c\u55b6\u30e6\u30cb\u30c3\u30c8\u4e0a\u7d1a\u8b1b\u5e2b\uff09<\/strong>\u3002<\/em><\/p><\/blockquote>\n<h3 id=\"9qkbq\"><strong>\u5e78\u305b\u306a\u9867\u5ba2\u3065\u304f\u308a\u306b\u6df1\u304f\u95a2\u4e0e\u3059\u308b<\/strong><\/h3>\n<p class=\"translation-block\">\u55b6\u696d\u62c5\u5f53\u8005\u304c\u3001\u305d\u306e\u5f8c\u306e\u9867\u5ba2\u306e\u6e80\u8db3\u5ea6\u3092\u8003\u3048\u305a\u306b\u58f2\u4e0a\u3092\u4e0a\u3052\u308b\u3060\u3051\u3067\u306f\u3082\u3046\u5341\u5206\u3067\u306f\u306a\u3044\u3002<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_481\/legomanatdeskashappycustomer_1bfdca188777bb4f5e5a02ca6e90e38e_800.png\" alt=\"\u5e78\u305b\u306a\u9867\u5ba2\u3068\u3057\u3066\u30c7\u30b9\u30af\u306b\u3044\u308b\u30ec\u30b4\u30fb\u30de\u30f3\"><\/figure>\n<p><strong class=\"translation-block\">\u9867\u5ba2\u3092\u9577\u671f\u306b\u308f\u305f\u3063\u3066\u6e80\u8db3\u3055\u305b\u308b\u3053\u3068\u306b\u6c17\u3092\u914d\u308b\u3002 <\/strong>\u55b6\u696d\u30c1\u30fc\u30e0\u304c\u9867\u5ba2\u306e\u9577\u671f\u7684\u306a\u5e78\u798f\u306b\u6df1\u3044\u95a2\u5fc3\u3092\u6301\u3064\u3079\u304d\u7406\u7531\u306f2\u3064\u3042\u308b\u3002\u307e\u305a\u7b2c\u4e00\u306b\u3001\u5e78\u305b\u306a\u9867\u5ba2\u306f\u3001\u898b\u305a\u77e5\u3089\u305a\u306e\u9867\u5ba2\u3088\u308a\u3082\u305a\u3063\u3068\u58f2\u308a\u3084\u3059\u3044\u3002<\/p>\n<blockquote><p><em class=\"translation-block\">\u300c\u3059\u3067\u306b\u8cfc\u5165\u3057\u305f\u3053\u3068\u306e\u3042\u308b\u4f01\u696d\u306b\u4f55\u304b\u3092\u58f2\u308b\u306e\u306f\u3001\u65b0\u898f\u9867\u5ba2\u3092\u958b\u62d3\u3059\u308b\u3088\u308a\u3082\u305a\u3063\u3068\u7c21\u5358\u3060\u3002\u3053\u308c\u306f\u3001\u5358\u306b\u30a2\u30c3\u30d7\u30bb\u30eb\u3084\u30af\u30ed\u30b9\u30bb\u30eb\u3067\u305d\u306e\u4f01\u696d\u306b\u58f2\u308a\u8fbc\u3080\u3060\u3051\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u30ea\u30fc\u30c9\u3092\u898b\u3064\u3051\u308b\u306b\u306f\u6700\u9ad8\u306e\u65b9\u6cd5\u3060\u300222\u6b73\u306e\u82e5\u9020\u304c\u30bb\u30fc\u30eb\u30b9\u3092\u3059\u308b\u306e\u3068\u3001\u3042\u306a\u305f\u306e\u9867\u5ba2\u304c\u3042\u306a\u305f\u3068\u4e00\u7dd2\u306b\u5c55\u793a\u4f1a\u5834\u3092\u6b69\u304d\u56de\u308a\u3001\u3042\u306a\u305f\u304c\u3044\u304b\u306b\u7d20\u6674\u3089\u3057\u3044\u304b\u3092\u7686\u306b\u4f1d\u3048\u308b\u306e\u3068\u3067\u306f\u3001\u3069\u3061\u3089\u304c\u55b6\u696d\u958b\u767a\u62c5\u5f53\u8005\u3068\u3057\u3066\u512a\u308c\u3066\u3044\u308b\u304b\u8003\u3048\u3066\u307f\u3088\u3046\u3002\u305d\u308c\u3092\u898b\u843d\u3068\u3057\u3066\u3044\u308b\u4eba\u3082\u3044\u308b\u3093\u3060\u3002\"- <\/em><strong>\u30d2\u30eb\u30e2\u30f3\u30fb\u30bd\u30fc\u30ea\u30fc\u3068\u30b3\u30fc\u30ea\u30fc\u30fb\u30d6\u30ec\u30a4<em>\u30bb\u30fc\u30eb\u30b9\u30fb\u30a4\u30cd\u30fc\u30d6\u30eb\u30e1\u30f3\u30c8\u30fb\u30d7\u30ec\u30a4\u30d6\u30c3\u30af\u300f\u8457\u8005<\/em><\/strong><\/p><\/blockquote>\n<p><strong class=\"translation-block\">\u9867\u5ba2\u306e\u58f0\u306f\u30d3\u30b8\u30cd\u30b9\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u307e\u3059\u3002 <\/strong>\u9867\u5ba2\u306e\u53e3\u30b3\u30df\u306f\u3001\u4f01\u696d\u306e\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3084\u55b6\u696d\u52aa\u529b\u306b\u306f\u308b\u304b\u306b\u52dd\u308b\u3002<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_481\/smilinghappycustomer_82f272c8aa781e673cc746d8608f33dc_800.png\" alt=\"\u7b11\u9854\u306e\u30cf\u30c3\u30d4\u30fc\u30fb\u30ab\u30b9\u30bf\u30de\u30fc\"><\/figure>\n<p><strong class=\"translation-block\">\u6e80\u8db3\u3057\u305f\u9867\u5ba2\u306f\u8ca9\u58f2\u30c1\u30fc\u30e0\u306e\u4e00\u54e1\u3067\u3059\u3002<\/strong> \u71b1\u72c2\u7684\u306a\u30d5\u30a1\u30f3\u3067\u3042\u308b\u9867\u5ba2\u306f\u3001\u3088\u308a\u591a\u304f\u306e\u30d3\u30b8\u30cd\u30b9\u3092\u5f15\u304d\u5bc4\u305b\u308b\u3002<\/p>\n<blockquote><p><em 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class=\"translation-block\">\u6700\u7d42\u7684\u306b\u3001TrustRadius\u306f\u30ec\u30d3\u30e5\u30fc\u3092\u901a\u3058\u3066\u4f01\u696d\u306e\u304a\u624b\u4f1d\u3044\u3092\u3057\u3066\u3044\u307e\u3059\u3002\u3057\u304b\u3057\u3001\u9867\u5ba2\u3092\u8a18\u9332\u3057\u3001\u5f7c\u3089\u306e\u58f0\u3001\u793e\u4f1a\u7684\u8a3c\u660e\u3001\u672c\u7269\u306e\u8a71\u3057\u65b9\u3092\u6d3b\u7528\u3059\u308b\u306e\u3067\u3059\u3002\u305d\u3046\u3059\u308c\u3070\u3001\u62e1\u5927\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u30c1\u30fc\u30e0\u306b\u3064\u3044\u3066\u8003\u3048\u308b\u306a\u3089\u3001\u81ea\u5206\u306e\u58c1\u306e\u4e2d\u3060\u3051\u3067\u306a\u304f\u3001\u672c\u5f53\u306b\u9b45\u529b\u7684\u306a\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002\u30de\u30fc\u30b1\u30bf\u30fc\u304c\u305d\u306e\u3053\u3068\u306b\u6c17\u3065\u304d\u59cb\u3081\u3001\u81ea\u5206\u305f\u3061\u304c\u884c\u3046\u3059\u3079\u3066\u306e\u3053\u3068\u306e\u4e2d\u5fc3\u306b\u9867\u5ba2\u3092\u771f\u306b\u53d6\u308a\u623b\u3059\u3068\u304d\u3001\u305d\u308c\u306f\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3060\u3051\u3067\u306a\u304f\u3001\u30bb\u30fc\u30eb\u30b9\u306b\u3082\u5927\u3044\u306b\u5f79\u7acb\u3064\u3068\u601d\u3044\u307e\u3059\u3002\u305d\u3057\u3066\u3001\u30ec\u30d3\u30e5\u30fc\u3084\u9867\u5ba2\u7d39\u4ecb\u304c\u5341\u5206\u3067\u306a\u3044\u3068\u304b\u3001\u88fd\u54c1\u3092\u4ee3\u5f01\u3057\u3066\u304f\u308c\u308b\u4eba\u304c\u3044\u306a\u3044\u3068\u8a00\u3046\u55b6\u696d\u62c5\u5f53\u8005\u306f\u3044\u306a\u3044\u3002<\/p>\n<p>\u3088\u308a\u591a\u304f\u306e\u55b6\u696d\u30de\u30f3\u304c\u3001\u3088\u308a\u591a\u304f\u306e\u3053\u3068\u3092\u6c42\u3081\u7d9a\u3051\u308b\u82e6\u75db\u3092\u611f\u3058\u305f\u3053\u3068\u306e\u306a\u3044\u30de\u30fc\u30b1\u30bf\u30fc\u306f\u3044\u306a\u3044\u3060\u308d\u3046\u3002\u6700\u8fd1\u3067\u3082\u65b9\u6cd5\u306f\u3042\u308b\u304c\u3001\u4eba\u3005\u306f\u307e\u3060\u6614\u306a\u304c\u3089\u306e\u4f1d\u7d71\u7684\u306a\u65b9\u6cd5\u3084\u30b1\u30fc\u30b9\u30b9\u30bf\u30c7\u30a3\u306b\u6163\u308c\u3066\u3044\u308b\u3002\u3082\u3063\u3068\u3044\u3044\u65b9\u6cd5\u304c\u3042\u308b\u3002\u3082\u3063\u3068\u3044\u3044\u30c4\u30fc\u30eb\u304c\u3042\u308b\u3002\u4eba\u3005\u306f\u307e\u3060\u305d\u306e\u30c4\u30fc\u30eb\u3092\u77e5\u3089\u306a\u3044\u3002\u3057\u304b\u3057\u3001\u305d\u308c\u306f\u5909\u308f\u308a\u3064\u3064\u3042\u308b\u3002 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href=\"https:\/\/www.cloudtalk.io\/blog\/9-effective-ways-to-handle-angry-customers-with-examples\/\">\u4e0d\u5e78\u306a\u9867\u5ba2<\/a>\u306f\u3001\u55b6\u696d\u30c1\u30fc\u30e0\u306b\u3068\u3063\u3066\u5927\u304d\u306a\u969c\u5bb3\u3068\u306a\u308a\u307e\u3059\u3002\u3067\u3059\u304b\u3089\u3001\u30bb\u30fc\u30eb\u30b9\u3092\u6210\u7acb\u3055\u305b\u3001\u4eba\u3005\u304c\u3042\u306a\u305f\u306e\u4f1a\u793e\u3092\u652f\u6301\u3057\u3066\u304f\u308c\u308b\u9867\u5ba2\u306b\u5909\u308f\u308b\u3088\u3046\u3001\u30bb\u30fc\u30eb\u30b9\u30d7\u30ed\u30bb\u30b9\u3092\u8a2d\u8a08\u3059\u308b\u3088\u3046\u306b\u3057\u307e\u3057\u3087\u3046\u3002\u5404\u30b9\u30c6\u30fc\u30b8\u306e\u7d42\u4e86\u57fa\u6e96\u306b\u3064\u3044\u3066\u8003\u3048\u308b\u3068\u304d\u3001\u62c5\u5f53\u8005\u304c\u6210\u7d04\u3059\u308b\u305f\u3081\u306e\u884c\u52d5\u3060\u3051\u306b\u6ce8\u76ee\u3057\u3066\u306f\u3044\u3051\u307e\u305b\u3093\u3002\u898b\u8fbc\u307f\u5ba2\u3092\u9577\u671f\u7684\u306a\u9867\u5ba2\u306b\u5909\u3048\u308b\u884c\u52d5\u306b\u7126\u70b9\u3092\u5f53\u3066\u3088\u3046\u3002\u305d\u306e\u305f\u3081\u306b\u306f\u3001\u30bb\u30fc\u30eb\u30b9\u304c\u7d42\u4e86\u3057\u305f\u5f8c\u306e\u30b9\u30c6\u30c3\u30d7\u3082\u5fc5\u8981\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u3002<\/p>\n<blockquote><p><em 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class=\"translation-block\">\u5404\u30b9\u30c6\u30c3\u30d7\u306b\u660e\u78ba\u306a\u7d42\u4e86\u57fa\u6e96\u304c\u3042\u308b\u3053\u3068\u3092\u78ba\u8a8d\u3059\u308b\u3002<\/li>\n<\/ol>\n<p class=\"translation-block\">\u305d\u3046\u3059\u308c\u3070\u3001\u55b6\u696d\u30d7\u30ed\u30bb\u30b9\u306e\u57fa\u790e\u304c\u3067\u304d\u3042\u304c\u308b\u3002\u30bb\u30fc\u30eb\u30b9\u306e\u571f\u53f0\u3068\u306f\u3001\u30ea\u30fc\u30c9\u3092\u5e78\u305b\u306a\u9867\u5ba2\u306b\u5909\u3048\u308b\u3053\u3068\u3067\u3059\u3002\u3054\u7d39\u4ecb\u3057\u305f2\u3064\u306e\u30b9\u30c6\u30c3\u30d7\u306b\u5f93\u3048\u3070\u3001\u5f37\u56fa\u306a\u57fa\u76e4\u3092\u624b\u306b\u5165\u308c\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<hr>\n<p><em class=\"translation-block\"><strong>\u30ab\u30a4\u30eb\u306b\u3064\u3044\u3066<\/strong>\uff1a<\/strong>\u3002<\/em><\/p>\n<p class=\"translation-block\">\u30ab\u30a4\u30eb\u306fHubSpot Academy\u3067\u30bb\u30fc\u30eb\u30b9\u3068CRM\u306e\u30b3\u30fc\u30b9\u3092\u6559\u3048\u3066\u3044\u307e\u3059\u3002<u><a href=\"https:\/\/app.hubspot.com\/academy\/2291794\/tracks\/12\/intro\">HubSpot\u30bb\u30fc\u30eb\u30b9\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2<\/a><\/u>\u8a8d\u5b9a\u8cc7\u683c\u3068<u><a href=\"https:\/\/app.hubspot.com\/academy\/2291794\/tracks\/19\/131\/523\">\u30bb\u30fc\u30eb\u30b9\u30fb\u30a4\u30cd\u30fc\u30d6\u30eb\u30e1\u30f3\u30c8<\/a><\/u>\u8a8d\u5b9a\u8cc7\u683c\u306e\u53d6\u5f97\u3067\u6700\u3082\u3088\u304f\u77e5\u3089\u308c\u3066\u3044\u307e\u3059\u3002\u5f7c\u306f3\u4eba\u306e\u5b50\u4f9b\u306e\u7236\u89aa\u3067\u3042\u308a\u3001\u540c\u3058\u304f\u5e78\u904b\u306a\u5973\u6027\u306e\u5e78\u904b\u306a\u592b\u3067\u3042\u308a\u3001\u98df\u6599\u54c1\u5e97\u306e\u30ec\u30b8\u3067\u898b\u304b\u3051\u308b\u30da\u30fc\u30d1\u30fc\u30d0\u30c3\u30af\u306e\u5c0f\u8aac\u306e\u8457\u8005\u306b\u306a\u308b\u3053\u3068\u3092\u76ee\u6307\u3057\u3066\u3044\u308b\u3002<u><a href=\"https:\/\/www.linkedin.com\/in\/kyleanthonyjepson\">LinkedIn<\/a><\/u>\u3068<u><a href=\"https:\/\/twitter.com\/kyle_jepson\">Twitter<\/a><\/u>\u3067\u30ab\u30a4\u30eb\u3068\u3064\u306a\u304c\u3063\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<hr>\n<p>\n    <figure class=\"image strchf-type-image 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