{"id":63218,"date":"2026-01-03T09:18:41","date_gmt":"2026-01-03T08:18:41","guid":{"rendered":"https:\/\/blog.salesflare.com\/best-crm-for-startups"},"modified":"2026-01-12T14:42:41","modified_gmt":"2026-01-12T13:42:41","slug":"best-crm-for-startups","status":"publish","type":"post","link":"https:\/\/blog.salesflare.com\/fr\/meilleurs-crms-pour-les-startups","title":{"rendered":"7 meilleurs CRM pour les startups en 2026"},"content":{"rendered":"<h1>7 Best CRMs for Startups in 2026<\/h1>\n<h2 class=\"h2-subheader\">and how to pick the one that\u2019s best for you<\/h2>\n<p class=\"translation-block\">Are you looking for the best CRM for your startup?<\/p>\n<p class=\"translation-block\">I\u2019ll present the top choices for startups without confusing you with lots of details about features. \ud83d\ude16 And I\u2019ll clearly explain <strong>when to pick which CRM<\/strong>. \ud83d\ude01<\/p>\n<p class=\"translation-block\">This includes a combination of review scores from different platforms to highlight what your fellow startups think about their CRM.<\/p>\n<p class=\"translation-block\">Here\u2019s what I\u2019ll cover in short: \ud83d\udc47<\/p>\n<ol type=\"1\">\n<li><a href=\"#dl7qe\" class=\"translation-block\">How you can define what the best CRM is for your startup<\/a><\/li>\n<li><strong class=\"translation-block\"><a href=\"#9r82u\">The 7 best CRMs for startups ranked<\/a><\/strong> \ud83d\udc48 (feel free to go here at once!)<\/li>\n<li><a href=\"#a69l1\" class=\"translation-block\">Which of these CRMs to pick in your specific case<\/a><\/li>\n<li><a href=\"#3pbmt\" class=\"translation-block\">Why the best CRM is the one your sales team uses<\/a><\/li>\n<li><a href=\"#4h9qg\" class=\"translation-block\">3 steps to CRM success<\/a><\/li>\n<li><a href=\"#faq\" class=\"translation-block\">Frequently asked questions<\/a><\/li>\n<\/ol>\n<hr>\n<h2 id=\"1s2jf\" class=\"joli-heading jtoc-heading\">Choosing and ranking CRMs for startups: methodology<\/h2>\n<p class=\"translation-block\">There are <strong>three questions<\/strong> to consider when choosing a great CRM for startups:<\/p>\n<ol type=\"1\">\n<li class=\"translation-block\">Does the CRM work for your use case and type of startup business?<\/li>\n<li class=\"translation-block\">Does it fit with the rest of your sales toolset?<\/li>\n<li class=\"translation-block\">Is it a good CRM?<\/li>\n<\/ol>\n<p>To answer question 1, start from <strong>your exact use case <\/strong>and <strong class=\"translation-block\">your type of startup business:<\/strong><\/p>\n<ul>\n<li class=\"translation-block\">Are you a startup that is actively <a href=\"https:\/\/blog.salesflare.com\/best-b2b-crm\">selling B2B<\/a>? <a href=\"#56ca7\">Salesflare<\/a> will be best for you.<\/li>\n<li class=\"translation-block\">Are you in real estate instead? Check out <a href=\"https:\/\/blog.salesflare.com\/crm-examples#30lvd\">my review of Propertybase in this article<\/a>.<\/li>\n<li class=\"translation-block\">Are you a B2C startup (and not real estate) and need something for sales? Have a look at <a href=\"#98knp\">Pipedrive<\/a> or <a href=\"#bo010\">Freshworks CRM<\/a>. (Or you can also check out these full lists of <a href=\"https:\/\/blog.salesflare.com\/best-sales-crm\">the best sales CRMs<\/a> and <a href=\"https:\/\/blog.salesflare.com\/best-lead-management-software\">best lead tracking software<\/a>.)<\/li>\n<li class=\"translation-block\">Are you a startup that is more focused on marketing automation? Have a look at <a href=\"#csg3k\">HubSpot<\/a> or <a href=\"#36rdi\">ActiveCampaign<\/a>.<\/li>\n<li class=\"translation-block\">You want something that can do literally everything and is not built for anything in particular? Sounds like <a href=\"#dogh4\">Zoho CRM Plus<\/a>.<\/li>\n<li class=\"translation-block\">Are you working for a company with 200+ employees? You\u2019ll probably need an enterprise CRM like <a href=\"#cge1c\">Salesforce<\/a>. Also\u2026 why did you type this into Google? \ud83d\ude01<\/li>\n<\/ul>\n<p class=\"translation-block\">To answer question 2, consider whether the CRM systems you are looking at are a <strong>great fit for your sales toolset<\/strong>. I have written dedicated breakdowns for the following:<\/p>\n<ul>\n<li><a href=\"https:\/\/blog.salesflare.com\/best-outlook-crm\" class=\"translation-block\">For Outlook<\/a><\/li>\n<li><a href=\"https:\/\/blog.salesflare.com\/best-crm-for-gmail\">For Gmail<\/a> \/ <a href=\"https:\/\/blog.salesflare.com\/best-google-crm\" class=\"translation-block\">For Google Workspace<\/a><\/li>\n<li><a href=\"https:\/\/blog.salesflare.com\/best-linkedin-crm-integrations\" class=\"translation-block\">For LinkedIn<\/a><\/li>\n<li><a href=\"https:\/\/blog.salesflare.com\/best-mobile-crm-app\" class=\"translation-block\">For your mobile phone<\/a><\/li>\n<\/ul>\n<p class=\"translation-block\">And finally, for question 3, you can look for CRMs that are <strong>well rated<\/strong> by their users across platforms. For this, <strong>check out the CRMs for startups in this list<\/strong> and their global review ratings.<\/p>\n<p class=\"translation-block\">I obtained these <strong>global review ratings<\/strong> by combining three ratings into one:<\/p>\n<ul>\n<li class=\"translation-block\">Product rating, from the #1 B2B software review site (G2)<\/li>\n<li class=\"translation-block\">Mobile app rating, from the #1 mobile app store (Google Play)<\/li>\n<li class=\"translation-block\">Email plugin rating, from the #1 email plugin marketplace (Google Workspace Marketplace)<\/li>\n<\/ul>\n<p class=\"translation-block\">That way you know you get a CRM for startups that performs on all fronts. \u2b50\u2b50\u2b50\u2b50\u2b50<\/p>\n<hr>\n<h2 id=\"9r82u\">The 7 best CRMs for startups ranked<\/h2>\n<p><span class=\"translation-block\">To compile this ranking, I went through a list of 600+ possible CRMs to make a pre-selection. Then I tested every one of the 7 selected CRMs for startups first hand and researched them in detail for you below.<\/span><\/p>\n<p class=\"translation-block\">Don\u2019t want to read the whole comparison? \ud83e\udd13<\/p>\n<p class=\"translation-block\">The top 7 best CRMs for startups in 2026 are:<\/p>\n<ol type=\"1\">\n<li><a href=\"#56ca7\">Salesflare: <strong class=\"translation-block\">9.7\/10<\/strong><\/a> \ud83c\udfc6<\/li>\n<li><a href=\"#cge1c\">Salesforce: <strong class=\"translation-block\">8.7\/10<\/strong><\/a><\/li>\n<li><a href=\"#csg3k\">HubSpot CRM &amp; Sales Hub: <strong class=\"translation-block\">8.6\/10<\/strong><\/a><\/li>\n<li><a href=\"#36rdi\">ActiveCampaign: <strong class=\"translation-block\">8.5\/10<\/strong><\/a><\/li>\n<li><a href=\"#bo010\">Freshworks CRM: <strong class=\"translation-block\">8.3\/10<\/strong><\/a><\/li>\n<li><a href=\"#dogh4\">Zoho CRM Plus: <strong class=\"translation-block\">7.7\/10<\/strong><\/a><\/li>\n<li><a href=\"#98knp\">Pipedrive: <strong class=\"translation-block\">6.6\/10<\/strong><\/a><\/li>\n<\/ol>\n<p class=\"translation-block\">Want to dig into the details? Read on! \ud83d\udc47<\/p>\n<hr>\n<h3 id=\"56ca7\"><a href=\"https:\/\/salesflare.com\/fr\">1. Salesflare [9.7\/10]<\/a> \ud83c\udfc6<\/h3>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/images.storychief.com\/account_481\/salesflare-new-homepage_f7ae91fcb03f8da6bca69d08cb24e93d_800.jpg 1x, https:\/\/images.storychief.com\/account_481\/salesflare-new-homepage_f7ae91fcb03f8da6bca69d08cb24e93d_1600.jpg 2x\" media=\"(max-width: 768px)\"><\/source><source srcset=\"https:\/\/images.storychief.com\/account_481\/salesflare-new-homepage_f7ae91fcb03f8da6bca69d08cb24e93d_800.jpg 1x, https:\/\/images.storychief.com\/account_481\/salesflare-new-homepage_f7ae91fcb03f8da6bca69d08cb24e93d_1600.jpg 2x\" media=\"(min-width: 769px)\"><\/source><\/picture><picture><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_481\/salesflare-new-homepage_f7ae91fcb03f8da6bca69d08cb24e93d_800.jpg\" alt=\"Salesflare CRM's homepage - startups love to use it\"><\/picture><\/figure>\n<p class=\"translation-block\">If you\u2019re a small or medium-sized B2B business and need something that <strong>your team will actually use<\/strong>, <a href=\"https:\/\/salesflare.com\/fr\">Salesflare<\/a> is probably the right choice for you.<\/p>\n<p class=\"translation-block\">Salesflare is a dedicated sales CRM that was built from the ground up to help your sales team build better relationships and sell more, while requiring <strong>very little of that dreaded data input<\/strong>.<\/p>\n<p class=\"translation-block\">It\u2019s made to pull all the data together from where it already is (your <a href=\"https:\/\/blog.salesflare.com\/?p=59425\">Office 365<\/a> or <a href=\"https:\/\/blog.salesflare.com\/?p=59084\">Google email<\/a>, <a href=\"https:\/\/blog.salesflare.com\/best-linkedin-crm-integrations\">LinkedIn<\/a>, calendar, phone, social media, company databases, email signatures, <a href=\"https:\/\/blog.salesflare.com\/best-email-trackers\">email tracking<\/a>, web tracking, \u2026) and uses that to help you <strong>follow up your leads in a better way<\/strong>.<\/p>\n<p class=\"translation-block\">The flip side is that some companies are <strong>not used to sharing this much information<\/strong> within the team, although this has been changing dramatically in recent years, and Salesflare has introduced a permissions system for companies who want to limit some of that newly created transparency.<\/p>\n<p class=\"translation-block\">\u201c[It\u2019s a] great CRM for small businesses with all the essential features, at an affordable price.\u201d <a href=\"https:\/\/www.g2.com\/products\/salesflare\/reviews\/8749691\">writes Cristian U.<\/a>, head of growth at a software startup, about Salesflare.<\/p>\n<h4>Testing it out<\/h4>\n<p class=\"translation-block\">When you start using Salesflare, the first thing you notice is how it simplifies your life. You don\u2019t have to worry about data entry anymore\u2014Salesflare does it for you. As you connect your email, calendar, and social media, the CRM automatically starts pulling in relevant information. Your contacts, companies, and timelines fill up with minimal effort on your part, allowing you to focus on building relationships and closing deals.<\/p>\n<p class=\"translation-block\">Salesflare\u2019s automation doesn\u2019t stop at data entry. Every email you send is automatically tracked, with notifications when it\u2019s opened or links are clicked. The CRM also syncs meetings from your calendar, so you always have the context you need for your next follow-up. The ease with which Salesflare integrates these elements into your daily workflow means you spend less time managing your CRM and more time engaging with your customers.<\/p>\n<h4>Scoring<\/h4>\n<p class=\"translation-block\">Salesflare\u2019s G2 review scoring:<\/p>\n<ul>\n<li class=\"translation-block\">Ease of Use: 9.5<\/li>\n<li class=\"translation-block\">Ease of Setup: 9.5<\/li>\n<li class=\"translation-block\">Meets Requirements: 9.3<\/li>\n<li class=\"translation-block\">Quality of Support: 9.7<\/li>\n<li class=\"translation-block\">Ease of Doing Business With: 9.9<\/li>\n<li class=\"translation-block\">Ease of Admin: 9.5<\/li>\n<\/ul>\n<p class=\"translation-block\">Salesflare\u2019s review ratings:<\/p>\n<ul>\n<li class=\"translation-block\">Product (G2): 9.6\/10<\/li>\n<li class=\"translation-block\">Mobile app (Google Play): 4.8\/5 \u2192 9.6\/10<\/li>\n<li class=\"translation-block\">Email plugin (Google Workspace): 5\/5 \u2192 10\/10<\/li>\n<li><strong class=\"translation-block\">FINAL STARTUP CRM SCORE: 9.7\/10<\/strong><\/li>\n<\/ul>\n<h4>Pricing<\/h4>\n<p class=\"translation-block\">Price of the Pro plan:<\/p>\n<ul>\n<li><strong class=\"translation-block\">$49\/user\/month<\/strong> (billed annually)<\/li>\n<li><strong class=\"translation-block\">$64\/user\/month<\/strong> (billed monthly)<\/li>\n<\/ul>\n<h4>Try Salesflare<\/h4>\n<p class=\"translation-block\">If you don\u2019t sell <a href=\"https:\/\/blog.salesflare.com\/best-b2b-crm\">B2B<\/a> (aka to other businesses) and don\u2019t do active sales, one of the below CRMs might then be a better fit for you. But, if you do actively sell B2B, <strong><u><a href=\"https:\/\/salesflare.com\/fr\">give Salesflare a try<\/a><\/u><\/strong>.<\/p>\n<p>It only takes a few minutes to\u00a0<strong><u><a href=\"https:\/\/app.salesflare.com\/#\/signup\/\">start a Salesflare trial<\/a><\/u><\/strong> and follow up your leads in a better way.<strong class=\"translation-block\">\ud83d\udc48<\/strong><\/p>\n<p class=\"translation-block\">I guarantee you won\u2019t find any better CRM for your startup! \ud83d\udc4c<br>\n\n    <figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\">\n      <a href=\"https:\/\/salesflare.com\">\n        <picture>\n          <source \n            srcset=\"https:\/\/lib.salesflare.com\/images\/salesflare-awards-transparent-2024-800.avif 1x, \n                    https:\/\/lib.salesflare.com\/images\/salesflare-awards-transparent-2024-1600.avif 2x\" \n            type=\"image\/avif\" \/>\n          <source \n            srcset=\"https:\/\/lib.salesflare.com\/images\/salesflare-awards-transparent-2024-800.png 1x, \n                    https:\/\/lib.salesflare.com\/images\/salesflare-awards-transparent-2024-1600.png 2x\" \n            type=\"image\/png\" \/>\n          <img decoding=\"async\" \n            src=\"https:\/\/lib.salesflare.com\/images\/salesflare-awards-transparent-2024-800.png\" \n            srcset=\"https:\/\/lib.salesflare.com\/images\/salesflare-awards-transparent-2024-800.png 1x, \n                    https:\/\/lib.salesflare.com\/images\/salesflare-awards-transparent-2024-1600.png 2x\" \n            alt=\"Salesflare Awards 2024\" \/>\n        <\/picture>\n      <\/a>\n      <figcaption>\n        Some of the awards Salesflare has received for its ease of use, ease of implementation, and quality of support.\n      <\/figcaption>\n    <\/figure><figure class=\"try-it-button-figure\" style=\"text-align: center; margin-bottom: 40px; margin-top: 80px !important;\">\n  <a class=\"try-it-button btn-link\" href=\"https:\/\/app.salesflare.com\/#\/signup\/\" target=\"_blank\" title=\"Try it for free\" style=\"height: 48px;\">\n    <div class=\"menu-btn-table\">\n      <div class=\"menu-btn-cell\">\n        <div\n          class=\"menu-item menu-item-type-custom menu-item-object-custom menu-btn-container btn try-it-button\"\n          style=\"display: inline-flex; align-items: center; justify-content: center; min-height: 46px; padding: 0 24px; background-color: #0053ff; color: #fff;\">\n          <span style=\"font-weight: 700; font-size: 18px; line-height: 1;\">\n            Try it for free\n          <\/span>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/a>\n<\/figure><\/p>\n<hr>\n<h3 id=\"cge1c\"><a href=\"https:\/\/www.salesforce.com\/products\/sales-cloud\/\">2. Salesforce [8.7\/10]<\/a><\/h3>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_481\/salesforce-homepage_03a0839b28c2153b547df8459fd9eca7_800.PNG\" alt=\"Salesforce CRM's homepage\"><\/figure>\n<p class=\"translation-block\">Salesforce is <strong>the biggest CRM company<\/strong> in the world, controlling about 24% of the market. Its stock ticker is even \u201cCRM\u201d, so I definitely can\u2019t compile a list of CRMs without mentioning it.<\/p>\n<p class=\"translation-block\">While, in the first few years of its existence, Salesforce was focused on startup companies, it has since shifted its <strong>focus on enterprises<\/strong>. This also immediately explains why it\u2019s forte is extreme customizability (provided you pay a team of consultants to do that) and why it has positioned itself to be the one software vendor that offers a solution to all your business needs.<\/p>\n<p class=\"translation-block\">\u201cOverall, Salesforce Sales Cloud provides a comprehensive suite of tools and features to empower sales teams, improve efficiency, and drive revenue growth.\u201d <a href=\"https:\/\/www.g2.com\/products\/salesforce-salesforce-sales-cloud\/reviews\/9926309\">writes Angielika J.<\/a>, account manager at an outsourcing company, about Salesforce Sales Cloud.<\/p>\n<p class=\"translation-block\">Salesforce does still offer a solution to startups and small businesses today, called Salesforce Essentials, a limited version of the full platform. Compared to other CRMs in this list however, it <strong>lacks in user friendliness<\/strong> and is <strong>not really customized for sales teams<\/strong>.<\/p>\n<p class=\"translation-block\">This frustration with Salesforce is actually <strong>one of the reasons why we started building Salesflare<\/strong>, and \u2013 perhaps not surprisingly \u2013 why many of our customers find <a href=\"https:\/\/salesflare.com\/fr\">Salesflare<\/a> while looking for a better alternative.<\/p>\n<p class=\"translation-block\">If extreme customizability is however your thing, or you\u2019re working at a corporate, Salesforce might still be the best choice for you. But before signing any contract, <a href=\"https:\/\/blog.salesflare.com\/?p=57899\">read this guide to the small print<\/a> first.<\/p>\n<h4>Testing it out<\/h4>\n<p class=\"translation-block\">Testing Salesforce felt like stepping into a vast ocean of possibilities. The customization options are endless, which is both exciting and overwhelming. Setting up the CRM took considerable time, and I found myself frequently referring to tutorials and support articles to navigate the platform\u2019s many features. While the power and flexibility of Salesforce are undeniable, I couldn\u2019t shake the feeling that it wasn\u2019t really built with startups in mind.<\/p>\n<p class=\"translation-block\">Once I got the hang of things, Salesforce proved its worth in larger, more complex scenarios. The CRM\u2019s ability to scale with my needs was impressive, and the variety of available integrations made it possible to create a highly personalized system. However, I often found myself needing external consultants to get the most out of the platform, which added to the cost and complexity.<\/p>\n<h4>Scoring<\/h4>\n<p class=\"translation-block\">Salesforce\u2019s G2 review scoring:<\/p>\n<ul>\n<li class=\"translation-block\">Ease of Use: 8.1<\/li>\n<li class=\"translation-block\">Ease of Setup: 7.5<\/li>\n<li class=\"translation-block\">Meets Requirements: 8.8<\/li>\n<li class=\"translation-block\">Quality of Support: 8.2<\/li>\n<li class=\"translation-block\">Ease of Doing Business With: 8.3<\/li>\n<li class=\"translation-block\">Ease of Admin: 8.0<\/li>\n<\/ul>\n<p class=\"translation-block\">Salesforce\u2019s review ratings:<\/p>\n<ul>\n<li class=\"translation-block\">Product (G2): 8.2\/10<\/li>\n<li class=\"translation-block\">Mobile app (Google Play): 4.2\/5 \u2192 8.4\/10<\/li>\n<li class=\"translation-block\">Email plugin (Google Workspace): 4.7\/5 \u2192 9.4\/10<\/li>\n<li><strong class=\"translation-block\">FINAL STARTUP CRM SCORE: 8.7\/10<\/strong><\/li>\n<\/ul>\n<h4>Pricing<\/h4>\n<p class=\"translation-block\">Price of the Pro plan <span>(Salesforce Sales Cloud Pro Suite)<\/span>:<\/p>\n<ul>\n<li><strong class=\"translation-block\">$100\/user\/month<\/strong> (only billed annually)<\/li>\n<\/ul>\n<hr>\n<h3 id=\"csg3k\"><a href=\"https:\/\/www.hubspot.com\/products\/sales\">3. HubSpot CRM &amp; Sales Hub [8.6\/10]<\/a><\/h3>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_481\/hubspot-homepage_359b97163ae375e19fe8fe786e8206e3_800.PNG\" alt=\"HubSpot CRM's home page, focusing on the free CRM for startups\"><\/figure>\n<p class=\"translation-block\">HubSpot is a <strong>marketing automation platform <\/strong>turned <em>everything<\/em> platform. It was founded in 2005 to make marketing automation easier.<\/p>\n<p class=\"translation-block\">Nowadays, HubSpot\u2019s main selling point is offering an <strong>all-in-one solution<\/strong>, including marketing, sales, service and operations. If you don\u2019t like using different apps and integrating them (using tools like Zapier and native integrations), then HubSpot might be what you\u2019re looking for.<\/p>\n<p class=\"translation-block\">The flip side of the coin is that HubSpot\u2019s software is <strong>extremely expensive<\/strong>. Yes, its minimal startup CRM is free, but it\u2019s only comparable to the others in this list if you buy it together with the Sales Hub. And if you want to <a href=\"https:\/\/blog.salesflare.com\/benefits-of-crm\">actually reap the benefits<\/a> of the all-in-one platform, you need to pay up for the other Hubs too.<\/p>\n<p class=\"translation-block\">On top of that, you\u2019ll find that the different tools in the platform <strong>do not compare<\/strong> to their more polished, feature-rich and usually cheaper competitors.<\/p>\n<p class=\"translation-block\">Actually, if you have some ideas of what functionality you need (a CRM, lead forms, landing pages, automated emails or maybe newsletters, \u2026), hit us up on the chat and <strong>we\u2019ll help you come up with the perfect sales-marketing stack for your startup<\/strong>. I guarantee that it\u2019ll be better and cheaper\u2026 and easy to integrate.<\/p>\n<h4>Testing it out<\/h4>\n<p class=\"translation-block\">Testing HubSpot was a mixed experience. The platform is polished and professional, with a sleek interface that makes you feel like you\u2019re in good hands. Setting up the basics was relatively easy, and I appreciated the all-in-one approach that HubSpot offers. However, as I started adding more features and hubs, the costs quickly escalated.<\/p>\n<p class=\"translation-block\">The CRM itself is intuitive, and I found the marketing and sales tools well integrated. But as I explored further, I noticed that while HubSpot does many things, it doesn\u2019t always do them as well as specialized tools. The CRM works best when you need a broad, interconnected system, but I felt that I was paying a premium for convenience rather than best-in-class functionality.<\/p>\n<h4>Scoring<\/h4>\n<p class=\"translation-block\">HubSpot\u2019s G2 review scoring:<\/p>\n<ul>\n<li class=\"translation-block\">Ease of Use: 8.6<\/li>\n<li class=\"translation-block\">Ease of Setup: 8.3<\/li>\n<li class=\"translation-block\">Meets Requirements: 8.5<\/li>\n<li class=\"translation-block\">Quality of Support: 8.5<\/li>\n<li class=\"translation-block\">Ease of Doing Business With: 8.7<\/li>\n<li class=\"translation-block\">Ease of Admin: 8.6<\/li>\n<\/ul>\n<p class=\"translation-block\">HubSpot\u2019s review ratings:<\/p>\n<ul>\n<li class=\"translation-block\">Product (G2): 8.5\/10<\/li>\n<li class=\"translation-block\">Mobile app (Google Play): 4.6\/5 \u2192 9.2\/10<\/li>\n<li class=\"translation-block\">Email plugin (Google Workspace): 4.0\/5 \u2192 8.0\/10<\/li>\n<li><strong class=\"translation-block\">FINAL STARTUP CRM SCORE: 8.6\/10<\/strong><\/li>\n<\/ul>\n<h4>Pricing<\/h4>\n<p class=\"translation-block translation-block\">Price of the Pro plan (HubSpot Sales Hub Professional):<\/p>\n<ul>\n<li><strong class=\"translation-block translation-block\">$90\/seat\/month<\/strong><span>\u00a0(billed annually)<\/span><\/li>\n<li><strong class=\"translation-block translation-block\">$100\/seat\/month<\/strong><span>\u00a0(billed monthly)<\/span><\/li>\n<\/ul>\n<p><strong class=\"translation-block translation-block translation-block translation-block\">+ an extra required fee of $1500 for onboarding<\/strong><\/p>\n<hr>\n<h3 id=\"36rdi\"><a href=\"https:\/\/www.activecampaign.com\/\">4. ActiveCampaign [8.5\/10]<\/a><\/h3>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_481\/activecampaign-homepage_38cf5e3c7d96e490139efcb2c22281b4_800.PNG\" alt=\"ActiveCampaign's homepage\"><\/figure>\n<p class=\"translation-block\">ActiveCampaign is an email marketing\/automation platform, founded in 2003. It now brands itself as a <strong>customer experience automation (CXA)<\/strong> platform, to cover its expanding range of functionality.<\/p>\n<p class=\"translation-block\">ActiveCampaign added a startup CRM to its offering in 2014, as a sales focused add-on to the rest of the platform. This <strong>integration<\/strong> between email automation and CRM is probably its main forte.<\/p>\n<p class=\"translation-block\">Setting up ActiveCampaign is not a light task and its software may become <strong>overwhelming<\/strong>, while the CRM aspect itself on the other hand <strong>will not be as feature rich<\/strong> compared to the other CRMs for startups in this list.<\/p>\n<p class=\"translation-block\">When people compare ActiveCampaign to Salesflare, which also offers automated emails and email sequences, my advice is usually simple: if you\u2019re an ecommerce company or B2C company, or you need very complex or very high volume email automation, ActiveCampaign is probably what you\u2019re looking for. If you\u2019re a B2B company with an active sales team and the need to automate more personal emails, then go with <a href=\"https:\/\/salesflare.com\/fr\">Salesflare<\/a>.<\/p>\n<p class=\"translation-block\">\u201cHaving worked with various CRM and email marketing systems over the years, I love the functionality of ActiveCampaign \u2013 the flow of the automation builder and ability to segment is amazing. And affordable too!\u201d <a href=\"https:\/\/www.g2.com\/products\/activecampaign\/reviews\/4436200\">writes Charlotte W.<\/a>, a self-employed business growth consultant, about ActiveCampaign.<\/p>\n<h4>Testing it out<\/h4>\n<p class=\"translation-block\">Using ActiveCampaign was like diving into an email marketing powerhouse with a side of CRM. The platform excels at automation, and I was impressed by how quickly I could set up complex email sequences that responded to customer actions. However, when it came to the CRM side of things, it felt a bit like an afterthought.<\/p>\n<p class=\"translation-block\">The setup process was more involved than I expected, with a steep learning curve, especially for non-technical users. The <a href=\"https:\/\/blog.salesflare.com\/crm-features\">CRM features<\/a> are solid but don\u2019t offer the depth or ease of use that some of the other tools on this list do. If your primary need is advanced email automation, ActiveCampaign delivers in spades, but for a comprehensive CRM experience, I found it lacking.<\/p>\n<h4>Scoring<\/h4>\n<p class=\"translation-block\">ActiveCampaign\u2019s G2 review scoring:<\/p>\n<ul>\n<li class=\"translation-block\">Ease of Use: 8.7<\/li>\n<li class=\"translation-block\">Ease of Setup: 8.5<\/li>\n<li class=\"translation-block\">Meets Requirements: 9.1<\/li>\n<li class=\"translation-block\">Quality of Support: 9.1<\/li>\n<li class=\"translation-block\">Ease of Doing Business With: 9.2<\/li>\n<li class=\"translation-block\">Ease of Admin: 8.7<\/li>\n<\/ul>\n<p class=\"translation-block\">ActiveCampaign\u2019s review ratings:<\/p>\n<ul>\n<li class=\"translation-block\">Product (G2): 8.9\/10<\/li>\n<li class=\"translation-block\">Mobile app (Google Play): 4.3\/5 \u2192 8.6\/10<\/li>\n<li class=\"translation-block\">Email plugin (Google Workspace): 4.0\/5 \u2192 8.0\/10<\/li>\n<li><strong class=\"translation-block\">FINAL STARTUP CRM SCORE: 8.5\/10<\/strong><\/li>\n<\/ul>\n<h4>Pricing<\/h4>\n<p class=\"translation-block\">Price of the Pro Plan (ActiveCampaign Pro plan with the \u201cEnhanced CRM\u201d add-in that includes \u201cPipelines &amp; sales engagement\u201d):<\/p>\n<ul>\n<li><strong class=\"translation-block\">$260\/month<\/strong> (billed annually, with max. 2500 contacts &amp; 6 users included)<\/li>\n<li><strong class=\"translation-block\">$294\/month<\/strong> (billed monthly with annual commitment, with max. 2500 contacts &amp; 6 users included)<\/li>\n<\/ul>\n<hr>\n<h3 id=\"bo010\"><a href=\"https:\/\/www.freshworks.com\/crm\/sales\/\">5. Freshworks CRM [8.3\/10]<\/a><\/h3>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_481\/freshworks-homepage_d148c8bb7ca06ddbbe3d58293632ce33_800.PNG\" alt=\"Freshworks CRM homepage\"><\/figure>\n<p class=\"translation-block\">Freshworks CRM is a <a href=\"https:\/\/blog.salesflare.com\/?p=61718\">sales CRM<\/a> from Freshworks, the company behind \/ initially called Freshdesk. Freshworks was founded in 2010 to provide a better, cheaper solution for <strong>customer service<\/strong> teams.<\/p>\n<p class=\"translation-block\">Freshworks\u2019 main selling point is its <strong>feature depth<\/strong>. It has also managed to offer this range of functionality through an easier to use interface than its competitors\/predecessors from the same city (Chennai, India), Zoho.<\/p>\n<p class=\"translation-block\">The flip side here is that the software does feel <strong>quite bulky<\/strong> and that the functionality feels like its built too fast to be really well thought through. If <strong>complex<\/strong> software frustrates you, it probably isn\u2019t for you.<\/p>\n<p class=\"translation-block\">If you\u2019re in for its most basic plan, the price-functionality ratio is comparable to the more normally priced startup CRMs in this list. The <strong>pricing however ramps up very quickly<\/strong> from there as you need more functionality (or more than 1 pipeline, 5 sequences, \u2026).<\/p>\n<p><a href=\"https:\/\/salesflare.com\/fr\" class=\"translation-block\">Salesflare<\/a> doesn\u2019t often get compared to Freshworks CRM, but when it happens, it\u2019s people weighing getting something that their team will love to use, against something that checks off a few more of the boxes on their specs list.<\/p>\n<h4>Testing it out<\/h4>\n<p class=\"translation-block\">Testing Freshworks CRM was a journey through a feature-rich landscape. The platform offers a wide range of tools, and I was able to tailor it to various business needs. However, the sheer number of features sometimes made the CRM feel bulky. There\u2019s a lot to unpack here, and it took me a while to figure out how everything worked together.<\/p>\n<p class=\"translation-block\">The CRM is powerful, no doubt, but it can be overwhelming. If you\u2019re looking for something that ticks every box on a feature list, Freshworks is a strong contender. But I found myself wishing for a simpler, more streamlined experience, especially as I navigated through the more advanced settings.<\/p>\n<h4>Scoring<\/h4>\n<p class=\"translation-block\">Freshworks CRM\u2019s G2 review scoring:<\/p>\n<ul>\n<li class=\"translation-block\">Ease of Use: 9.1<\/li>\n<li class=\"translation-block\">Ease of Setup: 8.9<\/li>\n<li class=\"translation-block\">Meets Requirements: 8.9<\/li>\n<li class=\"translation-block\">Quality of Support: 9.0<\/li>\n<li class=\"translation-block\">Ease of Doing Business With: 9.1<\/li>\n<li class=\"translation-block\">Ease of Admin: 9.4<\/li>\n<\/ul>\n<p class=\"translation-block\">Freshworks CRM\u2019s review ratings:<\/p>\n<ul>\n<li class=\"translation-block\">Product (G2): 9.0\/10<\/li>\n<li class=\"translation-block\">Mobile app (Google Play): 3.8\/5 \u2192 7.6\/10<\/li>\n<li class=\"translation-block\">Email plugin (Google Workspace): 4.2\/5 \u2192 8.4\/10<\/li>\n<li><strong class=\"translation-block\">FINAL STARTUP CRM SCORE: 8.3\/10<\/strong><\/li>\n<\/ul>\n<h4>Pricing<\/h4>\n<p class=\"translation-block translation-block\">Price of the Pro plan (Freshsales Pro):<\/p>\n<ul>\n<li><strong class=\"translation-block translation-block\">$39\/user\/month<\/strong><span>\u00a0<\/span>(billed annually)<\/li>\n<li><strong class=\"translation-block translation-block\">$47\/user\/month<\/strong><span>\u00a0<\/span>(billed monthly)<\/li>\n<\/ul>\n<hr>\n<h3 id=\"dogh4\"><a href=\"https:\/\/www.zoho.com\/crm\/crmplus\/\">6. Zoho CRM Plus [7.7\/10]<\/a><\/h3>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_481\/zoho-homepage_4912880cf89f3fccb59863650c808225_800.PNG\" alt=\"Zoho CRM Plus homepage\"><\/figure>\n<p class=\"translation-block\">Zoho Corporation is a software development company, founded in 1996 (coincidentally in the same city as Freshworks above), which is behind an <strong>extremely wide range of software products<\/strong>.<\/p>\n<p class=\"translation-block\">It launched a startup CRM product in 2005, which has historically been positioning itself as a <strong>cheaper alternative<\/strong> to Salesforce. And that\u2019s immediately its biggest strength.<\/p>\n<p class=\"translation-block\">The pinnacle of its offering is Zoho One, which gives you access to 40+ of its \u201cbusiness apps\u201d for $105\/user\/month (or $45 if you get it for ALL your employees). Talk about cheap!<\/p>\n<p class=\"translation-block\">The flip side is that Zoho\u2019s products <strong>don\u2019t feel user friendly<\/strong>. While the engineering team does churn out a lot features for a low price, the user experience is generally lacking.<\/p>\n<p class=\"translation-block\">Still, if you can\u2019t resist a good deal, Zoho has a whole lot to offer you. Or, if you\u2019ve already tried Zoho and <strong>didn\u2019t love it<\/strong>, <a href=\"https:\/\/salesflare.com\/fr\">give Salesflare a try<\/a>.<\/p>\n<h4>Testing it out<\/h4>\n<p class=\"translation-block\">Zoho CRM Plus offered a unique experience\u2014one where I constantly felt I was getting a lot for my money. The platform\u2019s extensive range of features is impressive, especially given its relatively low cost. Setting it up, however, was another story. The user interface felt clunky, and I found myself frustrated with the unintuitive design.<\/p>\n<p class=\"translation-block\">Once I got used to the interface, Zoho proved to be a reliable workhorse. It\u2019s a great option if you\u2019re looking for an all-in-one solution on a budget, but it does require patience. The CRM isn\u2019t as user-friendly as others, and the overall experience can feel a bit dated compared to more modern platforms.<\/p>\n<h4>Scoring<\/h4>\n<p class=\"translation-block\">Zoho CRM\u2019s review scoring:<\/p>\n<ul>\n<li class=\"translation-block\">Ease of Use: 8.1<\/li>\n<li class=\"translation-block\">Ease of Setup: 7.6<\/li>\n<li class=\"translation-block\">Meets Requirements: 8.2<\/li>\n<li class=\"translation-block\">Quality of Support: 7.4<\/li>\n<li class=\"translation-block\">Ease of Doing Business With: 7.9<\/li>\n<li class=\"translation-block\">Ease of Admin: 7.8<\/li>\n<\/ul>\n<p class=\"translation-block\">Zoho CRM\u2019s review ratings:<\/p>\n<ul>\n<li class=\"translation-block\">Product (G2): 7.8\/10<\/li>\n<li class=\"translation-block\">Mobile app (Google Play): 4.2\/5 \u2192 8.4\/10<\/li>\n<li class=\"translation-block\">Email plugin (Google Workspace): 3.5\/5 \u2192 7.0\/10<\/li>\n<li><strong class=\"translation-block\">FINAL STARTUP CRM SCORE: 7.7\/10<\/strong><\/li>\n<\/ul>\n<h4>Pricing<\/h4>\n<p class=\"translation-block translation-block\">Price of the Pro plan (Zoho CRM Plus):<\/p>\n<ul>\n<li><strong class=\"translation-block translation-block\">$57\/user\/month<\/strong><span>\u00a0<\/span>(billed annually)<\/li>\n<li><strong class=\"translation-block translation-block\">$69\/user\/month<\/strong><span>\u00a0<\/span>(billed monthly)<\/li>\n<\/ul>\n<hr>\n<h3 id=\"98knp\"><a href=\"https:\/\/www.pipedrive.com\/\">7. Pipedrive [6.6\/10]<\/a><\/h3>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_481\/pipedrive-homepage_e79ef31b376c107844e7c89d4a98fe43_800.PNG\" alt=\"Pipedrive's startup CRM homepage\"><\/figure>\n<p class=\"translation-block\">Pipedrive is a <a href=\"https:\/\/blog.salesflare.com\/?p=61718\">dedicated sales CRM<\/a>. It was founded in 2011 in Estonia as a counterreaction to enterprise CRMs like Salesforce, which are built more for enterprise needs than they are for sales teams in startups.<\/p>\n<p class=\"translation-block\">Pipedrive\u2019s power is its <strong>simple and well considered user experience<\/strong>, especially when it comes to its older functionality. It makes data input and keeping track of activities easier, albeit still very manual.<\/p>\n<p class=\"translation-block\">Its main weakness is that it <strong>has become a bit stale<\/strong>, with a more limited mobile app, lacking basic automation (e.g. of data input), a wonky <a href=\"https:\/\/blog.salesflare.com\/best-email-crm-integration\">email integration<\/a>, and a set of more recent functionality that is not as thoughtfully built anymore.<\/p>\n<p class=\"translation-block\">At some point in time, we positioned <strong>Salesflare as \u201cPipedrive without the typing\u201d<\/strong> (check <a href=\"https:\/\/www.youtube.com\/watch?v=mxNsBGm5RTs\">this TechCrunch video<\/a> for instance). We did this because like Salesflare, Pipedrive is built for sales teams, is easy to use, and easy to set up.<\/p>\n<p class=\"translation-block\">The main difference is that, unlike Pipedrive, <a href=\"https:\/\/salesflare.com\/fr\">Salesflare<\/a> was built from the ground up to automate your team\u2019s data input, which also makes it easy to keep it alive \/ up to date\u2026 so you can reap all the benefits you\u2019d expect to get from a CRM . Because, after all, <strong>a CRM is only useful if you keep using it<\/strong>.<\/p>\n<h4>Testing it out<\/h4>\n<p class=\"translation-block\">When I first started using Pipedrive, I immediately appreciated its simplicity. The CRM is clearly built for sales teams, with an intuitive pipeline management system that makes tracking deals straightforward. The ease of setup was a breath of fresh air, and I quickly felt at home with the interface.<\/p>\n<p class=\"translation-block\">However, as I continued to use it, I noticed that Pipedrive hasn\u2019t evolved as much as I\u2019d hoped. The lack of automation and some outdated features made it feel a bit behind the times. For a straightforward, no-nonsense CRM, Pipedrive still does the job, but it\u2019s starting to show its age in a rapidly advancing market.<\/p>\n<h4>Scoring<\/h4>\n<p class=\"translation-block\">Pipedrive\u2019s G2 review scoring:<\/p>\n<ul>\n<li class=\"translation-block\">Ease of Use: 8.9<\/li>\n<li class=\"translation-block\">Ease of Setup: 8.7<\/li>\n<li class=\"translation-block\">Meets Requirements: 8.4<\/li>\n<li class=\"translation-block\">Quality of Support: 8.4<\/li>\n<li class=\"translation-block\">Ease of Doing Business With: 8.7<\/li>\n<li class=\"translation-block\">Ease of Admin: 8.6<\/li>\n<\/ul>\n<p class=\"translation-block\">Pipedrive\u2019s review ratings:<\/p>\n<ul>\n<li class=\"translation-block\">Product (G2): 8.6\/10<\/li>\n<li class=\"translation-block\">Mobile app (Google Play): 3.3\/5 \u2192 6.6\/10<\/li>\n<li class=\"translation-block\">Email plugin (Google Workspace): 2.3\/5 \u2192 4.6\/10<\/li>\n<li><strong class=\"translation-block\">FINAL STARTUP CRM SCORE: 6.6\/10<\/strong><\/li>\n<\/ul>\n<h4>Pricing<\/h4>\n<p class=\"translation-block translation-block\">Price of the Pro plan (Pipedrive Premium):<\/p>\n<ul>\n<li><strong class=\"translation-block translation-block\">$49\/user\/month<\/strong><span>\u00a0<\/span>(billed annually)<\/li>\n<li><strong class=\"translation-block translation-block\">$79\/user\/month<\/strong><span>\u00a0<\/span>(billed monthly)<\/li>\n<\/ul>\n<hr>\n<h2 id=\"a69l1\">Which of these CRMs to pick in which case?<\/h2>\n<p class=\"translation-block\">Here\u2019s a quick summary on pros and cons:<\/p>\n<ol type=\"1\">\n<li><strong class=\"translation-block\"><a href=\"https:\/\/salesflare.com\/fr\">Salesflare [9.7\/10]<\/a> \ud83c\udfc6<\/strong>: your startup\u2019s sales team will actually use it (but the transparency created may be too high for some teams)<\/li>\n<li><strong class=\"translation-block\">Salesforce [8.7\/10]<\/strong>: you\u2019ll be able to customize everything (but it won\u2019t be made for startups, nor for sales teams)<\/li>\n<li><strong class=\"translation-block\">HubSpot CRM &amp; Sales Hub [8.6\/10]<\/strong>: you\u2019ll have everything in one place (but it\u2019ll get extremely expensive for a suite of tools that is not on par with what you get when you buy the specialized tools separately)<\/li>\n<li><strong class=\"translation-block\">ActiveCampaign [8.5\/10]<\/strong>: you\u2019ll get advanced email automation (but the CRM part won\u2019t be as developed as with the others in the list)<\/li>\n<li><strong class=\"translation-block\">Freshworks CRM [8.3\/10]<\/strong>: you\u2019ll get a ton of functionality (but it may get a bit bulky and complex)<\/li>\n<li><strong class=\"translation-block\">Zoho CRM Plus [7.7\/10]<\/strong>: you\u2019ll get a lot of functionality for a low price (but it won\u2019t be user friendly)<\/li>\n<li><strong class=\"translation-block\">Pipedrive [6.6\/10]<\/strong>: you\u2019ll get something that is made for sales teams (but that has become a bit stale)<\/li>\n<\/ol>\n<p class=\"translation-block\">Don\u2019t take my word for it however. I\u2019m very well informed, but also a little biased. \ud83d\ude04<\/p>\n<p class=\"translation-block\">And know that, in the end, <strong>your priorities will define what\u2019s the best choice for YOU<\/strong>.<\/p>\n<p class=\"translation-block\">Still, before I leave you with some practical advice on how to pick and implement the right one, let me share with you <strong>why I believe the best startup CRM is the one your sales team actually uses<\/strong>.<\/p>\n<hr>\n<h2 id=\"3pbmt\">Why the best CRM is the one your sales team uses<\/h2>\n<p class=\"translation-block\">A study by CSO Insights reveals that 43% of CRM customers <strong>use fewer than half of the features<\/strong> of their CRM.<\/p>\n<p class=\"translation-block\">Another startling statistic from a Staples Workplace study is that 70% of staff say poorly performing technology is a drain on <strong>productivity rates<\/strong>; the most important factor, ahead of burn-out, illness and office politics. \ud83d\ude23<\/p>\n<p class=\"translation-block\">And it\u2019s not just about not using certain features, or seriously hurt productivity, it\u2019s about much more. A CRM that isn\u2019t properly used by your startup\u2019s sales team causes a <strong>long series of very serious issues<\/strong>:<\/p>\n<ul>\n<li class=\"translation-block\">When somebody leaves, you have to start building a lot of customer relationships again from scratch<\/li>\n<li class=\"translation-block\">When somebody is sick, it\u2019s very hard to replace them<\/li>\n<li class=\"translation-block\">Coaching your sales team and helping them do better is very hard, as you have very little to base yourself on<\/li>\n<li class=\"translation-block\">Creating up-to-date revenue forecasts requires a lot of work\/nagging<\/li>\n<li class=\"translation-block\">Collaborating within the sales team or between the sales and marketing teams is 10x harder<\/li>\n<li class=\"translation-block\">\u2026<\/li>\n<\/ul>\n<p class=\"translation-block\">That\u2019s why, according to CSO Insights, 72% of senior executives would trade <strong>more ease of use for less functionality<\/strong>, and, according to Inside CRM, 65% of sales professionals find <a href=\"https:\/\/blog.salesflare.com\">ease of use the most important CRM feature<\/a>. \u2728<\/p>\n<p class=\"translation-block\">In conclusion, if your sales team doesn\u2019t use the CRM, it\u2019s not very useful to have one.<\/p>\n<p class=\"translation-block\">Now, how do you make sure you <strong><a href=\"https:\/\/blog.salesflare.com\/how-to-choose-crm\">pick<\/a> and <a href=\"https:\/\/blog.salesflare.com\/crm-implementation\">implement a CRM<\/a> so they WILL use it<\/strong>? \ud83d\udc47<\/p>\n<hr>\n<h2 id=\"4h9qg\">3 steps to CRM success<\/h2>\n<p class=\"translation-block\">Based on many years of helping customers be successful, here\u2019s my <strong>3-step advice<\/strong> to pick the right CRM for your startup and implement it the right way:<\/p>\n<ol type=\"1\">\n<li><strong class=\"translation-block\">Figure out what you need a CRM for.<\/strong> Many startups will just type \u201cCRM\u201d into Google. What they\u2019ll typically end up with is one of the 700+ CRMs with some of the deepest pockets, which gets it visibility at the top of search and review listings, not the one that is best for them. If you\u2019re in real estate, you\u2019ll need something else than when you\u2019re in ecommerce, or when you have a nail salon, or <a href=\"https:\/\/blog.salesflare.com\/?p=61718\">when you\u2019re in B2B sales<\/a>.<\/li>\n<li><strong class=\"translation-block\">Involve your sales team in the decision.<\/strong> Don\u2019t <a href=\"https:\/\/blog.salesflare.com\/how-to-choose-crm\">choose a CRM<\/a> by yourself and impose it on your startup\u2019s sales team. Chances are high they won\u2019t use it, which will render the CRM useless. Instead, make a shortlist and get them to actually use those CRMs. If they see themselves using the CRM, you\u2019re way more likely they\u2019ll start and keep using it. Plus, you have their buy-in.<\/li>\n<li><strong class=\"translation-block\">Train the team on what it does and HOW you\u2019ll use it as a team. <\/strong>Training the team on what the CRM can do is essential, so your team can use it to its fullest potential. Still, you\u2019re setting yourself up for failure if you don\u2019t also decide how you\u2019re going to use it as a team. If everybody uses the system differently, it\u2019s hard to collaborate or make sense of the data. Take a few moments to come up with some guidelines, and you\u2019ll have again maximized your chances for success.<\/li>\n<\/ol>\n<p class=\"translation-block\">If you follow all 3 steps, you\u2019re immediately <strong>ahead of 99% of other startups<\/strong>, as my experience tells me they all seem to skip at least one of them! \ud83e\udd47<\/p>\n<hr>\n<div itemscope=\"\" itemtype=\"https:\/\/schema.org\/FAQPage\">\n<h2 id=\"faq\">FAQ<\/h2>\n<div itemscope=\"\" itemtype=\"https:\/\/schema.org\/Question\" itemprop=\"mainEntity\">\n<h3 itemprop=\"name\">Which CRM is best for Startups?<\/h3>\n<div itemscope=\"\" itemtype=\"https:\/\/schema.org\/Answer\" itemprop=\"acceptedAnswer\">\n<p itemprop=\"text\" class=\"translation-block\">The best CRM for a startup depends on its specific needs, but some of the top choices include Salesflare, HubSpot, and Pipedrive. Salesflare is the best option if you\u2019re in B2B sales and want something that\u2019ll track your sales and relationships effortlessly. HubSpot is known for its free plan and marketing automation features. Pipedrive is a sales-focused CRM that\u2019s easy to use and helps visualize your sales pipeline.<\/p>\n<\/div>\n<\/div>\n<div itemscope=\"\" itemtype=\"https:\/\/schema.org\/Question\" itemprop=\"mainEntity\">\n<h3 itemprop=\"name\">Does a startup need a CRM?<\/h3>\n<div itemscope=\"\" itemtype=\"https:\/\/schema.org\/Answer\" itemprop=\"acceptedAnswer\">\n<p itemprop=\"text\" class=\"translation-block\">While it\u2019s not strictly necessary for survival, a CRM is a highly valuable tool for startups. It helps organize customer data, automate sales and marketing tasks, and provides insights that are crucial for growth. Starting with a CRM early on can help a startup scale more efficiently and avoid the problems that come with managing customer relationships in spreadsheets. Typically, a spreadsheet does not allow you to track customer timelines properly, while a CRM like Salesflare even automates this.<\/p>\n<\/div>\n<\/div>\n<div itemscope=\"\" itemtype=\"https:\/\/schema.org\/Question\" itemprop=\"mainEntity\">\n<h3 itemprop=\"name\">Is there a 100% free CRM?<\/h3>\n<div itemscope=\"\" itemtype=\"https:\/\/schema.org\/Answer\" itemprop=\"acceptedAnswer\">\n<p itemprop=\"text\" class=\"translation-block\">No, there are no 100% free CRMs. Free plans can offer a way to get started, but you then quickly run into limitations on the number of users, contacts, or features. At this point, you\u2019re usually paying more than if you would just have gone with an affordable CRM that better fits your needs.<\/p>\n<\/div>\n<\/div>\n<div itemscope=\"\" itemtype=\"https:\/\/schema.org\/Question\" itemprop=\"mainEntity\">\n<h3 itemprop=\"name\">Should I start with a spreadsheet or get a CRM straight away?<\/h3>\n<div itemscope=\"\" itemtype=\"https:\/\/schema.org\/Answer\" itemprop=\"acceptedAnswer\">\n<p itemprop=\"text\" class=\"translation-block\">While starting with a spreadsheet is a common approach for very early-stage startups, it\u2019s generally better to get a CRM straight away. Spreadsheets can quickly become messy and inefficient as your startup grows, leading to data loss and missed opportunities. A CRM like Salesflare, on the other hand, is designed to scale with your business and provides a much more robust platform for managing customer relationships.<\/p>\n<\/div>\n<\/div>\n<div itemscope=\"\" itemtype=\"https:\/\/schema.org\/Question\" itemprop=\"mainEntity\">\n<h3 itemprop=\"name\">What is the best CRM for raising rounds?<\/h3>\n<div itemscope=\"\" itemtype=\"https:\/\/schema.org\/Answer\" itemprop=\"acceptedAnswer\">\n<p itemprop=\"text\" class=\"translation-block\">For raising rounds of funding, a CRM that helps you manage your relationships with investors is key. Salesflare is often recommended for this purpose because of its visual pipeline management and effortless communication tracking. Other options include dedicated fundraising CRMs like Foundersuite or even a well-organized spreadsheet. The most important thing is to have a system for tracking your interactions with potential investors and managing your follow-ups well.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<hr>\n<p class=\"translation-block\">Want more guidance? Let us know! Our team is here to help. Even if you don\u2019t end up picking <a href=\"https:\/\/salesflare.com\/fr\">Salesflare<\/a>.<\/p>\n<hr>\n<p>\n    <figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\">\n      <a href=\"https:\/\/salesflare.com\">\n        <picture>\n          <source \n            srcset=\"https:\/\/lib.salesflare.com\/images\/sf-blog-footer-transparent-800.avif 1x, \n                    https:\/\/lib.salesflare.com\/images\/sf-blog-footer-transparent-1600.avif 2x\" \n            type=\"image\/avif\" \/>\n          <source \n            srcset=\"https:\/\/lib.salesflare.com\/images\/sf-blog-footer-transparent-800.png 1x, \n                    https:\/\/lib.salesflare.com\/images\/sf-blog-footer-transparent-1600.png 2x\" \n            type=\"image\/png\" \/>\n          <img decoding=\"async\" \n            src=\"https:\/\/lib.salesflare.com\/images\/sf-blog-footer-transparent-800.png\" \n            srcset=\"https:\/\/lib.salesflare.com\/images\/sf-blog-footer-transparent-800.png 1x, \n                    https:\/\/lib.salesflare.com\/images\/sf-blog-footer-transparent-1600.png 2x\" \n            alt=\"Try Salesflare's CRM\" \/>\n        <\/picture>\n      <\/a>\n    <\/figure><br>\n<em class=\"translation-block\">I hope you liked this post. If you did, spread the word!<\/em><\/p>\n<p>\ud83d\udc49<em> You can follow @salesflare on<\/em> <em><u><a href=\"https:\/\/twitter.com\/salesflare\">Twitter<\/a><\/u><\/em>, <em><u><a href=\"https:\/\/www.facebook.com\/salesflare\/\">Facebook<\/a><\/u><\/em> <em>and<\/em> <em class=\"translation-block\"><u><a href=\"https:\/\/www.linkedin.com\/company\/salesflare\">LinkedIn<\/a><\/u>.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Classement des meilleurs CRM pour les startups sur la base de leurs notes d'\u00e9valuation combin\u00e9es, quel CRM utiliser dans quel type de startup, et comment s'assurer qu'il est r\u00e9ellement utilis\u00e9.<\/p>","protected":false},"author":8,"featured_media":64238,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"wl_entities_gutenberg":"","_crdt_document":"","footnotes":""},"categories":[165],"tags":[151,185,152,241,238,150,91,194,102],"wl_entity_type":[122],"class_list":["post-63218","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-crm","tag-alternative-crm","tag-b2b","tag-crm","tag-gmail","tag-outlook","tag-pipedrive","tag-sales","tag-sales-pipeline-management","tag-startups","wl_entity_type-article"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>7 Best CRMs for Startups in 2026<\/title>\n<meta name=\"description\" content=\"Ranking of the best CRMs for startups based on their combined review scores, which CRM to use in which type of startup, and how to make 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