{"id":64778,"date":"2026-01-02T15:38:50","date_gmt":"2026-01-02T14:38:50","guid":{"rendered":"https:\/\/blog.salesflare.com\/top-crm-tools"},"modified":"2026-02-01T14:30:17","modified_gmt":"2026-02-01T13:30:17","slug":"top-crm-tools","status":"publish","type":"post","link":"https:\/\/blog.salesflare.com\/de\/top-crm-tools","title":{"rendered":"Die 7 wichtigsten CRM-Tools im Jahr 2026"},"content":{"rendered":"<h1>7 Top CRM Tools in 2026<\/h1>\n<h2 class=\"h2-subheader\">and how to pick the one that\u2019s best for you<\/h2>\n<p data-block-id=\"apcbo\" class=\"translation-block\">Are you looking for the best CRM tool for your business?<\/p>\n<p data-block-id=\"e5d4q\" class=\"translation-block\">There are 700+ out there today (!), so it can be hard to pick the right one.<\/p>\n<p data-block-id=\"7vkce\" class=\"translation-block\">That\u2019s why I\u2019ll clearly explain when to go with which CRM tool. \ud83d\udc48<\/p>\n<p data-block-id=\"6dpul\" class=\"translation-block\">I\u2019ll also compare the top choices by combining their review scores on several independent platforms. \ud83e\udd47<\/p>\n<p data-block-id=\"15ibc\" class=\"translation-block\">Here we go \ud83d\udc47<\/p>\n<hr>\n<h2 id=\"245n6\" data-block-id=\"245n6\">Choosing and ranking CRM tools: methodology<\/h2>\n<p data-block-id=\"86q17\" class=\"translation-block\">There are <strong>three questions<\/strong> to consider when choosing a great CRM tool:<\/p>\n<ol type=\"1\">\n<li class=\"translation-block\">Does it work for your use case and business?<\/li>\n<li class=\"translation-block\">Does it fit with the rest of your sales toolset?<\/li>\n<li class=\"translation-block\">Is it a good CRM tool overall?<\/li>\n<\/ol>\n<p data-block-id=\"123ki\">To answer question 1, start from <strong>your exact use case <\/strong>and <strong class=\"translation-block\">your type of business:<\/strong><\/p>\n<ul>\n<li class=\"translation-block\">Are you a small or medium-sized business (SMB) actively selling B2B? <u><a href=\"#7asjt\">Salesflare<\/a><\/u> will probably be best for you.<\/li>\n<li class=\"translation-block\">Are you in real estate instead? Check out <u><a href=\"https:\/\/blog.salesflare.com\/crm-examples#30lvd\">our review of Propertybase in this article<\/a><\/u>.<\/li>\n<li class=\"translation-block\">Are you in another type of B2C business and need something for sales? Have a look at <u><a href=\"#d6du1\">Pipedrive<\/a><\/u> or <u><a href=\"#ftel7\">Freshworks CRM<\/a><\/u>. (Or you can also check out these full lists of <u><a href=\"https:\/\/blog.salesflare.com\/best-sales-crm\">the best sales CRMs<\/a><\/u> and <u><a href=\"https:\/\/blog.salesflare.com\/best-lead-management-software\">best lead tracking software<\/a><\/u>.)<\/li>\n<li class=\"translation-block\">Are you an SMB but more focused on marketing automation? Have a look at <u><a href=\"#1rscf\">HubSpot<\/a><\/u> or <u><a href=\"#4f1jn\">ActiveCampaign<\/a><\/u>.<\/li>\n<li class=\"translation-block\">You want something that can do literally everything and is not built for anything in particular? Sounds like <u><a href=\"#ahg62\">Zoho CRM Plus<\/a><\/u>.<\/li>\n<li class=\"translation-block\">Are you working for a company with 200+ employees? You\u2019ll probably need an enterprise software like <u><a href=\"#cmg82\">Salesforce<\/a><\/u>.<\/li>\n<\/ul>\n<p data-block-id=\"e4kfr\" class=\"translation-block\">To answer question 2, consider whether the CRM tools you are looking at are a <strong>great fit for your sales toolset<\/strong>. I have written dedicated breakdowns for the following:<\/p>\n<ul>\n<li class=\"translation-block\"><u><a href=\"https:\/\/blog.salesflare.com\/best-outlook-crm\">For Outlook<\/a><\/u><\/li>\n<li class=\"translation-block\"><u><a href=\"https:\/\/blog.salesflare.com\/best-crm-for-gmail\">For Gmail<\/a><\/u> \/ <u><a href=\"https:\/\/blog.salesflare.com\/best-google-crm\">For Google Workspace<\/a><\/u><\/li>\n<li class=\"translation-block\"><u><a href=\"https:\/\/blog.salesflare.com\/best-linkedin-crm-integrations\">For LinkedIn<\/a><\/u><\/li>\n<li class=\"translation-block\"><u><a href=\"https:\/\/blog.salesflare.com\/best-mobile-crm-app\">For your mobile phone<\/a><\/u><\/li>\n<\/ul>\n<p data-block-id=\"fotas\" class=\"translation-block\">And finally, for question 3, you can look for platforms that are <strong>well rated<\/strong> by their users across platforms. For this, <strong>check out the CRM tools in this list<\/strong> and their global review ratings.<\/p>\n<p data-block-id=\"3o1n9\" class=\"translation-block\">These <strong>global review ratings<\/strong> are obtained by combining three ratings into one:<\/p>\n<ul>\n<li class=\"translation-block\">Product rating, from the #1 B2B software review site (G2)<\/li>\n<li class=\"translation-block\">Mobile app rating, from the #1 mobile app store (Google Play)<\/li>\n<li class=\"translation-block\">Email plugin rating, from the #1 email plugin marketplace (Google Workspace Marketplace)<\/li>\n<\/ul>\n<p data-block-id=\"a9nrg\" class=\"translation-block\">That way you know you get a CRM tool that performs on all fronts. \u2b50\u2b50\u2b50\u2b50\u2b50<\/p>\n<hr>\n<h2 id=\"61pq0\" data-block-id=\"61pq0\">The 7 best CRM tools ranked<\/h2>\n<p data-block-id=\"b9oau\" class=\"translation-block\">To compile this ranking, I went through a list of around 700 possible CRMs to make a pre-selection. Then I tested every one of the 7 selected CRM tools first hand and researched them in detail for you below.<\/p>\n<p data-block-id=\"dbpji\" class=\"translation-block\">Don\u2019t want to read the whole comparison? \ud83e\udd13<\/p>\n<p data-block-id=\"c8u0d\" class=\"translation-block\">The top 7 best CRM tools in 2026 are:<\/p>\n<ol type=\"1\">\n<li class=\"translation-block\"><u><a href=\"#7asjt\">Salesflare: 9.7\/10<\/a><\/u> \ud83c\udfc6<\/li>\n<li class=\"translation-block\"><u><a href=\"#cmg82\">Salesforce: 8.7\/10<\/a><\/u><\/li>\n<li class=\"translation-block\"><u><a href=\"#1rscf\">HubSpot CRM &amp; Sales Hub: 8.6\/10<\/a><\/u><\/li>\n<li class=\"translation-block\"><u><a href=\"#4f1jn\">ActiveCampaign: 8.5\/10<\/a><\/u><\/li>\n<li class=\"translation-block\"><u><a href=\"#ftel7\">Freshworks CRM: 8.3\/10<\/a><\/u><\/li>\n<li class=\"translation-block\"><u><a href=\"#ahg62\">Zoho CRM Plus: 7.7\/10<\/a><\/u><\/li>\n<li class=\"translation-block\"><u><a href=\"#d6du1\">Pipedrive: 6.6\/10<\/a><\/u><\/li>\n<\/ol>\n<p data-block-id=\"5l8rl\" class=\"translation-block\">Want to dig into the details? Read on! \ud83d\udc47<\/p>\n<hr>\n<h3 id=\"7asjt\" data-block-id=\"7asjt\"><strong><u><a href=\"https:\/\/salesflare.com\/de\">1. Salesflare [9.7\/10]<\/a><\/u> \ud83c\udfc6<\/strong><\/h3>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_481\/salesflare-new-homepage_f7ae91fcb03f8da6bca69d08cb24e93d_800.jpg\" alt=\"Salesflare CRM homepage\"><figcaption class=\"translation-block\">Manage your leads like a pro through a visual pipeline \u2728<\/figcaption><\/figure>\n<p data-block-id=\"1ti6o\" class=\"translation-block\">Salesflare is a dedicated sales CRM tool that was built from the ground up to help your sales team build better relationships and sell more, while requiring <strong>very little of that dreaded data input<\/strong>.<\/p>\n<p data-block-id=\"497nu\" class=\"translation-block\">It\u2019s made to pull all the data together from where it already is (your <u><a href=\"https:\/\/blog.salesflare.com\/?p=59425\">Office 365<\/a><\/u> or <u><a href=\"https:\/\/blog.salesflare.com\/?p=59084\">Google email<\/a><\/u>, calendar, phone, social media, company databases, email signatures, <a href=\"https:\/\/blog.salesflare.com\/best-email-trackers\">email &amp; web tracking<\/a>, \u2026) and uses that to help you <strong>follow up your leads in a better way<\/strong>.<\/p>\n<p data-block-id=\"2rjhk\" class=\"translation-block\">The flip side is that some companies are <strong>not used to sharing this much information<\/strong> within the team, although this has been changing dramatically in recent years, and Salesflare has introduced a new permissions system for companies who want to limit some of that newly created transparency.<\/p>\n<p data-block-id=\"3qjts\" class=\"translation-block\">\u201cI have examined several CRMs. Signed up for Hubspot. Seemed good, but many limitations, and much less automation. Actually purchased a subscription for Salesforce. Seemed so cool, but a difficult integration with my Outlook for <a href=\"https:\/\/blog.salesflare.com\/best-crm-for-mac\">Mac<\/a> Office 365, and a very large learning curve. Labor intensive data entry, compared to Salesflare. Salesflare seems much more intuitive and taking advantage of AI at tremendously affordable costs.\u201d <a href=\"https:\/\/www.g2.com\/products\/salesflare\/reviews\/754589\">writes Rocco D.<\/a>, business developer at a building product company, about Salesflare.<\/p>\n<h4 id=\"6bv48\" data-block-id=\"6bv48\">Testing it out<\/h4>\n<p data-block-id=\"97de3\" class=\"translation-block\">When you jump into Salesflare, the first thing you\u2019ll notice is how much work it does for you right away. Hook up your email and social accounts, and you can watch it create a full-blown contact list on its own. You won\u2019t have to lift a finger to get phone numbers, company details, or anything else\u2026 it\u2019ll just be there.<\/p>\n<p data-block-id=\"5r3uc\" class=\"translation-block\">The tracking is awesome. It keeps a running history of all your emails and meetings with people, so you can see the entire relationship in one spot. No more \u201cWait, what did we talk about last?\u201d moments. You might also get a little obsessed with the <a href=\"https:\/\/blog.salesflare.com\/best-email-trackers\">email tracking<\/a>; seeing who opened your messages helps you figure out who\u2019s genuinely interested.<\/p>\n<p data-block-id=\"cfen4\" class=\"translation-block\">You\u2019ll find the whole tool is super easy to get the hang of. It\u2019s not overwhelming, and you get a clear view of your pipeline and what you need to do next. It really will feel like having a personal assistant who handles the boring stuff so you can actually focus on selling.<\/p>\n<h4 id=\"31mru\" data-block-id=\"31mru\">Scoring<\/h4>\n<p data-block-id=\"90n94\" class=\"translation-block\">Salesflare\u2019s G2 review scoring:<\/p>\n<ul>\n<li class=\"translation-block\">Ease of Use: 9.5<\/li>\n<li class=\"translation-block\">Ease of Setup: 9.5<\/li>\n<li class=\"translation-block\">Meets Requirements: 9.3<\/li>\n<li class=\"translation-block\">Quality of Support: 9.7<\/li>\n<li class=\"translation-block\">Ease of Doing Business With: 9.9<\/li>\n<li class=\"translation-block\">Ease of Admin: 9.5<\/li>\n<\/ul>\n<p data-block-id=\"fh9im\" class=\"translation-block\">Salesflare\u2019s review ratings:<\/p>\n<ul>\n<li class=\"translation-block\">Product (G2): 9.6\/10<\/li>\n<li class=\"translation-block\">Mobile app (Google Play): 4.8\/5 \u2192 9.6\/10<\/li>\n<li class=\"translation-block\">Email plugin (Google Workspace): 5\/5 \u2192 10\/10<\/li>\n<li><strong class=\"translation-block\">FINAL REVIEW SCORE: 9.7\/10<\/strong><\/li>\n<\/ul>\n<h4 id=\"1k093\" data-block-id=\"1k093\">Pricing<\/h4>\n<p data-block-id=\"5r7tf\" class=\"translation-block\">Price of the Pro plan:<\/p>\n<ul>\n<li><strong class=\"translation-block\">$49\/user\/month<\/strong> (billed annually)<\/li>\n<li><strong class=\"translation-block\">$64\/user\/month<\/strong> (billed monthly)<\/li>\n<\/ul>\n<h4 id=\"b96sk\" data-block-id=\"b96sk\">Try Salesflare<\/h4>\n<p data-block-id=\"710pb\" class=\"translation-block\">If you don\u2019t sell B2B (aka to other businesses) and don\u2019t do active sales, one of the below CRM tools might then be a better fit for you. But, if you do actively sell B2B, <u><a href=\"https:\/\/salesflare.com\/de\/get\/crm-b329\">give Salesflare a try<\/a><\/u>.<\/p>\n<p data-block-id=\"b9pvm\">It only takes a few minutes to <strong><u><a href=\"https:\/\/app.salesflare.com\/#\/signup\/\">start a Salesflare trial<\/a><\/u><\/strong> and follow up your leads in a better way.<strong class=\"translation-block\">\ud83d\udc48<\/strong><\/p>\n<p data-block-id=\"14h5p\" class=\"translation-block\">I guarantee you won\u2019t find any better CRM tool! \ud83d\udc4c<\/p>\n<p data-block-id=\"9e0fk\" class=\"translation-block\">\n    <figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\">\n      <a href=\"https:\/\/salesflare.com\">\n        <picture>\n          <source \n            srcset=\"https:\/\/lib.salesflare.com\/images\/salesflare-awards-transparent-2024-800.avif 1x, \n                    https:\/\/lib.salesflare.com\/images\/salesflare-awards-transparent-2024-1600.avif 2x\" \n            type=\"image\/avif\" \/>\n          <source \n            srcset=\"https:\/\/lib.salesflare.com\/images\/salesflare-awards-transparent-2024-800.png 1x, \n                    https:\/\/lib.salesflare.com\/images\/salesflare-awards-transparent-2024-1600.png 2x\" \n            type=\"image\/png\" \/>\n          <img decoding=\"async\" \n            src=\"https:\/\/lib.salesflare.com\/images\/salesflare-awards-transparent-2024-800.png\" \n            srcset=\"https:\/\/lib.salesflare.com\/images\/salesflare-awards-transparent-2024-800.png 1x, \n                    https:\/\/lib.salesflare.com\/images\/salesflare-awards-transparent-2024-1600.png 2x\" \n            alt=\"Salesflare Awards 2024\" \/>\n        <\/picture>\n      <\/a>\n      <figcaption>\n        Some of the awards Salesflare has received for its ease of use, ease of implementation, and quality of support.\n      <\/figcaption>\n    <\/figure><\/p>\n<p data-block-id=\"57q8u\" class=\"translation-block\"><figure class=\"try-it-button-figure\" style=\"text-align: center; margin-bottom: 40px; margin-top: 40px !important;\">\n  <a class=\"try-it-button btn-link\" href=\"https:\/\/app.salesflare.com\/#\/signup\/\" target=\"_blank\" title=\"Try it for free\" style=\"height: 48px;\">\n    <div class=\"menu-btn-table\">\n      <div class=\"menu-btn-cell\">\n        <div\n          class=\"menu-item menu-item-type-custom menu-item-object-custom menu-btn-container btn try-it-button\"\n          style=\"display: inline-flex; align-items: center; justify-content: center; min-height: 46px; padding: 0 24px; background-color: #0053ff; color: #fff;\">\n          <span style=\"font-weight: 700; font-size: 18px; line-height: 1;\">\n            Try it for free\n          <\/span>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/a>\n<\/figure><\/p>\n<hr>\n<h3 id=\"f73ck\" data-block-id=\"f73ck\"><strong><a href=\"https:\/\/www.salesforce.com\/\">2. Salesforce [8.7\/10]<\/a><\/strong><\/h3>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_481\/salesforce-homepage_0586060f20e1d412c2ad40568ebdc4ce_800.jpg\" alt=\"homepage of Salesforce's CRM tool\"><\/figure>\n<p data-block-id=\"31pnp\" class=\"translation-block\">Salesforce is <strong>the biggest CRM company<\/strong> in the world, controlling about 20% of the market. Its stock ticker is even \u201cCRM\u201d and it was the pioneer in bringing CRM software <a href=\"https:\/\/blog.salesflare.com\/best-cloud-based-crm\">to the cloud<\/a>, so I definitely can\u2019t compile a list of CRM tools without mentioning it.<\/p>\n<p data-block-id=\"607jq\" class=\"translation-block\">While, in the first few years of its existence, Salesforce was focused on small businesses, it has since shifted its <strong>focus on enterprises<\/strong>. This also immediately explains why it\u2019s forte is extreme customizability (provided you pay a team of consultants to do that) and why it has positioned itself to be the one business software vendor that offers a solution to all your business needs.<\/p>\n<p data-block-id=\"840jd\" class=\"translation-block\">Salesforce does still offer a solution to small businesses today, called Salesforce Essentials, a limited version of the full customer platform. Compared to other CRM tools in this list however, it <strong>lacks in user friendliness<\/strong> and is <strong>not really customized for sales teams<\/strong>.<\/p>\n<p data-block-id=\"7lrad\" class=\"translation-block\">This frustration with Salesforce is actually <strong>one of the reasons why we started building Salesflare<\/strong>, and \u2013 perhaps not surprisingly \u2013 why many of our customers find <u><a href=\"https:\/\/salesflare.com\/de\">Salesflare<\/a><\/u> while looking for a better alternative.<\/p>\n<p data-block-id=\"4c717\" class=\"translation-block\">If extreme customizability is however your thing, or you\u2019re working at a corporate, Salesforce might still be the best choice for you. But before signing any contract, <u><a href=\"https:\/\/blog.salesflare.com\/?p=57899\">read this guide to the small print<\/a><\/u> first.<\/p>\n<p data-block-id=\"cci59\" class=\"translation-block\">\u201cOne of the most significant advantages of Sales Cloud is its high level of customizability. As an admin, I appreciate how easy it is to tailor the platform to meet the unique needs of my organization. From creating custom objects, fields, and page layouts to building complex automations with Process Builder or Flows, the flexibility it offers is unmatched.\u201d <a href=\"https:\/\/www.g2.com\/products\/salesforce-salesforce-sales-cloud\/reviews\/salesforce-sales-cloud-review-10274467\">writes Shireen S.<\/a>, senior Salesforce administrator of a school network, about Salesforce Sales Cloud.<\/p>\n<h4 id=\"15o8p\" data-block-id=\"15o8p\">Testing it out<\/h4>\n<p data-block-id=\"3omqj\" class=\"translation-block\">From the get-go, it was obvious how much you can tailor Salesforce to your needs. But honestly, getting it set up took some real effort. I had to navigate choosing modules and customizing fields, and their help guides became my best friend. It\u2019s a powerful tool, but it can feel a bit overwhelming at first.<\/p>\n<p data-block-id=\"f9g6l\" class=\"translation-block\">Once it was configured, though, its flexibility was a huge plus. I was able to shape our sales pipeline and reporting to fit our team perfectly. Connecting it to other apps like Marketing Cloud and Service Cloud was also a major win, creating one central place for all our customer info. The seamless integration is impressive, but it definitely feels like you\u2019d need a dedicated admin to handle it all.<\/p>\n<p data-block-id=\"jo5t\" class=\"translation-block\">Even with that initial hurdle, the reporting and automation made a real difference. The customizable dashboards gave me a great, high-level view of our performance. That said, Salesforce is clearly built for larger teams with more complex demands.<\/p>\n<h4 id=\"5694u\" data-block-id=\"5694u\">Scoring<\/h4>\n<p data-block-id=\"92m7b\" class=\"translation-block\">Salesforce\u2019s G2 review scoring:<\/p>\n<ul>\n<li class=\"translation-block\">Ease of Use: 8.1<\/li>\n<li class=\"translation-block\">Ease of Setup: 7.5<\/li>\n<li class=\"translation-block\">Meets Requirements: 8.8<\/li>\n<li class=\"translation-block\">Quality of Support: 8.2<\/li>\n<li class=\"translation-block\">Ease of Doing Business With: 8.3<\/li>\n<li class=\"translation-block\">Ease of Admin: 8.0<\/li>\n<\/ul>\n<p data-block-id=\"8bp5l\" class=\"translation-block\">Salesforce\u2019s review ratings:<\/p>\n<ul>\n<li class=\"translation-block\">Product (G2): 8.2\/10<\/li>\n<li class=\"translation-block\">Mobile app (Google Play): 4.2\/5 \u2192 8.4\/10<\/li>\n<li class=\"translation-block\">Email plugin (Google Workspace): 4.7\/5 \u2192 9.4\/10<\/li>\n<li><strong class=\"translation-block\">FINAL REVIEW SCORE: 8.7\/10<\/strong><\/li>\n<\/ul>\n<h4 id=\"5bmmo\" data-block-id=\"5bmmo\">Pricing<\/h4>\n<p data-block-id=\"c1aee\" class=\"translation-block\">Price of the Pro plan (Salesforce Sales Cloud Pro Suite):<\/p>\n<ul>\n<li><strong class=\"translation-block\">$100\/user\/month<\/strong> (only billed annually)<\/li>\n<\/ul>\n<hr>\n<h3 id=\"1rscf\" data-block-id=\"1rscf\"><strong><a href=\"https:\/\/www.hubspot.com\/products\/sales\">3. HubSpot CRM &amp; Sales Hub [8.6\/10]<\/a><\/strong><\/h3>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_481\/hubspot-homepage_450f2f65f5db7068e478c3ff854499a7_800.jpg\" alt=\"HubSpot CRM homepage\"><\/figure>\n<p data-block-id=\"atr55\" class=\"translation-block\">HubSpot\u00a0is a <strong>marketing automation platform <\/strong>turned <em>everything<\/em> platform. It was founded in 2005 to make marketing automation easier.<\/p>\n<p data-block-id=\"8mnlq\" class=\"translation-block\">Nowadays, HubSpot\u2019s main selling point is offering an <strong>all-in-one solution<\/strong>, including marketing, sales, service and operations. If you don\u2019t like using different apps and integrating them (using tools like Zapier and native integrations), then HubSpot might be the CRM tool you\u2019re looking for.<\/p>\n<p data-block-id=\"f59o3\" class=\"translation-block\">\u201cWe like HubSpot generally as a CRM. It is dynamic to different selling situations, they\u2019ve made great changes recently with the sales workspace, lead pipelines, etc. It\u2019s a strong tool for the widest number of sales use cases that I have come across. Small and large companies stand to benefit greatly from HubSpot as a CRM.\u201d <a href=\"https:\/\/www.g2.com\/products\/hubspot-sales-hub\/reviews\/hubspot-sales-hub-review-11293842\">writes Tanner S.<\/a>, director of sales of a mechanical services company, about HubSpot Sales Hub.<\/p>\n<p data-block-id=\"54bei\" class=\"translation-block\">The flip side of the coin is that HubSpot\u2019s software is <strong>extremely expensive<\/strong>. Yes, it\u2019s CRM tool is free, but it\u2019s only practically comparable to the others in this list if you buy it together with the Sales Hub. And if you want to actually <a href=\"https:\/\/blog.salesflare.com\/benefits-of-crm\">reap the benefits<\/a> of the all-in-one platform, you need to pay up for the other Hubs too.<\/p>\n<p data-block-id=\"80pu8\" class=\"translation-block\">On top of that, you\u2019ll find that the different tools in the platform <strong>do not compare<\/strong> to their more polished, feature-rich and usually cheaper competitors.<\/p>\n<p data-block-id=\"abf0g\" class=\"translation-block\">Actually, if you have some ideas of what functionality you need (a CRM tool, lead forms, landing pages, automated emails or maybe newsletters, \u2026), hit us up on the chat and <strong>we\u2019ll help you come up with the perfect sales-marketing stack<\/strong>. I guarantee that it\u2019ll be better and cheaper\u2026 and easy to integrate.<\/p>\n<h4 id=\"46o9o\" data-block-id=\"46o9o\">Testing it out<\/h4>\n<p data-block-id=\"f8ntq\" class=\"translation-block\">When I tried out HubSpot CRM &amp; Sales Hub, getting it set up felt pretty easy, especially compared to some of the more complex CRM tools out there. I really liked the clean look and how quickly I could start keeping tabs on leads. HubSpot packs a lot of different tools into one system, from the CRM to marketing automation, and they were all connected right from the start.<\/p>\n<p data-block-id=\"fk9ga\" class=\"translation-block\">The CRM itself felt pretty straightforward to use. I especially liked the features for managing tasks and meetings, which made it simple to plan follow-ups and set reminders. It was great having all my sales tools in one place, so I didn\u2019t have to keep switching between different apps.<\/p>\n<p data-block-id=\"go66\" class=\"translation-block\">However, my enthusiasm hit a speed bump when I explored the more advanced features. To unlock things like serious marketing automation or customer service ticketing, you have to subscribe to additional \u201cHubs.\u201d While the core CRM is a great starting point, the platform can get pricey, and quickly, as you grow. The other downside? As you bolt on more features, the sleek, simple dashboard starts to feel a bit more crowded and complex to navigate.<\/p>\n<h4 id=\"125lo\" data-block-id=\"125lo\">Scoring<\/h4>\n<p data-block-id=\"absu3\" class=\"translation-block\">HubSpot\u2019s G2 review scoring:<\/p>\n<ul>\n<li class=\"translation-block\">Ease of Use: 8.6<\/li>\n<li class=\"translation-block\">Ease of Setup: 8.3<\/li>\n<li class=\"translation-block\">Meets Requirements: 8.5<\/li>\n<li class=\"translation-block\">Quality of Support: 8.5<\/li>\n<li class=\"translation-block\">Ease of Doing Business With: 8.7<\/li>\n<li class=\"translation-block\">Ease of Admin: 8.6<\/li>\n<\/ul>\n<p data-block-id=\"241qs\" class=\"translation-block\">HubSpot\u2019s review ratings:<\/p>\n<ul>\n<li class=\"translation-block\">Product (G2): 8.5\/10<\/li>\n<li class=\"translation-block\">Mobile app (Google Play): 4.6\/5 \u2192 9.2\/10<\/li>\n<li class=\"translation-block\">Email plugin (Google Workspace): 4.0\/5 \u2192 8.0\/10<\/li>\n<li><strong class=\"translation-block\">FINAL REVIEW SCORE: 8.6\/10<\/strong><\/li>\n<\/ul>\n<h4 id=\"9rd0e\" data-block-id=\"9rd0e\">Pricing<\/h4>\n<p data-block-id=\"b8joc\" class=\"translation-block\">Price of the Pro plan (HubSpot Sales Hub Professional):<\/p>\n<ul>\n<li><strong class=\"translation-block\">$90\/seat\/month<\/strong> (billed annually)<\/li>\n<li><strong class=\"translation-block\">$100\/seat\/month<\/strong> (billed monthly, but with annual commitment)<\/li>\n<\/ul>\n<p data-block-id=\"99npa\"><strong class=\"translation-block\">+ an extra required fee of $1500 for onboarding<\/strong><\/p>\n<hr>\n<h3 id=\"4f1jn\" data-block-id=\"4f1jn\"><strong><a href=\"https:\/\/www.activecampaign.com\/feature\/sales-crm\">4. ActiveCampaign [8.5\/10]<\/a><\/strong><\/h3>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_481\/activecampaign-homepage_38cf5e3c7d96e490139efcb2c22281b4_800.PNG\" alt=\"ActiveCampaign homepage\"><\/figure>\n<p data-block-id=\"euffu\" class=\"translation-block\">ActiveCampaign is an email marketing\/automation platform, founded in 2003. It now brands itself as a <strong>customer experience automation (CXA)<\/strong> platform, to cover its expanding range of functionality.<\/p>\n<p data-block-id=\"dsinl\" class=\"translation-block\">ActiveCampaign added a sales-focused CRM tool to its offering in 2014, as a sales focused add-on to the rest of the platform. This <strong>integration<\/strong> between email automation and CRM is probably its main forte.<\/p>\n<p data-block-id=\"2hobk\" class=\"translation-block\">Setting up ActiveCampaign is not a light task and its software may become <strong>overwhelming<\/strong>, while the CRM aspect itself on the other hand <strong>will not be as feature rich<\/strong> compared to the other CRM tools in this list.<\/p>\n<p data-block-id=\"aoclk\" class=\"translation-block\">When people compare ActiveCampaign to Salesflare, which also offers automated emails and email sequences, my advice is usually simple: if you\u2019re an ecommerce company or B2C company, or you need very complex or very high volume email automation, ActiveCampaign is probably what you\u2019re looking for. If you\u2019re a B2B company with an active sales team and the need to automate more personal emails, then go with <u><a href=\"https:\/\/salesflare.com\/de\">Salesflare<\/a><\/u>.<\/p>\n<h4 id=\"bnmsc\" data-block-id=\"bnmsc\">Testing it out<\/h4>\n<p data-block-id=\"6cp06\" class=\"translation-block\">When I tested ActiveCampaign, I found its strength to be in email marketing and automation. The CRM aspect, while functional, seemed to be a secondary focus. Setting it up required some effort, particularly when customizing automation flows and integrating them with the CRM.<\/p>\n<p data-block-id=\"d2rtc\" class=\"translation-block\">What was notable to me was the integration between the email marketing and CRM features. I could build detailed workflows that automatically assigned tasks and leads based on how recipients interacted with our emails. This helped in nurturing leads and moving them through the sales funnel with less manual input.<\/p>\n<p data-block-id=\"3anq6\" class=\"translation-block\">On the flip side, the sales pipeline and contact management tools felt a little basic. If you\u2019re coming from a dedicated CRM platform, you might find them lacking some of the more advanced features. So, here\u2019s my take: if your world revolves around email campaigns and you want to automate as much of that as possible, ActiveCampaign is a fantastic choice. But if you\u2019re looking for a tool with deep and detailed sales tracking and reporting, you might find it doesn\u2019t quite have the depth your team needs.<\/p>\n<h4 id=\"arpsq\" data-block-id=\"arpsq\">Scoring<\/h4>\n<p data-block-id=\"fueun\" class=\"translation-block\">ActiveCampaign\u2019s G2 review scoring:<\/p>\n<ul>\n<li class=\"translation-block\">Ease of Use: 8.7<\/li>\n<li class=\"translation-block\">Ease of Setup: 8.5<\/li>\n<li class=\"translation-block\">Meets Requirements: 9.1<\/li>\n<li class=\"translation-block\">Quality of Support: 9.1<\/li>\n<li class=\"translation-block\">Ease of Doing Business With: 9.2<\/li>\n<li class=\"translation-block\">Ease of Admin: 8.7<\/li>\n<\/ul>\n<p data-block-id=\"d06cg\" class=\"translation-block\">ActiveCampaign\u2019s review ratings:<\/p>\n<ul>\n<li class=\"translation-block\">Product (G2): 8.9\/10<\/li>\n<li class=\"translation-block\">Mobile app (Google Play): 4.3\/5 \u2192 8.6\/10<\/li>\n<li class=\"translation-block\">Email plugin (Google Workspace): 4.0\/5 \u2192 8.0\/10<\/li>\n<li><strong class=\"translation-block\">FINAL REVIEW SCORE: 8.5\/10<\/strong><\/li>\n<\/ul>\n<h4>Pricing<\/h4>\n<p class=\"translation-block\">Pricing of the Pro plan (ActiveCampaign Pro plan with the \u201cEnhanced CRM\u201d add-in that includes \u201cPipelines &amp; sales engagement\u201d):<\/p>\n<ul>\n<li><strong class=\"translation-block\">$260\/month<\/strong> (billed annually, with max. 2500 contacts &amp; 6 users included)<\/li>\n<li><strong class=\"translation-block\">$294\/month<\/strong> (billed monthly with annual commitment, with max. 2500 contacts &amp; 6 users included)<\/li>\n<\/ul>\n<hr>\n<h3 id=\"ftel7\" data-block-id=\"ftel7\"><strong><a href=\"https:\/\/www.freshworks.com\/crm\/sales\/\">5. Freshworks CRM [8.3\/10]<\/a><\/strong><\/h3>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_481\/freshsales-homepage_cbe124bee54757803f8a7a5b10ee2a52_800.jpg\" alt=\"Freshworks CRM homepage\"><\/figure>\n<p data-block-id=\"6m0oa\" class=\"translation-block\">Freshworks CRM is a <u><a href=\"https:\/\/blog.salesflare.com\/?p=61718\">sales CRM<\/a><\/u> from Freshworks, the company behind \/ initially called Freshdesk. Freshworks was founded in 2010 to provide a better, cheaper solution for <strong>customer service<\/strong> teams.<\/p>\n<p data-block-id=\"7tovv\" class=\"translation-block\">Freshworks\u2019 main selling point is its <strong>feature depth<\/strong>. It has also managed to offer this range of functionality through an easier to use interface than its competitors\/predecessors from the same city (Chennai, India), Zoho.<\/p>\n<p data-block-id=\"der59\" class=\"translation-block\">The flip side here is that the CRM software does feel <strong>quite bulky<\/strong> and that the functionality feels like its built too fast to be really well thought through. If <strong>complex<\/strong> software frustrates you, it probably isn\u2019t for you.<\/p>\n<p data-block-id=\"drgpg\" class=\"translation-block\">If you\u2019re in for its most basic plan, the price-functionality ratio is comparable to the more normally priced CRM tools in this list. The <strong>pricing however ramps up very quickly<\/strong> from there as you need more functionality (or more than 1 pipeline, 5 sequences, \u2026).<\/p>\n<p data-block-id=\"f0kat\" class=\"translation-block\"><u><a href=\"https:\/\/salesflare.com\/de\">Salesflare<\/a><\/u> doesn\u2019t often get compared to Freshworks CRM, but when it happens, it\u2019s people weighing getting something that their team will love to use, against something that checks off a few more of the boxes on their specs list.<\/p>\n<h4 id=\"9670p\" data-block-id=\"9670p\">Testing it out<\/h4>\n<p data-block-id=\"990un\" class=\"translation-block\">My take on Freshworks CRM was a bit mixed. The interface was clean and simple, and getting started was easy enough. The software offered a lot of features, perhaps even a bit too many at times. I found myself navigating through multiple layers of functionality, some of which didn\u2019t seem necessary for what I needed.<\/p>\n<p data-block-id=\"r8j8\" class=\"translation-block\">What I did appreciate was how customizable the sales pipeline was. I could easily adjust the stages to fit my sales process and set up automated reminders and notifications, which helped keep everything on track. However, as I added more features, the system started to feel a little heavy.<\/p>\n<p data-block-id=\"6dp11\" class=\"translation-block\">Ultimately, Freshworks CRM\u2019s greatest strength is also its potential weakness. It offers a comprehensive, all-in-one solution that can cater to a wide array of business needs. But if you\u2019re a team that only requires a core set of CRM functions, you might find the extra bells and whistles to be more distracting than helpful. For those who want a versatile platform and aren\u2019t afraid to get their hands dirty with a bit of complexity to unlock its full potential, Freshworks CRM is a reasonable choice.<\/p>\n<h4 id=\"98aj0\" data-block-id=\"98aj0\">Scoring<\/h4>\n<p data-block-id=\"3ctdh\" class=\"translation-block\">Freshworks CRM\u2019s G2 review scoring:<\/p>\n<ul>\n<li class=\"translation-block\">Ease of Use: 9.1<\/li>\n<li class=\"translation-block\">Ease of Setup: 8.9<\/li>\n<li class=\"translation-block\">Meets Requirements: 8.9<\/li>\n<li class=\"translation-block\">Quality of Support: 9.0<\/li>\n<li class=\"translation-block\">Ease of Doing Business With: 9.1<\/li>\n<li class=\"translation-block\">Ease of Admin: 9.4<\/li>\n<\/ul>\n<p data-block-id=\"5ius9\" class=\"translation-block\">Freshworks CRM\u2019s review ratings:<\/p>\n<ul>\n<li class=\"translation-block\">Product (G2): 9.0\/10<\/li>\n<li class=\"translation-block\">Mobile app (Google Play): 3.8\/5 \u2192 7.6\/10<\/li>\n<li class=\"translation-block\">Email plugin (Google Workspace): 4.2\/5 \u2192 8.4\/10<\/li>\n<li><strong class=\"translation-block\">FINAL REVIEW SCORE: 8.3\/10<\/strong><\/li>\n<\/ul>\n<h4 id=\"b0s9n\" data-block-id=\"b0s9n\">Pricing<\/h4>\n<p data-block-id=\"dmmr0\" class=\"translation-block\">Price of the Pro plan (Freshsales Pro):<\/p>\n<ul>\n<li><strong class=\"translation-block\">$39\/user\/month<\/strong> (billed annually)<\/li>\n<li><strong class=\"translation-block\">$47\/user\/month<\/strong> (billed monthly)<\/li>\n<\/ul>\n<hr>\n<h3 id=\"ahg62\" data-block-id=\"ahg62\"><strong><a href=\"https:\/\/www.zoho.com\/crm\/crmplus\/\">6. Zoho CRM Plus [7.7\/10]<\/a><\/strong><\/h3>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_481\/zoho-homepage_4912880cf89f3fccb59863650c808225_800.PNG\" alt=\"Zoho CRM Plus homepage\"><\/figure>\n<p data-block-id=\"4fkaa\" class=\"translation-block\">Zoho Corporation is a software development company, founded in 1996 (coincidentally in the same city as Freshworks above), which is behind an <strong>extremely wide range of software products<\/strong>.<\/p>\n<p data-block-id=\"52c13\" class=\"translation-block\">It launched a CRM tool in 2005, which has historically been positioning itself as a <strong>cheaper alternative<\/strong> to Salesforce. And that\u2019s immediately its biggest strength.<\/p>\n<p data-block-id=\"3d65t\" class=\"translation-block\">The pinnacle of its offering is Zoho One, which gives you access to 40+ of its \u201cbusiness apps\u201d for $105\/user\/month (or $45 if you get it for ALL your employees). Talk about cheap!<\/p>\n<p data-block-id=\"15bbe\" class=\"translation-block\">The flip side is that Zoho\u2019s products <strong>don\u2019t feel user friendly<\/strong>. While the engineering team does churn out a lot features for a low price, the user experience is generally lacking.<\/p>\n<p data-block-id=\"49j4s\" class=\"translation-block\">Still, if you can\u2019t resist a good deal, Zoho has a whole lot to offer you. Or, if you\u2019ve already tried Zoho and <strong>didn\u2019t love it<\/strong>, <u><a href=\"https:\/\/salesflare.com\/de\/get\/crm-b329\">give Salesflare a try<\/a><\/u>.<\/p>\n<h4 id=\"3rths\" data-block-id=\"3rths\">Testing it out<\/h4>\n<p data-block-id=\"vbe2\" class=\"translation-block\">When I checked out Zoho CRM Plus, the first thing that got my attention was how many features it packed in for the price. Getting it set up was pretty easy, but actually figuring out how to use everything to its fullest took some time since there were so many tools to explore.<\/p>\n<p data-block-id=\"b58in\" class=\"translation-block\">Zoho\u2019s ability to connect with its other apps, like Zoho Projects and Zoho Desk, was a big plus. It made it simple to keep all customer info in one central spot and manage everything from marketing to customer support. However, the overall experience wasn\u2019t as smooth as I had hoped. Some of the tools felt a bit clunky, and I ended up spending extra time tweaking the system to get it to work just how I wanted.<\/p>\n<p data-block-id=\"3so36\" class=\"translation-block\">Still, considering the cost, Zoho CRM Plus offers a lot of value, especially for teams who want an all-in-one platform without the big price tag. But if you prioritize a super smooth and simple user experience, it might not be the best fit.<\/p>\n<h4 id=\"b8oj9\" data-block-id=\"b8oj9\">Scoring<\/h4>\n<p data-block-id=\"5gk18\" class=\"translation-block\">Zoho CRM\u2019s review scoring:<\/p>\n<ul>\n<li class=\"translation-block\">Ease of Use: 8.1<\/li>\n<li class=\"translation-block\">Ease of Setup: 7.6<\/li>\n<li class=\"translation-block\">Meets Requirements: 8.2<\/li>\n<li class=\"translation-block\">Quality of Support: 7.4<\/li>\n<li class=\"translation-block\">Ease of Doing Business With: 7.9<\/li>\n<li class=\"translation-block\">Ease of Admin: 7.8<\/li>\n<\/ul>\n<p data-block-id=\"f5le3\" class=\"translation-block\">Zoho CRM\u2019s review ratings:<\/p>\n<ul>\n<li class=\"translation-block\">Product (G2): 7.8\/10<\/li>\n<li class=\"translation-block\">Mobile app (Google Play): 4.2\/5 \u2192 8.4\/10<\/li>\n<li class=\"translation-block\">Email plugin (Google Workspace): 3.5\/5 \u2192 7.0\/10<\/li>\n<li><strong class=\"translation-block\">FINAL REVIEW SCORE: 7.7\/10<\/strong><\/li>\n<\/ul>\n<h4 id=\"c8s0l\" data-block-id=\"c8s0l\">Pricing<\/h4>\n<p data-block-id=\"8pn6a\" class=\"translation-block\">Price of the Pro plan (Zoho CRM Plus):<\/p>\n<ul>\n<li><strong class=\"translation-block\">$57\/user\/month<\/strong> (billed annually)<\/li>\n<li><strong class=\"translation-block\">$69\/user\/month<\/strong> (billed monthly)<\/li>\n<\/ul>\n<hr>\n<h3 id=\"d6du1\" data-block-id=\"d6du1\"><strong><a href=\"https:\/\/www.pipedrive.com\/\">7. Pipedrive [6.6\/10]<\/a><\/strong><\/h3>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_481\/pipedrive-homepage_9105e2db170a51dac14f73d8f08832a0_800.jpg\" alt=\"Pipedrive CRM homepage\"><\/figure>\n<p data-block-id=\"8bivg\" class=\"translation-block\">Pipedrive is a <strong><u><a href=\"https:\/\/blog.salesflare.com\/?p=61718\">dedicated sales CRM<\/a><\/u><\/strong>. It was founded in 2011 in Estonia as a counterreaction to enterprise systems like Salesforce, which are built more for enterprise needs than they are for sales teams.<\/p>\n<p data-block-id=\"f56f8\" class=\"translation-block\">Pipedrive\u2019s power is its <strong>simple and well considered user experience<\/strong>, especially when it comes to its older functionality. It makes data input and keeping track of activities easier, albeit still very manual.<\/p>\n<p data-block-id=\"coir9\" class=\"translation-block\">Its main weakness is that it <strong>has become a bit stale<\/strong>, with a more limited mobile app, lacking basic automation (e.g. of data input), a wonky email integration, and a set of more recent functionality that is not as thoughtfully built anymore.<\/p>\n<p data-block-id=\"d5cb9\" class=\"translation-block\">At some point in time, we positioned <strong>Salesflare as \u201cPipedrive without the typing\u201d<\/strong> (check <u><a href=\"https:\/\/www.youtube.com\/watch?v=mxNsBGm5RTs\">this TechCrunch video<\/a><\/u> for instance). We did this because like Salesflare, Pipedrive is built for sales teams, is easy to use, and easy to set up.<\/p>\n<p data-block-id=\"74af6\" class=\"translation-block\">The main difference is that, unlike Pipedrive, <u><a href=\"https:\/\/salesflare.com\/de\">Salesflare<\/a><\/u> was built from the ground up to automate your team\u2019s data input, which also makes it easy to keep it alive \/ up to date\u2026 so you can reap all the benefits you\u2019d expect to get from a CRM tool. Because, after all, <strong>a CRM is only useful if you keep using it<\/strong>.<\/p>\n<h4 id=\"76hr9\" data-block-id=\"76hr9\">Testing it out<\/h4>\n<p data-block-id=\"28og8\" class=\"translation-block\">Pipedrive was quite simple to set up and get started with. The first thing that really caught my eye was how streamlined the interface felt. I could immediately see my sales pipeline, drag and drop deals, and set up custom stages with just a few clicks.<\/p>\n<p data-block-id=\"79jpo\" class=\"translation-block\">The platform is clearly built with salespeople in mind, and I liked how easy it was to track activities and leads without getting bogged down in endless data entry. The email integration worked well for basic tracking, though it didn\u2019t have some of the deeper automation features I\u2019ve seen in other CRMs.<\/p>\n<p data-block-id=\"erl88\" class=\"translation-block\">However, while Pipedrive\u2019s simplicity is definitely its strong suit, it also felt a bit limiting if you need more advanced features or automations. It\u2019s a great fit for smaller sales teams that want a straightforward, easy-to-use CRM tool. Larger teams or those with more complex needs might find themselves outgrowing it pretty quickly.<\/p>\n<h4 id=\"2vd5h\" data-block-id=\"2vd5h\">Scoring<\/h4>\n<p data-block-id=\"461n8\" class=\"translation-block\">Pipedrive\u2019s G2 review scoring:<\/p>\n<ul>\n<li class=\"translation-block\">Ease of Use: 8.9<\/li>\n<li class=\"translation-block\">Ease of Setup: 8.7<\/li>\n<li class=\"translation-block\">Meets Requirements: 8.4<\/li>\n<li class=\"translation-block\">Quality of Support: 8.4<\/li>\n<li class=\"translation-block\">Ease of Doing Business With: 8.7<\/li>\n<li class=\"translation-block\">Ease of Admin: 8.6<\/li>\n<\/ul>\n<p data-block-id=\"b6en9\" class=\"translation-block\">Pipedrive\u2019s review ratings:<\/p>\n<ul>\n<li class=\"translation-block\">Product (G2): 8.6\/10<\/li>\n<li class=\"translation-block\">Mobile app (Google Play): 3.3\/5 \u2192 6.6\/10<\/li>\n<li class=\"translation-block\">Email plugin (Google Workspace): 2.3\/5 \u2192 4.6\/10<\/li>\n<li><strong class=\"translation-block\">FINAL REVIEW SCORE: 6.6\/10<\/strong><\/li>\n<\/ul>\n<h4 id=\"b55o4\" data-block-id=\"b55o4\">Pricing<\/h4>\n<p data-block-id=\"5aubg\" class=\"translation-block\">Price of the Pro plan:<\/p>\n<ul>\n<li><strong class=\"translation-block\">$49\/user\/month<\/strong> (billed annually)<\/li>\n<li><strong class=\"translation-block\">$79\/user\/month<\/strong> (billed monthly)<\/li>\n<\/ul>\n<hr>\n<div>\n<div itemscope=\"\" itemtype=\"https:\/\/schema.org\/FAQPage\">\n<h2 id=\"faq\">FAQ<\/h2>\n<div itemscope=\"\" itemtype=\"https:\/\/schema.org\/Question\" itemprop=\"mainEntity\">\n<h3 itemprop=\"name\">What are CRM tools?<\/h3>\n<div itemscope=\"\" itemtype=\"https:\/\/schema.org\/Answer\" itemprop=\"acceptedAnswer\">\n<p itemprop=\"text\"><a href=\"https:\/\/blog.salesflare.com\/what-is-crm\" class=\"translation-block\">CRM<\/a> (Customer Relationship Management) tools are software that help businesses manage all their customer interactions and relationships in one central place. They track contact info, sales leads, and communication history, often automating data entry to save your team time and help you sell more effectively.<\/p>\n<\/div>\n<\/div>\n<div itemscope=\"\" itemtype=\"https:\/\/schema.org\/Question\" itemprop=\"mainEntity\">\n<h3 itemprop=\"name\">Why are CRM tools important?<\/h3>\n<div itemscope=\"\" itemtype=\"https:\/\/schema.org\/Answer\" itemprop=\"acceptedAnswer\">\n<p itemprop=\"text\" class=\"translation-block\">CRM tools are crucial for centralizing customer data, which helps you build stronger relationships and provide a personalized experience. They boost sales by organizing your pipeline, improve productivity through automation, and offer data-driven insights to help your business grow.<\/p>\n<\/div>\n<\/div>\n<div itemscope=\"\" itemtype=\"https:\/\/schema.org\/Question\" itemprop=\"mainEntity\">\n<h3 itemprop=\"name\">What are the 3 types of CRM?<\/h3>\n<div itemscope=\"\" itemtype=\"https:\/\/schema.org\/Answer\" itemprop=\"acceptedAnswer\">\n<div itemprop=\"text\">\n<p class=\"translation-block\">The 3 types of CRM are:<\/p>\n<ol>\n<li><strong class=\"translation-block\">Operational CRM:<\/strong> Streamlines and automates sales, marketing, and service processes.<\/li>\n<li><strong class=\"translation-block\">Analytical CRM:<\/strong> Focuses on analyzing customer data to uncover business insights and trends.<\/li>\n<li><strong class=\"translation-block\">Collaborative CRM:<\/strong> Aims to improve communication and information sharing across your internal teams to better serve customers.<\/li>\n<\/ol>\n<p class=\"translation-block\">Many modern CRMs, like those on this list, combine elements of all three.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div itemscope=\"\" itemtype=\"https:\/\/schema.org\/Question\" itemprop=\"mainEntity\">\n<h3 itemprop=\"name\">What are key features for CRM tools?<\/h3>\n<div itemscope=\"\" itemtype=\"https:\/\/schema.org\/Answer\" itemprop=\"acceptedAnswer\">\n<p itemprop=\"text\" class=\"translation-block\">The most important features to look for are contact and <a href=\"https:\/\/blog.salesflare.com\/best-lead-management-software\">lead management<\/a>, a visual <a href=\"https:\/\/blog.salesflare.com\/sales-pipeline\">sales pipeline<\/a>, automation of tasks and data entry, seamless <a href=\"https:\/\/blog.salesflare.com\/best-email-crm-integration\">email integration<\/a>, and robust reporting and analytics. A good <a href=\"https:\/\/blog.salesflare.com\/best-mobile-crm-app\">mobile app<\/a> is also essential for sales teams on the go.<\/p>\n<\/div>\n<\/div>\n<div itemscope=\"\" itemtype=\"https:\/\/schema.org\/Question\" itemprop=\"mainEntity\">\n<h3 itemprop=\"name\">What is the best CRM tool for B2B businesses?<\/h3>\n<div itemscope=\"\" itemtype=\"https:\/\/schema.org\/Answer\" itemprop=\"acceptedAnswer\">\n<p itemprop=\"text\" class=\"translation-block\">Based on our detailed review, <a href=\"https:\/\/salesflare.com\/de\">Salesflare<\/a> is the <a href=\"https:\/\/blog.salesflare.com\/best-b2b-crm\">best CRM for B2B businesses<\/a>, particularly SMBs. It\u2019s specifically designed to support B2B sales teams by automating the time-consuming process of data entry. This allows your team to spend less time on admin and more time building relationships and closing deals.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<hr>\n<p data-block-id=\"58vkc\" class=\"translation-block\">That\u2019s all I have for the top 7 CRM tools!<\/p>\n<p data-block-id=\"f1mks\" class=\"translation-block\">Want to dig deeper into the differences? Just ask our team using the chat on <a href=\"https:\/\/salesflare.com\/de\">salesflare.com<\/a>. We\u2019re here to helps \ud83d\ude04<\/p>\n<hr>\n<p data-block-id=\"3528v\" class=\"translation-block\">\n    <figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\">\n      <a href=\"https:\/\/salesflare.com\">\n        <picture>\n          <source \n            srcset=\"https:\/\/lib.salesflare.com\/images\/sf-blog-footer-transparent-800.avif 1x, \n                    https:\/\/lib.salesflare.com\/images\/sf-blog-footer-transparent-1600.avif 2x\" \n            type=\"image\/avif\" \/>\n          <source \n            srcset=\"https:\/\/lib.salesflare.com\/images\/sf-blog-footer-transparent-800.png 1x, \n                    https:\/\/lib.salesflare.com\/images\/sf-blog-footer-transparent-1600.png 2x\" \n            type=\"image\/png\" \/>\n          <img decoding=\"async\" \n            src=\"https:\/\/lib.salesflare.com\/images\/sf-blog-footer-transparent-800.png\" \n            srcset=\"https:\/\/lib.salesflare.com\/images\/sf-blog-footer-transparent-800.png 1x, \n                    https:\/\/lib.salesflare.com\/images\/sf-blog-footer-transparent-1600.png 2x\" \n            alt=\"Try Salesflare's CRM\" \/>\n        <\/picture>\n      <\/a>\n    <\/figure><\/p>\n<p data-block-id=\"b0pim\"><em class=\"translation-block\">I hope you liked this post. If you did, spread the word!<\/em><\/p>\n<p data-block-id=\"19dcl\">\ud83d\udc49<em> You can follow @salesflare on<\/em> <em><u><a href=\"https:\/\/twitter.com\/salesflare\">Twitter<\/a><\/u><\/em>, <em><u><a href=\"https:\/\/www.facebook.com\/salesflare\/\">Facebook<\/a><\/u><\/em> <em>and<\/em> <em class=\"translation-block\"><u><a href=\"https:\/\/www.linkedin.com\/company\/salesflare\">LinkedIn<\/a><\/u>.<\/em><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Ich habe die besten CRM-Tools auf dem Markt pers\u00f6nlich getestet, gepr\u00fcft und in eine Rangliste aufgenommen. 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