{"id":56226,"date":"2023-09-21T09:04:41","date_gmt":"2023-09-21T07:04:41","guid":{"rendered":"https:\/\/blog.salesflare.com\/cold-calling-scripts-guide"},"modified":"2023-11-23T11:59:45","modified_gmt":"2023-11-23T10:59:45","slug":"cold-calling-scripts","status":"publish","type":"post","link":"https:\/\/blog.salesflare.com\/fr\/scripts-de-demarchage-telephonique","title":{"rendered":"Sc\u00e9narios de d\u00e9marchage t\u00e9l\u00e9phonique pour les personnes r\u00e9elles"},"content":{"rendered":"

Cold-calling scripts for actual human beings<\/h1>\n

Cold-calling potential customers is a part of just about every sales team\u2019s operations in some capacity or another.<\/p>\n

But whether your sales team makes 10 cold calls a year or 100 cold calls a day, it\u2019s important to stay human in the process.<\/p>\n

<\/source><\/source>\"cold-calling<\/picture><\/figure>\n

Sales scripts are a great way to stay consistent and organized, but you don\u2019t want to be too scripted either.<\/p>\n

So, how do you begin creating a script that works for you and your team \u2013 and gets you results?<\/p>\n

Not to worry \u2013 we\u2019ve put together a couple of templates to help you get started and to empower your team to close those deals. \ud83e\udd1d
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\n \n \n \n \n \"Try\n <\/picture>\n <\/a>\n <\/figure><\/p>\n
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Before you start cold-calling potential customers<\/h2>\n

There are a few things to consider before you actually pick up the phone. By doing a bit of research and narrowing down who you\u2019re actually going to call, you save yourself a ton of time and stress.<\/p>\n

If you go into cold calling blindly, you\u2019re going to be reaching out to people who may not be in your target market, leading to lots of hung-up calls and wasted time on your part.<\/p>\n

So, first thing\u2019s first: pick who you\u2019re going to call. Consider the target audience for your solution<\/a>, whether it\u2019s across industries or company size, just try to have a couple of categories in mind to help you narrow your list down.<\/p>\n

Next, start to find the right people to talk to. LinkedIn is a great resource for this, because you can search for the right potential customers<\/a> from a myriad of search options.<\/p>\n

Search based on job title, industry, mutual connections, location and much, much more.<\/p>\n

Once you have a solid list of people to reach out to, do a little bit of research before dialing their number.<\/p>\n

Try to find out what their role entails, what the company itself does (maybe you have helped similar companies before and can use those pain points in your conversation) and any interesting information that can help the conversation flow seamlessly.<\/p>\n

Now that you have a thoughtful, well-researched list<\/a> ready to go, it\u2019s time to put together your script!<\/p>\n

<\/source><\/source>\"high<\/picture><\/figure>\n
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Calling in the cold<\/h2>\n

Let\u2019s put all of the elements together to create a script.<\/p>\n

And remember: because you\u2019ve researched your list before reaching this point, try to work those conversation points into the call.<\/p>\n

First off, you need to clearly state your name and company.<\/strong><\/p>\n

Don\u2019t speak too quickly or in a loud space, as the person on the other end of the line will be annoyed immediately if they can\u2019t tell what you\u2019re saying to them.<\/p>\n

<\/source><\/source>\"whale<\/picture><\/figure>\n

Rather than immediately jumping into your pitch, give some space for a couple beats of silence. This allows the person to think about who you are, and possibly give them a chance to exchange a friendly \u201chow are you?\u201d<\/p>\n

Then, this is the opportunity to make the call a bit more personal<\/strong> from the research you did earlier. Ask them something about their career, background, etc.<\/p>\n

\u201cAm I right that you are responsible for [current responsibility] at [current company]?\u201d<\/p>\n

\u201cFirst off, I saw on LinkedIn that we both know [mutual contact]. We [did something specific together at some point]. How do you know each other?\u201d<\/p>\n

\u201cI noticed you went to [university name]. One of my best friends studied there. How did you like your time at [university name]?\u201d<\/p><\/blockquote>\n

\u2026 or mention\/ask anything that you feel comfortable with and that makes a connection.<\/p>\n

Connect with them on a personal level<\/a>, and they\u2019ll most likely warm up to the conversation.<\/p>\n

If you feel them start to open up, continue the conversation and add a follow-up question.<\/p>\n

But don\u2019t dwell too much \u2013 you need to get to the point!<\/strong><\/p>\n

<\/source><\/source>kid asking, \"wait a minute, who are you?\"<\/picture><\/figure>\n

Either give them the opportunity to ask the inevitable, \u201cwhy are you calling me?\u201d Or, casually jump into, \u201cthe reason I\u2019m calling\u2026\u201d<\/p>\n

Be sure to start with your experience with past companies that are similar in their pain points. Position you and your company in a way that shows you understand the challenges the company faces.<\/p>\n

Example: \u201cI currently work with business development managers in small to medium-sized marketing agencies. My customers are usually looking to minimize the time they need to spend on billing and invoicing clients<\/a>. Does that sound like something you also face?\u201d<\/p><\/blockquote>\n

Thanks to your earlier research, they should respond with a resounding, \u201cyes.\u201d<\/strong><\/p>\n

Instead of continuing with your pitch, ask them to tell you more about it. This gives you a chance to hear all about their pain points and build your case for why your solution is the best fit.<\/p>\n

At this point, the conversation should just flow. Listen to them, and don\u2019t be too pushy in your pitch. It\u2019s all about them and helping them find the solution they need.<\/strong><\/p>\n

Depending on how much time they have to continue the conversation, it\u2019s probably best that you offer a time for a follow-up call<\/a> or meeting to discuss everything in more detail.<\/p>\n

Simply ask them for their best availability and coordinate the next steps.<\/strong> And if you promise to send them additional information ahead of your next conversation \u2013 do that as soon as you hang up the call!<\/p>\n

<\/source><\/source>\"nailed<\/picture><\/figure>\n

Great, so you have your cold call ready to go \u2013 but what if they don\u2019t answer their phone?<\/p>\n

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Leaving a voicemail<\/h2>\n

Fortunately, we\u2019ve also created a quick and simple script below for leaving a voicemail that hits all of the key points in a short amount of time.<\/p>\n

<\/source><\/source>\"monkey<\/picture><\/figure>\n

Hi [their name], this is [your name] with [your company].<\/p>\n

I currently work with [similar roles] in [company type\/industry]. My customers are usually looking to [pain point that would be solved with your solution].<\/p>\n

I wanted to see if it would potentially be a good fit for you. I\u2019d love to have a quick conversation with you to discuss a bit further.<\/p>\n

You can reach me at [your number].<\/p>\n

Again, this is [your name] with [your company] and you can reach me at [your number].<\/p>\n

Thank you, [their name].<\/p><\/blockquote>\n

It\u2019s important to give them all of the necessary information upfront so that they have a clear understanding of who you are and how you can help them.<\/p>\n

However, after a couple of days with no response, it\u2019s time to consider following up.<\/p>\n

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Following up with your calls<\/h2>\n

When it comes to following up after you haven\u2019t received a response from someone, it\u2019s important to find the fine line between being tenacious and being pushy.<\/p>\n

<\/source><\/source>\"call<\/picture><\/figure>\n

If you\u2019ve called a few times with no response, it\u2019s time to move on. There\u2019s nothing more annoying than someone calling over and over again when it\u2019s not something you\u2019re interested in.<\/p>\n

And let\u2019s be honest: there are many people out there who won\u2019t bother to give you a flat-out \u201cno,\u201d so it\u2019s important to know when to take the hint. \ud83e\udd37\u200d\u2640\ufe0f<\/p>\n

Alternatively, cold emailing is a great way to reach out to potential customers as well (or a great way to follow up<\/a> once you\u2019ve left a voicemail<\/a>).<\/p>\n

This is something we touched on in this article about follow-up email templates<\/a><\/u>. Check it out for more templates that you can use to close more deals. \ud83d\ude80<\/p>\n

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These cold-calling scripts are designed to help your sales team be more uniform and efficient, without losing your human touch \u2013 but there are many ways you can tweak and adapt these scripts to fit the needs of your team specifically.<\/p>\n

In the end, it\u2019s about connecting the right people and companies to your product or solution. \ud83d\udc9b<\/p>\n

<\/source><\/source>\"problem<\/picture><\/figure>\n

Does your company use a sales script? What are some elements that you think are crucial to include? Let us know in the comments!<\/p>\n

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\n \n \n \n \n \"Try\n <\/picture>\n <\/a>\n <\/figure>
\nWe hope you liked this post. If you did, spread the word!<\/em><\/p>\n

\ud83d\udc49 You can follow @salesflare on<\/em> Twitter<\/a><\/u><\/em>,\u00a0Facebook<\/a><\/u><\/em> and<\/em> LinkedIn<\/a><\/u>.<\/em><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Le d\u00e9marchage t\u00e9l\u00e9phonique n'a pas besoin d'\u00eatre compliqu\u00e9, ni g\u00eanant. Ces scripts de d\u00e9marchage \u00e0 froid vous aideront \u00e0 conclure des affaires en un rien de temps sans perdre votre \u00e2me.<\/p>","protected":false},"author":10,"featured_media":57382,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"wl_entities_gutenberg":"","_crdt_document":"","footnotes":""},"categories":[137,62],"tags":[148,149,91],"wl_entity_type":[122],"class_list":["post-56226","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-guide","category-sales","tag-cold-calling","tag-cold-calling-script","tag-sales","wl_entity_type-article"],"yoast_head":"\nCold-calling scripts for actual human beings<\/title>\n<meta name=\"description\" content=\"Cold calling doesn't need to be complicated, nor awkward. 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