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ããã§ã¯ãå°çšã®B2B CRMãœãªã¥ãŒã·ã§ã³ãäžå¯æ¬ ã§ãããªãŒãããŒã¿ãäžå 管çããåºæºã«åºã¥ããŠãªãŒãã®ã¹ã³ã¢ãªã³ã°ãèªååããè³æ Œèªå®ç¶æ³ã远跡ããå¶æ¥ãšããŒã±ãã£ã³ã°ã飿ºãããŸããäŸãã°Salesflareã¯ããšã³ã²ãŒãžã¡ã³ãã®ã·ã°ãã«ã«åºã¥ããŠãã©ã®ãªãŒãã«æ³šæãå¿ èŠããèªåçã«ææ¡ããããšãã§ããŸããããã«ãããã³ã³ããŒãžã§ã³ã®å¯èœæ§ãæãé«ãèŠèŸŒã¿å®¢ã«ç¢ºå®ã«çŠç¹ãåœãŠãããšãã§ããåãçµã¿ãããå¹ççã«ãªããŸãã广çãªãªãŒã管çãœãããŠã§ã¢ã¯ããã®ããã»ã¹å šäœãåçåããããã«æ§ç¯ãããŠããŸãã
3.çºèŠïŒããŒãºãšãã€ã³ãã€ã³ãã®çºèŠ
ãªãŒãã驿 Œãšå€æããããããã£ã¹ã«ããªãŒã¯ããªããæ·±ãæãäžããå Žã§ãã圌ãã®å ·äœçãªç¶æ³ã課é¡ãç®æšããããŠåœŒãã®æ±ããåé¡ã®æ¬åœã®åœ±é¿ãçè§£ãããããã§ä¿¡é Œé¢ä¿ãç¯ããä¿¡é Œé¢ä¿ã確ç«ãããœãªã¥ãŒã·ã§ã³ãã«ã¹ã¿ãã€ãºããããã®æŽå¯ãéããŸãã
a.ååãªæºå
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b.èå°ãæŽãã
ä¿¡é Œé¢ä¿ãç¯ããé話ã®ç®çãšè°é¡ãè¿°ã¹ãã
c.ç©æ¥µçã«èã
話ãã®ãåŸ ã€ã®ã§ã¯ãªããçè§£ããããã«çã«è³ãåŸãããã¢ãã¡ã¡ãŒã·ã§ã³ããã©ãŒãã¬ãŒãºãæç¢ºãªè³ªåãèŠçŽã䜿ãã話ããããèãããšãåªå ããã
d.广çãªè³ªåããã
èªç±åœ¢åŒã®è³ªåã䜿ãã衚é¢çãªåé¡ä»¥äžã®ããšãæ¢ããçžæã®ååã®çºèšãåºã«ãã©ããŒã¢ãããè¡ãã
Frameworks like SPIN can help:
Situation: Understand the current context. (âHow do you currently manageâŠ?â)
Problem: Identify difficulties. (âWhat challenges arise withâŠ?â)
Implication: Explore consequences. (âHow does that inefficiency impactâŠ?â) These build urgency.
Need-Payoff: Focus on the value of solving the problem. (âHow would achieving X benefitâŠ?â) Helps them articulate the value.
e.ç®æšãšè©äŸ¡ææšã®ç¹å®
äŒç€Ÿã®ç®æšãšå人ã®ç®æš/KPIãçè§£ããã
f.çè§£ã®ç¢ºèª
宿çã«ãŸãšããæŽåæ§ã確ä¿ããã
g.次ã®ã¹ãããã®å®çŸ©
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h.åŸæ¥ã®ããã«ã¡ã¢ãåã
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ãã€ã€ãŒã¯ç¬èªã«ãªãµãŒããè¡ã£ãŠããåé¡ã®æå³ãå©çšå¯èœãªãœãªã¥ãŒã·ã§ã³ã®ãã¹ãŠãå®å šã«ææ¡ããŠããããã§ã¯ãªãããšãå€ããã³ã³ãµã«ãã£ã³ã°ã®ãã¬ãŒã ã¯ãŒã¯ã®äžã§SPINã®ãããªãã¯ããã¯ã䜿ã£ãçç·Žãããã£ã¹ã«ããªãŒã¯ãããããæ·±ãããŒãºãæãèµ·ãããŸããããã«ããä¿¡é Œé¢ä¿ãæ§ç¯ããã説åŸåã®ããäŸ¡å€ææ¡ã«å¿ èŠãªã€ã³ããªãžã§ã³ã¹ãæäŸãããã
4.äŸ¡å€ææ¡ãšãã¬ãŒã³ããŒã·ã§ã³ïŒãã¢
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- ãã¹ãŠãä»ç«ãŠãïŒ çºèŠããæŽå¯ã«åºã¥ããŠãã¬ãŒã³ããŒã·ã§ã³ãã«ã¹ã¿ãã€ãºãã解決çã«æç¢ºã«çŠç¹ãåœãŠã 圌ãã® ç¬èªã®ãã€ã³ãã€ã³ãæ©èœãããããã£ããããããŠæž¬å®å¯èœãªææïŒROIïŒã«ã€ãªããã
- è€æ°ã®å©å®³é¢ä¿è ã«å¯Ÿå¿ããïŒ B2Bã®æææ±ºå®ã«ã¯ãå€ãã®å Žåè€æ°ã®äººãé¢äžããïŒå¹³å7人ïŒãããããã®åœ¹å²ãåªå é äœïŒäŸïŒãªãã¬ãŒã·ã§ã³éšéã¯å¹çåã財åéšéã¯ã³ã¹ãåæžïŒã«å¿ããŠã䟡å€ã®æ çµã¿ãå€ããã
- ãã£ã³ããªã³ã«åãäžãã 瀟å ã§è²©å£²ããããã«å¿ èŠãªè³æïŒã±ãŒã¹ã¹ã¿ãã£ãã¯ã³ããŒãžïŒã瀟å ã®æ¯æè ã«æž¡ãã
- èªä¿¡ãæã£ãŠå±ããïŒ ããªãã®ãœãªã¥ãŒã·ã§ã³ãæ©èœãããšããç¢ºä¿¡ãæ±ããããã·ã³ãã«ãæç¢ºãçŠç¹ãçµãïŒSNAP Sellingã®ååãåŸè¿°ïŒãã¹ããŒãªãŒããªã³ã°ãã±ãŒã¹ã¹ã¿ãã£ã瀟äŒç蚌æã䜿ãã
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- æ¢æ€ãã æ ¹æ¬çãªåå ãçè§£ããããã«ãèªç±åœ¢åŒã®è³ªåãããïŒ"Could you tell me more about...?ïŒ
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- ãµããªãŒã»ã¯ããŒãº 質åããåã«ãåæããå©çãå確èªããïŒãã§ã¯ãããã§XãšYã解決ãããããšã«åæããŸãããïŒ
- ç·æ¥ã¯ããŒãºïŒ æééå®ã®ãªãã¡ãŒãåžå°æ§ã掻çšããïŒããã®äŸ¡æ Œã¯éææ¥ãŸã§æå¹ã§ããïŒã
- ãªãã·ã§ã³ã»ã¯ããŒãº 販売ã«ã€ãªãã2ã€ã®éžæè¢ãæç€ºããïŒãããã±ãŒãžAãšBã®ã©ã¡ãããåžæã§ããïŒïŒ
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- SPIN売ãïŒ ç¶æ³ãåé¡ãæç€ºãããŒãºã»ãã€ãªãã®è³ªåã䜿ã£ãŠçºèŠããæ®µéã«çŠç¹ãåœãŠããã€ã€ãŒãèªã䟡å€ãèªèã§ããããã«å°ãã
- SNAP売ãïŒ å¿ãããã€ã€ãŒã®ããã«èšèšãããŠããŸããååïŒããŒãã»ã€ãã Sã§ãããN貎éãªãåžžã« Aãµã€ã³, ã¬ã€ãº Pã®ç¹æ§ãæå¿«ããšé¢é£æ§ãéèŠã
- ã³ã³ãµã«ãã£ã³ã°è²©å£²ïŒ ä¿¡é Œã§ããã¢ããã€ã¶ãŒã§ãããåé¡ã蚺æããå°éçãªæå°ãæäŸããïŒãã¯ã³ã»ã¢ãããã§ããïŒãšãããã€ã³ãã»ãããããã»ã¹å šäœã«æµžéãããããšã
- äºæž¬å¯èœãªåçïŒ å°éçãªåœ¹å²ïŒSDRãAEïŒãšäœç³»çãªEã¡ãŒã«ã¢ãŠããªãŒãïŒã³ãŒã«ãã³ãŒã«2.0ïŒã䜿çšããã¹ã±ãŒã©ãã«ãªã¢ãŠãããŠã³ãããã¹ãã¯ãã£ã³ã°ã«éç¹ã眮ããããã¹ãã¯ãã£ã³ã°æŠç¥ã«åœ¹ç«ã¡ãŸãã
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å€ãã®å Žåãæåã®ã¢ãããŒãã¯ãç¹å®ã®ç¶æ³ã«åãããŠããŸããŸãªæ¹æ³è«ã®ååããã¬ã³ãããããšã§ãããæ žãšãªãèãæ¹ãçè§£ããããªãã®ããŒã ãåžå Žã«æé©ãªãã®ãé©çšããã
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In modern B2B sales, a Customer Relationship Management (CRM) system isnât just helpful; itâs essential. Itâs the central hub that supports and enhances every stage of the sales process weâve discussed. The benefits of CRM are numerous.
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Hopefully, this guide provides a solid framework to refine your approach. If youâre curious about how a CRM like Salesflare can specifically help automate tasks and streamline your sales process, feel free to reach out to us on the chat!

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