These aren\u2019t just good on mobile. They\u2019re good CRMs overall AND they have a strong, or at least above average, mobile experience.<\/p>\n
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What is a mobile CRM?<\/h2>\n
A mobile CRM is a customer relationship management system designed for your smartphone or tablet. It gives you instant access to client data, sales insights, and communication tools, all from a mobile-specific interface. Whether you\u2019re on the road or in between meetings, you can access real-time information, log interactions, and stay updated on your deals.<\/p>\n
When do you use it? Anytime you\u2019re away from your desk but need quick access to customer insights or to respond promptly. The benefits? Better communication and increased productivity, with push notifications keeping you in the loop at all times.<\/p>\n
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Ranking mobile CRM apps: our methodology<\/h2>\n
To compile this ranking, I went through a list of around 600 possible CRMs and made a pre-selection. Then I tested each of the 7 selected mobile CRMs first hand, researched how well they are reviewed, and found out in what use case they work best.<\/p>\n
I essentially asked myself three questions<\/strong> to find out which mobile CRM is best for you:<\/p>\n The ranking I compiled below gives you a combined answer to questions 1 and 2<\/strong>. To do that, I ranked the CRMs by the average of their review scores (given by real users) on<\/p>\n I added up the scores on G2, Google Play Store and Apple App Store\u2026 and divided the result by 3 to get to the total score<\/strong>. That way you will get a CRM that performs on all fronts. \ud83e\udd47<\/p>\n To answer the third question<\/strong>, here are already a few pointers to pick the best mobile CRM for your use case<\/strong>:<\/p>\n Let\u2019s now dig into the details \ud83d\udc47<\/p>\n Don\u2019t want to read the whole comparison? \ud83e\udd13<\/p>\n The top 7 best mobile CRMs in 2026 are:<\/p>\n Want to know more about each product and how it earned its score? Read on!<\/p>\n There\u2019s a reason why Salesflare scores so highly among mobile CRM apps: unlike other CRMs, Salesflare was built for mobile first<\/strong>.<\/p>\n Salesflare<\/a><\/u> (founded in 2014) is used by thousands of small and medium-sized businesses who sell to other businesses (incl. agencies<\/a>, consultancies<\/a>, development houses, tech companies, \u2026). It\u2019s top ranked across review platforms<\/strong> and is the #1 CRM on Product Hunt, the leading community for product enthusiasts.<\/p>\n Salesflare doesn\u2019t offer a reduced set of its features in the mobile app. You\u2019re getting 100% of its features on your phone<\/strong> as well. That means you\u2019re not dependent on having your laptop around at all times. You can manage your customers from anywhere.<\/p>\n What\u2019s absolutely unique about Salesflare as well is that it\u2019s not dependent on your team\u2019s data input<\/strong>. Instead it tracks everything about your customers and all the interactions you\u2019re having automatically. You can rely on your CRM, instead of your CRM relying on you.<\/p>\n That\u2019s one of the reasons why Salesflare is currently ranked #2 easiest-to-use and #1 easiest-to-implement CRM in the world on leading review platforms like G2.<\/p>\n \u201cStarted tinkering around with Salesflare and quickly found that it was a very robust, extremely well-featured piece of software. The mobile app is excellent with identical functionality as the desktop version. Customers support is particularly good. We now actually use the CRM intuitively instead of it gathering dust and collecting contacts.\u201d writes Malik R.<\/a>, CEO of a hospitality group, about Salesflare.<\/p>\n When you test Salesflare, you\u2019ll immediately notice the emphasis on automation and ease of use. The setup process is incredibly straightforward, and you can connect your email and calendar with just a few clicks. Once connected, Salesflare automatically pulls in data, creating comprehensive profiles for each contact without requiring manual input from you.<\/p>\n The automated data entry feature is a standout. Salesflare collects and organizes contact information, company data, and even social media profiles, ensuring you have all the details you need in one place. The email and meeting tracking is seamless. Every email you send and receive is logged automatically, with real-time updates on when your emails are opened and links are clicked. This feature helps you stay on top of lead engagement and prioritize follow-ups effectively.<\/p>\n Salesflare\u2019s timeline view is another highlight, providing a clear, chronological overview of all interactions with your contacts. This makes it easy to keep track of your communications and never miss a beat. Additionally, Salesflare\u2019s integrations with Gmail and Outlook mean you can manage your CRM without leaving your inbox.<\/p>\n Overall, Salesflare makes following up with leads effortless and highly efficient, thanks to its robust automation and user-friendly interface.<\/p>\n Without further ado, here\u2019s a breakdown of how Salesflare stacks up:<\/p>\n G2 review scoring:<\/p>\n Final result:<\/p>\n Price of the Pro plan:<\/p>\n Salesflare offers a free trial of up to 30 days.<\/p>\n Want to see it all in action? You can try Salesflare for free<\/a><\/u>. \ud83d\udc48<\/p>\n It only takes a few minutes to start a Salesflare trial<\/a><\/u><\/strong> and install the mobile app on your iPhone<\/a> or on your Android phone<\/a> (best done in that order).<\/p>\n I guarantee you won\u2019t find a better mobile CRM app! \ud83d\udc4c HubSpot is a marketing automation platform turned everything platform<\/strong>. It was founded in 2005 to make marketing automation easier.<\/p>\n Nowadays, HubSpot\u2019s main selling point is offering an all-in-one solution<\/strong>, including marketing, sales, service and operations. If you don\u2019t like using different apps and integrating them (using tools like Zapier and native integrations), then HubSpot might be what you\u2019re looking for.<\/p>\n To get CRM functionality<\/a> that is comparable to what you\u2019re getting with the other CRMs in this ranking, you need to get two HubSpot products<\/strong>: its CRM and its Sales Hub.<\/p>\n Its entry pricing is quite steep<\/strong> and it rises very quickly from there if you need the more powerful functionality, more users, or more contacts in the CRM.<\/p>\n In terms of its mobile app, HubSpot does a fair job. The app is nicely designed, but the live notifications are not too handy and it offers a reduced feature set. Still, reviews on the app stores are relatively positive, which earns HubSpot second place in this mobile CRM ranking.\u201d<\/p>\n \u201cHubSpot allows us to work easier and quicker to get to the important part, getting new business. The mobile app allows me to perform most tasks when I am not in my office and act quickly if it is a pressing matter.\u201d writes Rob M.<\/a>, sales rep at a grocery delivery service, about HubSpot.<\/p>\n When I tested HubSpot CRM & Sales Hub, the first thing I noticed was the clean interface. The mobile app was a breeze to navigate, making it easy to access key features on the go. Setting up the app and syncing it with my desktop HubSpot account was seamless, allowing me to have all my data at my fingertips.<\/p>\n A clear highlight was the ability to track emails and manage tasks directly from the app. Also, the integration with my calendar ensured I never missed an important meeting or follow-up.<\/p>\n However, I did find that the mobile app offered a quite heavily reduced feature set compared to the desktop version, which could be limiting for some of the more complex everyday tasks.<\/p>\n Despite these limitations, the app\u2019s ease of use and robust basic features can make it a valuable tool for managing sales activities on the go.<\/p>\n G2 review scoring:<\/p>\n Final result:<\/p>\n Price of the Professional plan:<\/p>\n + an extra required fee of $1500 for onboarding<\/strong><\/p>\n HubSpot offers a free trial of 14 to 30 days.<\/p>\n ActiveCampaign is an email marketing\/automation platform, founded in 2003. It now brands itself as a customer experience automation (CXA) platform<\/strong>, to cover its expanding range of functionality.<\/p>\n ActiveCampaign added a CRM module to its offering in 2014, as a sales focused add-on to the rest of the platform. This integration between email automation and CRM<\/strong> is probably its main forte.<\/p>\n Setting up ActiveCampaign is not a light task and its software may become overwhelming<\/strong>, while the CRM aspect itself on the other hand will not be as feature rich compared to the other CRMs in this list.<\/p>\n Compared to its heavy desktop experience however, ActiveCampaign\u2019s mobile app feels much lighter and more pleasant<\/strong> to work with, which is probably also why it got fair review ratings on the app stores. The flip side of this light experience is that the software unfortunately only offers a reduced feature set on the phone.<\/p>\n If automating complex email flows<\/strong> is what you\u2019re looking for and tracking prospects is secondary for you, then ActiveCampaign may be what you\u2019re looking for. If not, just keep reading!<\/p>\n \u201cRecently started using \u2018deals\u2019 to handle sales pipelines and really really like to for the automations you can trigger each step and easy to use on the app when you are on the go with the phone\u201d writes Ronan F.<\/a>, personal trainer at a gym, about ActiveCampaign.<\/p>\n Testing ActiveCampaign\u2019s mobile app revealed its strength in email marketing and automation. The app is intuitive and user-friendly, making it easy to navigate through its features. Setting up the app was hassle-free, and it synced perfectly with my desktop account, allowing me to check my campaigns on the go.<\/p>\n The email automation workflows were accessible and easy to monitor, which was a significant plus. However, I noticed that the CRM functionalities on the mobile app were somewhat limited compared to the desktop version. This could be a potential drawback for users who need a more robust CRM on their mobile devices.<\/p>\n Managing contacts and viewing activity history was straightforward, keeping me informed about my leads and customers. The app\u2019s lighter interface was a pleasant change from the more complex desktop version, making it easier to handle essential tasks. Overall, ActiveCampaign\u2019s mobile app excels in email marketing and basic CRM functions but might fall short for those needing comprehensive CRM features<\/a> on the go.<\/p>\n G2 review scoring:<\/p>\n Final result:<\/p>\n Price of the Professional plan (with the \u201cEnhanced CRM\u201d add-in that includes \u201cPipelines & sales engagement\u201d):<\/p>\n ActiveCampaign offers a free trial of 14 days.<\/p>\n Salesforce is the biggest CRM company in the world<\/strong>, controlling about 20% of the market. Its stock ticker is even \u201cCRM\u201d, so I definitely can\u2019t compile a list of CRMs without mentioning it.<\/p>\n While, in the first few years of its existence, Salesforce was focused on small businesses and startups<\/a>, it has since shifted its focus on enterprises<\/strong>. This also immediately explains why its forte is extreme customizability (provided you pay a team of consultants<\/a> to do that) and why it has positioned itself to be the one software vendor that offers a solution to all your business needs.<\/p>\n Salesforce does still offer a solution to small businesses today, called Salesforce Essentials, a limited version of the full platform. Compared to other CRMs in this list however, it lacks in user friendliness<\/strong> and is not really customized for sales teams.<\/p>\n If extreme customizability<\/strong> is your thing, or you\u2019re working at a corporate, Salesforce might still be the best choice for you. But before signing any contract, read this guide on the small print<\/a><\/u> first.<\/p>\n Even though Salesforce couldn\u2019t bring all its functionality to its mobile app, it still packs an enormous amount of features on the phone, so be prepared for quite the journey if you want to explore it all.<\/p>\n Testing Salesforce Sales Cloud was both impressive and overwhelming due to its extensive feature set. The setup process required considerable time and effort, involving a significant amount of customization to fit specific business needs. This flexibility is a double-edged sword, offering extensive options but requiring a steep learning curve.<\/p>\n The mobile app provides access to a wealth of features, although navigating through them can be complex. The app\u2019s reporting and analytics capabilities stood out, offering detailed insights that are crucial for data-driven decision-making. However, the depth of these features can be daunting, especially for new users.<\/p>\n Integration with other systems was seamless, thanks to Salesforce\u2019s robust ecosystem of integrations. Despite its complexity, the mobile app allows you to manage key aspects of your sales process from anywhere. Salesforce Sales Cloud is a powerful tool, but it demands a significant investment in time and resources to fully leverage its capabilities.<\/p>\n G2 review scoring:<\/p>\n Final result:<\/p>\n Price of the Professional plan (Sales Cloud Pro Suite):<\/p>\n Salesforce offers a free trial of 30 days.<\/p>\n Freshworks CRM (formerly known as Freshsales) is a sales CRM<\/a> from Freshworks, the company behind \/ initially called Freshdesk. Freshworks was founded in 2010 to provide a better, cheaper solution for customer service teams<\/strong>.<\/p>\n Freshworks\u2019 main selling point is its feature depth<\/strong>. It has also managed to offer this range of functionality through an easier to use interface than its competitor\/predecessor from the same city, Zoho.<\/p>\n Its mobile app feels a bit more difficult to use<\/strong> than the apps of better performing CRMs in this ranking and, accordingly, its Google Play Store review score is the second lowest in this ranking. This is however compensated by its relatively higher G2 score, earning Freshworks CRM a fifth place in this ranking.<\/p>\n Testing Freshworks CRM was a positive experience overall. The mobile app is straightforward to set up and syncs easily with the desktop version, providing a consistent experience across platforms. The clean and modern interface made it easy to navigate through its various features.<\/p>\n Contact management was efficient, with detailed profiles and activity histories readily available. The pipeline management feature allowed me to track deals and monitor their progress effectively. However, I noticed that some advanced features available on the desktop version were not fully accessible on the mobile app, which could be a limitation for users who need full functionality on the go.<\/p>\n The app\u2019s simplicity and ease of use were its main strengths, making it a reliable tool for managing sales activities. Overall, Freshworks CRM\u2019s mobile app offers an okay user experience, though it may not cover all advanced features required by some users.<\/p>\n G2 review scoring:<\/p>\n Final result:<\/p>\n Price of the Pro plan:<\/p>\n Freshworks CRM offers a free trial of 21 days.<\/p>\n Zoho is a true household name in the CRM industry, so I couldn\u2019t omit them from this ranking.<\/p>\n Zoho launched its small business CRM product in 2005 and has historically been positioning itself as a cheaper alternative<\/strong> to Salesforce. That is immediately its main selling point.<\/p>\n If you\u2019re looking for a CRM solution, Zoho has many tiers (and products even: Zoho CRM, Zoho CRM Plus, Zoho One, \u2026). For a fair comparison with other CRMs in this ranking, I\u2019m ranking its top CRM product: Zoho CRM Plus<\/strong>.<\/p>\n The mobile CRM app experience is adequate, but it\u2019s fairly complex to navigate. If you\u2019re often on a plane or working from a hospital however, it has one big pro: it can be used to access and add records even when you\u2019re offline<\/strong>.<\/p>\n When I tested Zoho CRM Plus, I found the setup process to be relatively straightforward, though navigating the mobile app took some getting used to. The app is packed with features, which can be both a benefit and a drawback. The interface, while comprehensive, felt a bit cluttered at times, requiring some adjustment to become familiar with its layout.<\/p>\n One of the notable features was the offline access capability, allowing me to access and add records even without an internet connection. This is a significant advantage for professionals who frequently travel or work in areas with limited connectivity.<\/p>\n Managing contacts and viewing detailed profiles was efficient, though some of the more advanced customization options were better suited for the desktop version. Zoho CRM Plus offers a robust set of features, but its complexity can be a hurdle for users seeking a more streamlined mobile experience.<\/p>\n G2 review scoring:<\/p>\n Final result:<\/p>\n Price of the Pro plan:<\/p>\n Zoho CRM Plus offers a free trial of 30 days.<\/p>\n\n
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\nThe 7 Best Mobile CRM Apps ranked<\/h2>\n
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\n1. Salesflare [9.4\/10]<\/a> \ud83c\udfc6<\/h3>\n
![\"Salesflare's](\"https:\/\/lib.salesflare.com\/images\/salesflare-awards-transparent-2024-800.avif)
<\/picture><\/figure>\nTesting it out<\/h4>\n
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Try Salesflare<\/h4>\n
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\n2. HubSpot CRM & Sales Hub [9.0\/10]<\/a><\/h3>\n
![](\"https:\/\/images.storychief.com\/account_481\/hubspot-homepage_359b97163ae375e19fe8fe786e8206e3_800.PNG\")
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\n3. ActiveCampaign [8.8\/10]<\/a><\/h3>\n
![](\"https:\/\/images.storychief.com\/account_481\/activecampaign-homepage_38cf5e3c7d96e490139efcb2c22281b4_800.PNG\")
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\n4. Salesforce Sales Cloud [8.5\/10]<\/a><\/h3>\n
![](\"https:\/\/images.storychief.com\/account_481\/salesforce-homepage_03a0839b28c2153b547df8459fd9eca7_800.PNG\")
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\n5. Freshworks CRM [8.5\/10]<\/a><\/h3>\n
![](\"https:\/\/images.storychief.com\/account_481\/freshworks-homepage_d148c8bb7ca06ddbbe3d58293632ce33_800.PNG\")
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\n6. Zoho CRM Plus [8.3\/10]<\/a><\/h3>\n
![](\"https:\/\/images.storychief.com\/account_481\/zoho-homepage_4912880cf89f3fccb59863650c808225_800.PNG\")
<\/figure>\nTesting it out<\/h4>\n
Scoring<\/h4>\n
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\n7. Pipedrive [7.6\/10]<\/a><\/h3>\n
![](\"https:\/\/images.storychief.com\/account_481\/pipedrive-homepage_e79ef31b376c107844e7c89d4a98fe43_800.PNG\")
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