{"id":56039,"date":"2018-07-31T07:49:55","date_gmt":"2018-07-31T07:49:55","guid":{"rendered":"https:\/\/blog.salesflare.com\/?p=56039"},"modified":"2021-03-19T11:12:27","modified_gmt":"2021-03-19T10:12:27","slug":"be-in-control-of-your-crm-deadb33c43d0","status":"publish","type":"post","link":"https:\/\/blog.salesflare.com\/fr\/controlez-votre-crm-deadb33c43d0","title":{"rendered":"Ma\u00eetrisez votre CRM"},"content":{"rendered":"<article class=\"h-entry\">\n<header>\n<h1 class=\"p-name\">Ma\u00eetrisez votre CRM<\/h1>\n<h2 class=\"h2-subheader\">Un coup de pouce pour vos t\u00e2ches, vos opportunit\u00e9s, vos fichiers et vos courriels.<\/h2>\n<\/header>\n<section class=\"e-content\">\n<section class=\"section section--body section--first\">\n<div class=\"section-content\">\n<div class=\"section-inner sectionLayout--insetColumn\">\n<figure id=\"f0d0\" class=\"graf graf--figure graf-after--h4\">\n<div class=\"aspectRatioPlaceholder is-locked\" style=\"max-width: 500px; max-height: 200px;\"><\/div><figcaption class=\"imageCaption translation-block\"><img class=\"size-full wp-image-58326 aligncenter\" src=\"https:\/\/blog.salesflare.com\/wp-content\/uploads\/2018\/07\/gandalf.gif\" alt=\"\" width=\"500\" height=\"200\">Tu l'as, Gandalf \ud83e\uddd9\u200d<\/figcaption><\/figure>\n<p id=\"0d02\" class=\"graf graf--p graf-after--figure translation-block\">Comme utiliser son temps \u00e0 bon escient ? \ud83d\udd51<\/p>\n<p id=\"3c46\" class=\"graf graf--p graf-after--p translation-block\">Chez Salesflare, nous voulons mettre <strong class=\"markup--strong markup--p-strong\">vous<\/strong> au contr\u00f4le de votre CRM.<\/p>\n<p id=\"abda\" class=\"graf graf--p graf-after--p translation-block\">Nous proposons un CRM qui travaille pour vous, et non l'inverse. Simple et puissant. Visuel et facile. Rapide et moderne. Et agr\u00e9able \u00e0 utiliser. \ud83d\udd7a<\/p>\n<p id=\"481f\" class=\"graf graf--p graf-after--p translation-block\">Cette mise \u00e0 jour du produit nous rapproche encore un peu plus de cette vision.<\/p>\n<p id=\"d672\" class=\"graf graf--p graf-after--p graf--trailing translation-block\">Nous esp\u00e9rons que vous l'appr\u00e9cierez. \ud83d\ude0d<\/p>\n<\/div>\n<\/div>\n<\/section>\n<section class=\"section section--body\">\n<div class=\"section-divider\">\n<hr class=\"section-divider\">\n<\/div>\n<div class=\"section-content\">\n<div class=\"section-inner sectionLayout--insetColumn\">\n<h3 id=\"e1e6\" class=\"graf graf--h3 graf--leading\">Organiser les t\u00e2ches et les opportunit\u00e9s en vrac \ud83e\uddd9\u200d<\/h3>\n<p id=\"5c84\" class=\"graf graf--p graf-after--h3 translation-block\">Si jamais vous devez le faire :<\/p>\n<ul class=\"postList\">\n<li id=\"f45b\" class=\"graf graf--li graf-after--p translation-block\">Compl\u00e9ter une liste de t\u00e2ches sugg\u00e9r\u00e9es<\/li>\n<li id=\"4f4f\" class=\"graf graf--li graf-after--li translation-block\">Vider un pipeline et supprimer les opportunit\u00e9s qui s'y trouvent<\/li>\n<li id=\"a97f\" class=\"graf graf--li graf-after--li translation-block\">Assigner une s\u00e9rie d'opportunit\u00e9s \u00e0 un autre propri\u00e9taire<\/li>\n<li id=\"80e0\" class=\"graf graf--li graf-after--li translation-block\">Marquer une s\u00e9rie d'opportunit\u00e9s, les d\u00e9placer vers une autre \u00e9tape, ...<\/li>\n<li id=\"7d7d\" class=\"graf graf--li graf-after--li translation-block\">Assigner une liste de t\u00e2ches \u00e0 un coll\u00e8gue<\/li>\n<li id=\"9bad\" class=\"graf graf--li graf-after--li translation-block\">...<\/li>\n<\/ul>\n<p id=\"7761\" class=\"graf graf--p graf-after--li translation-block\">... alors nous vous couvrons. \ud83d\udc4a<\/p>\n<p id=\"a9c3\" class=\"graf graf--p graf-after--p\"><strong class=\"markup--strong markup--p-strong translation-block\">Toutes ces actions sont d\u00e9sormais possibles en quelques clics.<\/strong><\/p>\n<p id=\"5528\" class=\"graf graf--p graf-after--p translation-block\">Cliquez sur les avatars ou les ic\u00f4nes pour passer en mode group\u00e9, puis cochez les cases ! \u2705<\/p>\n<\/div>\n<div class=\"section-inner sectionLayout--fullWidth\"><\/div>\n<div class=\"section-inner sectionLayout--insetColumn\">\n<p class=\"graf graf--p graf-after--figure graf--trailing translation-block\"><img class=\"aligncenter size-large wp-image-58553\" src=\"https:\/\/blog.salesflare.com\/wp-content\/uploads\/2018\/07\/salesflare-bulk-actions-1-1024x387.gif\" alt=\"s\u00e9lection en vrac d&apos;opportunit\u00e9s dans salesflare\" width=\"840\" height=\"317\" \/><\/p>\n<p class=\"graf graf--p graf-after--figure graf--trailing translation-block\">Les actions en bloc \u00e9taient d\u00e9j\u00e0 disponibles sur les contacts et les comptes depuis un certain temps, <a class=\"markup--anchor markup--p-anchor\" href=\"https:\/\/blog.salesflare.com\/fr\/dynamisez-votre-pipeline\" target=\"_blank\" rel=\"noopener\">plus d'informations \u00e0 ce sujet ici<\/a>. \ud83d\udc48<\/p>\n<\/div>\n<\/div>\n<\/section>\n<section class=\"section section--body\">\n<div class=\"section-divider\">\n<hr class=\"section-divider\">\n<\/div>\n<div class=\"section-content\">\n<div class=\"section-inner sectionLayout--insetColumn\">\n<h3 id=\"20e6\" class=\"graf graf--h3 graf--leading\">Stocker les fichiers dans un champ personnalis\u00e9 \ud83d\udcbe<\/h3>\n<p id=\"9265\" class=\"graf graf--p graf-after--h3 translation-block\">Vous pouvez d\u00e9sormais cr\u00e9er des champs personnalis\u00e9s sp\u00e9cifiques sur les contacts, les comptes et les opportunit\u00e9s qui peuvent contenir des fichiers.<\/p>\n<p id=\"db1b\" class=\"graf graf--p graf-after--p translation-block\">Champs pour les offres, les propositions, les contrats ou toute autre documentation : <strong class=\"markup--strong markup--p-strong\">tous les fichiers peuvent \u00eatre organis\u00e9s proprement comme vous le souhaitez<\/strong>. \ud83d\udc4c<\/p>\n<p id=\"d036\" class=\"graf graf--p graf-after--p translation-block\">Les champs personnalis\u00e9s Fichiers permettent d'ajouter des fichiers par <strong class=\"markup--strong markup--p-strong\">drag and drop<\/strong>. Vous pouvez en cr\u00e9er autant que vous le souhaitez.<\/p>\n<figure id=\"bb7c\" class=\"graf graf--figure graf-after--p graf--trailing\">\n<div class=\"aspectRatioPlaceholder is-locked\" style=\"max-width: 700px; max-height: 642px;\">\n<div class=\"aspectRatioPlaceholder-fill\" style=\"padding-bottom: 91.7%;\"><\/div>\n<p class=\"translation-block\"><img class=\"graf-image\" src=\"https:\/\/cdn-images-1.medium.com\/max\/800\/1*_HbIo-ewDxqUyWRdiQ5_Lg.gif\"><\/p>\n<\/div>\n<\/figure>\n<\/div>\n<\/div>\n<\/section>\n<section class=\"section section--body\">\n<div class=\"section-divider\">\n<hr class=\"section-divider\">\n<\/div>\n<div class=\"section-content\">\n<div class=\"section-inner sectionLayout--insetColumn\">\n<h3 id=\"149c\" class=\"graf graf--h3 graf--leading\">Marquer les opportunit\u00e9s comme faites \u2705<\/h3>\n<p id=\"8ad8\" class=\"graf graf--p graf-after--h3 translation-block\">Hey closer ! \ud83d\udc4b Tes \u00e9tapes gagn\u00e9es et perdues sont-elles trop remplies ?<\/p>\n<p id=\"babd\" class=\"graf graf--p graf-after--p translation-block\">D\u00e9sormais, vous pouvez marquer les opportunit\u00e9s comme \u00e9tant termin\u00e9es pour <strong class=\"markup--strong markup--p-strong\">supprimer les opportunit\u00e9s gagn\u00e9es ou perdues de votre vue<\/strong>. Cela ne les supprimera pas et ne perturbera pas vos indicateurs.<\/p>\n<figure id=\"3aaf\" class=\"graf graf--figure graf-after--p\">\n<div class=\"aspectRatioPlaceholder is-locked\" style=\"max-width: 700px; max-height: 619px;\">\n<div class=\"aspectRatioPlaceholder-fill\" style=\"padding-bottom: 88.5%;\"><\/div>\n<p class=\"translation-block\"><img class=\"graf-image\" src=\"https:\/\/cdn-images-1.medium.com\/max\/800\/1*YIZnBBpuDqfyLBS5c9XmMg.gif\"><\/p>\n<\/div>\n<\/figure>\n<p id=\"a6fd\" class=\"graf graf--p graf-after--figure graf--trailing\"><strong class=\"markup--strong markup--p-strong translation-block\">BONUS :<\/strong> C'est \u00e9galement possible en vrac ! \ud83e\uddd9\u200d<\/p>\n<\/div>\n<\/div>\n<\/section>\n<section class=\"section section--body\">\n<div class=\"section-divider\">\n<hr class=\"section-divider\">\n<\/div>\n<div class=\"section-content\">\n<div class=\"section-inner sectionLayout--insetColumn\">\n<h3 id=\"720c\" class=\"graf graf--h3 graf--leading\">Fusionner les champs personnalis\u00e9s dans les campagnes d'emailing \ud83d\udc8c<\/h3>\n<p id=\"45bf\" class=\"graf graf--p graf-after--h3 translation-block\">Vous pouvez d\u00e9sormais fusionner toutes les donn\u00e9es dont vous disposez dans des campagnes d'e-mailing.<\/p>\n<p id=\"e7ae\" class=\"graf graf--p graf-after--p translation-block\">En effet, toutes les donn\u00e9es dont vous disposez peuvent \u00eatre utilis\u00e9es pour personnaliser vos courriels. Toutes les donn\u00e9es dont vous disposez peuvent \u00eatre utilis\u00e9es pour <strong class=\"markup--strong markup--p-strong\">personnaliser vos courriels<\/strong>. \u2728<\/p>\n<figure id=\"585f\" class=\"graf graf--figure graf-after--p graf--trailing\">\n<div class=\"aspectRatioPlaceholder is-locked\" style=\"max-width: 700px; max-height: 642px;\">\n<div class=\"aspectRatioPlaceholder-fill\" style=\"padding-bottom: 91.8%;\"><\/div>\n<p class=\"translation-block\"><img class=\"graf-image\" src=\"https:\/\/cdn-images-1.medium.com\/max\/800\/1*mqZYUUQsMJQAolyX4F8juQ.gif\"><\/p>\n<\/div>\n<\/figure>\n<\/div>\n<\/div>\n<\/section>\n<section class=\"section section--body\">\n<div class=\"section-divider\">\n<hr class=\"section-divider\">\n<\/div>\n<div class=\"section-content\">\n<div class=\"section-inner sectionLayout--insetColumn\">\n<h3 id=\"493a\" class=\"graf graf--h3 graf--leading\">Annuler votre importation \ud83d\udd04<\/h3>\n<p id=\"56bb\" class=\"graf graf--p graf-after--h3 translation-block\">Vous avez commis une erreur ?<\/p>\n<p id=\"6592\" class=\"graf graf--p graf-after--p translation-block\">Ne vous inqui\u00e9tez pas. Vous pouvez maintenant cliquer sur \"Supprimer l'importation\". C'est aussi simple que cela.<\/p>\n<\/div>\n<div class=\"section-inner sectionLayout--outsetColumn\">\n<figure id=\"49d3\" class=\"graf graf--figure graf--layoutOutsetCenter graf-after--p\">\n<div class=\"aspectRatioPlaceholder is-locked\" style=\"max-width: 1000px; max-height: 183px;\">\n<div class=\"aspectRatioPlaceholder-fill\" style=\"padding-bottom: 18.3%;\"><\/div>\n<p class=\"translation-block\"><img class=\"graf-image\" src=\"https:\/\/cdn-images-1.medium.com\/max\/1000\/1*eVf7b4dAAEQHbQJR8FgSsg.png\"><\/p>\n<\/div>\n<\/figure>\n<\/div>\n<div class=\"section-inner sectionLayout--insetColumn\">\n<p id=\"603d\" class=\"graf graf--p graf-after--figure\"><em class=\"markup--em markup--p-em translation-block\">Remarque : le bouton \"Supprimer l'importation\" \u00e9tait d\u00e9j\u00e0 affich\u00e9. Ce bouton \u00e9tait utilis\u00e9 pour supprimer l'enregistrement d'importation, et non les donn\u00e9es import\u00e9es. Cela a chang\u00e9 maintenant. <\/em>\ud83d\udc4d<\/p>\n<p id=\"8e72\" class=\"graf graf--p graf-after--p graf--trailing\"><strong class=\"markup--strong markup--p-strong translation-block\">TIP :<\/strong> Vous pouvez \u00e9galement filtrer vos contacts, comptes ou opportunit\u00e9s en fonction de l'\u00e9tiquette de l'importation et faire un nettoyage plus s\u00e9lectif en proc\u00e9dant \u00e0 des suppressions group\u00e9es. \ud83d\udca1<\/p>\n<\/div>\n<\/div>\n<\/section>\n<section class=\"section section--body\">\n<div class=\"section-divider\">\n<hr class=\"section-divider\">\n<\/div>\n<div class=\"section-content\">\n<div class=\"section-inner sectionLayout--insetColumn\">\n<h3 id=\"273e\" class=\"graf graf--h3 graf--leading\">Une s\u00e9rie d'am\u00e9liorations et de corrections de bugs<\/h3>\n<p id=\"010b\" class=\"graf graf--p graf-after--h3 translation-block\">Nous avons am\u00e9lior\u00e9 les performances ici et l\u00e0, corrig\u00e9 les bogues que vous nous avez signal\u00e9s, ajust\u00e9 certains flux d'applications, et bien plus encore.<\/p>\n<p id=\"849a\" class=\"graf graf--p graf-after--p translation-block\">Quelques points forts parmi les nombreuses am\u00e9liorations que nous avons exp\u00e9di\u00e9es :<\/p>\n<ul class=\"postList\">\n<li id=\"026d\" class=\"graf graf--li graf-after--p translation-block\">Voir qui ajoute ou retire un coll\u00e8gue d'un compte \ud83d\udc40<\/li>\n<li id=\"ae41\" class=\"graf graf--li graf-after--li translation-block\">Copier les adresses \u00e9lectroniques dans le presse-papiers en un seul clic \ud83d\udccb<\/li>\n<li id=\"e0e0\" class=\"graf graf--li graf-after--li translation-block\">Am\u00e9lioration de la comptabilit\u00e9, des remises et de la facturation de la TVA \ud83d\udcb1<\/li>\n<li id=\"e30c\" class=\"graf graf--li graf-after--li translation-block\">Diff\u00e9rentes options d'alignement du texte pour l'\u00e9cran de composition d'un e-mail \ud83d\udcc3<\/li>\n<li id=\"f334\" class=\"graf graf--li graf-after--li translation-block\">Permettre aux clients de se r\u00e9abonner eux-m\u00eames aux campagnes d'emailing \ud83d\udd04<\/li>\n<\/ul>\n<p id=\"9e61\" class=\"graf graf--p graf-after--li graf--trailing translation-block\">Comme toujours, n'h\u00e9sitez pas \u00e0 nous faire part de vos commentaires - nous en profitons !<\/p>\n<\/div>\n<\/div>\n<\/section>\n<section class=\"section section--body\">\n<div class=\"section-divider\">\n<hr class=\"section-divider\">\n<\/div>\n<div class=\"section-content\">\n<div class=\"section-inner sectionLayout--insetColumn\">\n<h3 id=\"f272\" class=\"graf graf--h3 graf--leading\">Prochainement... \ud83e\udd41<\/h3>\n<ul class=\"postList\">\n<li id=\"0049\" class=\"graf graf--li graf-after--h3 translation-block\">Filtrez de toutes les mani\u00e8res possibles et imaginables \ud83d\ude32<\/li>\n<li id=\"41a4\" class=\"graf graf--li graf-after--li translation-block\">Approfondir et agir sur les r\u00e9sultats de la campagne d'emailing \ud83d\udc8c<\/li>\n<li id=\"d84c\" class=\"graf graf--li graf-after--li translation-block\">R\u00e9p\u00e9ter les t\u00e2ches plus rapidement \u23f0<\/li>\n<li id=\"69a3\" class=\"graf graf--li graf-after--li translation-block\">Enregistrer les filtres pour cr\u00e9er des segments \ud83d\udcbe<\/li>\n<li id=\"0458\" class=\"graf graf--li graf-after--li graf--trailing translation-block\">Importer des donn\u00e9es plus facilement \u2728<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/section>\n<\/section>\n<\/article>","protected":false},"excerpt":{"rendered":"<p>Be in control of your CRM A power-up for your tasks, opportunities, files and emails. You got it, Gandalf \ud83e\uddd9\u200d [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":56040,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"wl_entities_gutenberg":"","footnotes":""},"categories":[64],"tags":[],"wl_entity_type":[122],"class_list":["post-56039","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-product-update","wl_entity_type-article"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Be in control of your CRM | Salesflare Blog<\/title>\n<meta name=\"description\" content=\"A power-up for your tasks, opportunities, files and emails. Bulk actions. Files custom field. Mark opportunities as done. 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